Customer Service Automation · Data Lake / Data Warehouse Modernization · Enterprise Knowledge Search
Shriners Children's offers patient care to as many children as possible. Before its solution, the organization had to rely on the analytics team to provide them insights from patient clinical notes and history. This process was time-consuming and inefficient.
Reported impact
"The foundational models and user-friendly bot interface utilized by ChatGPT and similar tools increased buy-in to AI technologies in an incredible way. We were intrigued in taking these tools that were designed for general use by the public and utilizing them in a more specific use case for our research and clinical practices.
Shriners Children's offers patient care to as many children as possible. Before its solution, the organization had to rely on the analytics team to provide them insights from patient clinical notes and history. This process was time-consuming and inefficient. Healthcare professionals diagnose and treat patients based on information gathered in clinical notes. But oftentimes, these notes are housed in outdated systems. Some are even handwritten and, therefore, difficult to comprehend. For clinicians to treat patients promptly, there must be a more efficient solution and one that minimizes errors. Shriners Children's is an international healthcare system offering patient-centered care. But, to do this, it knew it had to house all clinical notes in a secure, cloud-based infrastructure. Fractal, a pure-play analytics company, focuses on data engineering, AI, and design to help its customers across industries.
Operational and business data is gathered from the customer's source systems processed in Microsoft Fabric.
"The foundational models and user-friendly bot interface utilized by ChatGPT and similar tools increased buy-in to AI technologies in an incredible way.
Healthcare professionals diagnose and treat patients based on information gathered in clinical notes. But oftentimes, these notes are housed in outdated systems.
Shriners Children's is an international healthcare system offering patient-centered care. But, to do this, it knew it had to house all clinical notes in a secure, cloud-based infrastructure.
Shriners Children's offers patient care to as many children as possible. Before its solution, the organization had to rely on the analytics team to provide them insights from patient clinical notes and history.
Review how this reference was scored and trace each normalized claim back to its documented source.
Scoring methodology
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Traceability
Field coverage shows which facts each source supports. Dates are shown only when documented by the source.
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