Joos

Being a leader of a small business brings unique challenges. Joos has around 45 employees across Europe, North America, Ghana, and China, the latter being where its technical team is located. “At Joos, one of the main challenges we face is working across time zones—some team members are 13 hours apart!” says Dominic Comley, Director of Global Operations at Joos. To accommodate the gap in time zones, Joos employees took detailed meeting notes so colleagues could stay up to date without joining every meeting. However, because of the team’s small size, senior members often had to manually take the notes themselves. “We rotated writing minutes between employees. But when it’s your turn, you’re not able to participate as effectively when you’re concerned with getting all that information down,” says Comley.

Jeannette Ikonga, Head of Client Success & Customer Experience, Joos

Joos, a supplier of mobile charging stations, is expanding beyond the UK and must communicate and collaborate efficiently across time zones. Using Copilot for Microsoft 365, Joos has streamlined meetings, optimized presentations, and improved communication. Joos plans to use Copilot for Microsoft 365 as it expands in North America and Europe.

“The fact that Copilot quickly generates meeting recaps with notes and action items has actually changed the way we structure our meetings. We can review the recaps and see where we’ve veered off topic, so we’ve streamlined our agendas to be more effective and skip over the redundancies.”