Customer Service Automation · Enterprise Knowledge Search
To rise above the pack in the mobile gaming industry, it’s essential to give users superimmersive experiences that offer endless hours of entertainment. SciPlay, the mobile games company behind mega-hits like Jackpot Party and Quick Hit Casino, saw the need to enhance its data-driven approach to further engage customers and build games they’ll love.
Reported impact
In mobile gaming, winning is everything. SciPlay, creator of Jackpot Party, one of the top social casino games in the world, offers gameplay and the opportunity to beat the house every day to more than 6 million monthly users with games that are highly engaging, unquestionably secure and always dynamic.
SciPlay built its Databricks implementation around Delta Lake, Databricks Data + AI Platform, Databricks SQL, MLflow. To rise above the pack in the mobile gaming industry, it’s essential to give users superimmersive experiences that offer endless hours of entertainment. SciPlay, the mobile games company behind mega-hits like Jackpot Party and Quick Hit Casino, saw the need to enhance its data-driven approach to further engage customers and build games they’ll love. Delta Lake stores curated lakehouse tables with ACID guarantees for downstream analytics and machine learning. Databricks Data + AI Platform provides the shared lakehouse environment for ingestion, engineering, analytics, and AI workflows in this deployment. Databricks SQL serves governed analytics, dashboards, and ad hoc queries for business users and operational teams. MLflow tracks model experiments and repeatable machine learning workflows. In mobile gaming, winning is everything.
Source data is ingested into databricks, curated in Delta Lake tables, processed with Databricks compute and orchestration services, and served through analytics, semantic search, or model endpoints for downstream users and applications.
5% Uplift in customer retention across all games
75% Faster time-to-market for new games and features
Since SciPlay’s existing data warehouse required so much DevOps support, the overall infrastructure became a patchwork of tools and services left over from point solutions and acquisitions. Disconnected data silos blocked access to key info
With data and analytics fully democratized, SciPlay can now support various business teams from finance to marketing with reports and dashboards built in both Tableau and Databricks SQL. “With actionable information at our fingertips, nonte
“Data is one of our most precious assets to inform our decision-making,” said Ben-Meleh. “Coupled with our collective experience and knowledge, it’s a very powerful combination.
“The texture of our data is much better with lakehouse architecture,” said Ben-Meleh. “Conducting exploratory analysis between multiple data sources used to take several days — even just to gather the data prior to analysis would’ve taken t
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LeadIQ says SciPlay has approximately 808 employees as of August 2026, and the Organization JSON-LD lists numberOfEmployees value 808 with addressCountry "United States."
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