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ServiceNow Travel and Hospitality Oklahoma, United States

Muscogee Nation Gaming Enterprises

Security and Compliance

Muscogee Nation Gaming Enterprises needed to improve visibility across a complex gaming and hospitality network, discover unknown assets, and prioritize vulnerability remediation between periodic scans.

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10,000+ previously unknown assets discovered
12 locations
2,000+ employees
4 hours saved per month through optimized ticket assignments

Reported impact

Business outcome

Armis found more than 10,000 previously unknown assets, detects vulnerabilities two weeks faster, saves over 10 hours per month in vulnerability scoping, and saves up to four hours per month by automating ticket ownership.

  • Cost Reduction
  • Productivity Improvement
  • Risk Reduction

Solution

Muscogee Nation Gaming Enterprises deployed Armis from ServiceNow as an always-on asset-intelligence platform across its physical and virtual estate, including VMware vSphere. Armis passively identifies connected assets, monitors communications and anomalous traffic, and aggregates findings from security tools. AI-powered classification and risk prioritization help the team decide which vulnerabilities to address and automatically route tickets to the right owners. Armis data and risk assessments are integrated into Splunk for security investigations, while a network-mapper integration provides switch-port tracking. Dashboards expose asset details to teams with granular access controls. The deployment found more than 10,000 assets missed by the previous tool and detects vulnerabilities two weeks faster, helping the security team reduce exposure while maintaining operations across 12 locations.

Data flow

Armis continuously ingests device communications and security findings across physical and vSphere assets, applies AI-powered classification and prioritization, sends alerts to Splunk, and routes tickets to responsible teams; network-mapper data supports switch-port location.

Solution architecture

4 components · 4 layers
  1. Compute
    • VMware vSphere Provides the virtualized server environment whose assets Armis discovers and monitors.
  2. Serving
    • Splunk Receives Armis device data, risk assessments, and alerts for security investigations.
  3. Governance
    • Armis from ServiceNow Continuously discovers assets, analyzes traffic, and prioritizes security risks with AI-powered asset intelligence.
  4. Uncategorized
    • Network mapper Provides real-time switch-port tracking to locate and secure connected assets.

Architecture clues

  • Agentless passive identification and deep packet inspection
  • Armis detects and reports on AI traffic to help identify shadow AI
  • Asset dashboards use granular access controls
  • Integration with Splunk activated in five minutes

Evidence from the source

"Armis goes beyond traditional vulnerability management by aggregating findings across multiple security tools and using AI to automatically prioritize what to fix first to stay ahead of evolving threats based on business risk."
"Armis is always on, constantly ingesting information and providing us with real-time visibility into risk."
Transparency Evidence & methodology 100/100 reference value · 75% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value100/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    2 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence75%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability25/25
    12 of 12 key fields link to a named source.
  • Direct evidence10/20
    2 direct source quotes retained.
  • Date provenance0/10
    The publication date has no documented provenance.
  • Source transparency10/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. ServiceNow

    Muscogee Nation Casino and Resort drives operational resilience

    First-party
    https://www.servicenow.com/customers/muscogee-nation-gaming-enterprises.html
    Source type
    Vendor-published customer story
    Supports
    • Customer
    • Region
    • Company size
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • Business outcome
    • Metrics
    • Architecture

Date evidence

  • Sitemap last modified Oct 29, 2026 · ServiceNow · Publisher metadata Publisher-reported modification timestamp; not a publication date.
    Open date source
Not separately sourced Industry. Treat these normalized attributes as lower-confidence until a dedicated source is added.

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