Reported impact
Business outcome
Simon AI customers launch campaigns faster, target audiences more precisely, build contextually relevant audiences 90% faster, and uncover more than 100 new high-value customer cohorts while keeping customer data in a governed environment.
- Customer Experience
- Productivity Improvement
- Revenue Growth
Solution
Simon AI built its agentic marketing platform directly on Snowflake's AI Data Cloud so marketing, data, and AI can operate inside one governed environment. First-, second-, and third-party structured and unstructured data stay in Snowflake instead of moving through reverse ETL or external APIs. Snowflake Cortex AI applies row-level LLM logic across billions of events and millions of profiles, while Snowflake data sharing and Snowflake Marketplace enrich customer records with weather, location, and market signals. Engineers build agents in SQL or Python, deploy them with Snowpark Container Services, and use Snowpark plus Dynamic Tables to keep real-time pipelines current. The resulting blueprints assemble reusable agents for intent detection, sentiment analysis, predictive scoring, and campaign activation so Simon customers can launch cross-channel campaigns faster and target audiences with more precision.
Data flow
First-, second-, and third-party customer data land in Snowflake, where Snowflake data sharing and Snowflake Marketplace add weather, location, and market signals. Dynamic Tables and Snowpark keep live datasets current, Cortex AI applies row-level LLM logic, and agents deployed with Snowpark Container Services generate intent, sentiment, and predictive outputs that feed contextual campaign activation.