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Microsoft Software / SaaS Norway

Visma

IT Operations Automation

Software development can be a time-consuming and labor-intensive process. Coders at Visma, a software company headquartered in Oslo, have to conquer a wide array of challenges as they develop and test software for a diverse collection of customer organizations. The company recently adopted GitHub Copilot, Microsoft Azure DevOps, and Microsoft Visual Studio. Soon thereafter, employees began developing new code as much as 50 percent faster, which has contributed to increased customer retention, faster time to market, and increased revenue.

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Each Visma company similarly specializes for its own customers and domain, but they are unified by their commitment to delivering bespoke, top-quality solutions to the 1.8 million customers across the public sector and private industry that rely on them.
It’s easy to get stuck in your ways, but even among our developers who’ve been working on the same code for 30 years now, we're seeing a wellspring of innovation since adoption.” Benjamin Buan, System Developer - Data Science and Optimization Team, Visma Discover more details CUSTOMER PRODUCTS Azure AI Studio Visual Studio Visual Studio Code ORGANIZATION SIZE 10,000+ employees COUNTRY Norway BUSINESS NEED Low-code development INDUSTRY Professional and Business Services Explore related stories Stories in this industry Stories about this customer Showing 32 of 98 categories Showing 1-2 of 2 slides Previous slide Next slide We are Microsoft Empowering others Our mission is to empower every person and every organization on the planet to achieve more.
Soon thereafter, employees began developing new code as much as 50 percent faster, which has contributed to increased customer retention, faster time to market, and increased revenue.
You just have a wider array of suggestions to consider as you go about your work.” Even those working on projects they are highly familiar with have seen improvement, as Visma reports as much as a 50 percent reduction in development times.

Reported impact

Business outcome

Soon thereafter, employees began developing new code as much as 50 percent faster, which has contributed to increased customer retention, faster time to market, and increased revenue. This reduces context-switching and allows Visma developers to maintain their developer flow for longer periods.

  • Customer Experience
  • Revenue Growth
  • Speed to Market

Solution

Visma used Azure OpenAI Service, Azure AI Studio, Microsoft Dynamics 365 to replace repetitive operational work with automation. Software development can be a time-consuming and labor-intensive process. Coders at Visma, a software company headquartered in Oslo, have to conquer a wide array of challenges as they develop and test software for a diverse collection of customer organizations. The company recently adopted GitHub Copilot, Microsoft Azure DevOps, and Microsoft Visual Studio. Soon thereafter, employees began developing new code as much as 50 percent faster, which has contributed to increased customer retention, faster time to market, and increased revenue. Key implementation elements included Azure OpenAI Service generates natural-language responses and task automation for the solution; Azure AI Studio provides the workspace for building, testing, and deploying the AI application; Microsoft Dynamics 365 provides the common business process layer that standardizes...

Solution architecture

6 components · 2 layers
  1. Compute
    • Azure OpenAI Service Generates natural-language responses and task automation for the solution.
    • Azure AI Studio Provides the workspace for building, testing, and deploying the AI application.
    • GitHub Copilot Accelerates software delivery with AI-assisted code generation and review.
    • Microsoft Azure Hosts the application, data, and integrations on scalable cloud infrastructure.
  2. Orchestration
    • Microsoft Dynamics 365 Provides the common business process layer that standardizes operations.
    • Azure DevOps Coordinates developer pipelines and release workflows.

Architecture clues

  • Operates with real-time or near-real-time telemetry and analytics.

Evidence from the source

Each Visma company similarly specializes for its own customers and domain, but they are unified by their commitment to delivering bespoke, top-quality solutions to the 1.8 million customers across the public sector and private industry that rely on them.
Software development can be a time-consuming and labor-intensive process. Coders at Visma, a software company headquartered in Oslo, have to conquer a wide array of challenges as they develop and test software for a diverse collection of customer organizations. The company recently adopted GitHub Copilot, Microsoft Azure DevOps, and Microsoft Visual Studio. Soon thereafter, employees began developing new code as much as 50 percent faster, which has contributed to increased customer retention, faster time to market, and increased revenue.
Soon thereafter, employees began developing new code as much as 50 percent faster, which has contributed to increased customer retention, faster time to market, and increased revenue.
Soon thereafter, employees began developing new code as much as 50 percent faster, which has contributed to increased customer retention, faster time to market, and increased revenue. This reduces context-switching and allows Visma developers to maintain their developer flow for longer periods.
“The world is embracing AI, so adopting GitHub Copilot was the obvious choice for us.” Infusing the development process with GenAI Leadership at Visma started their evaluation process with GitHub Copilot, noting that it is not only very well-suited to their needs but is a market leader powered by Microsoft Azure OpenAI Service , which speaks to the solution’s capabilities and quality.
Transparency Evidence & methodology 95/100 reference value · 90% confidence · 2 sources

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value95/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth20/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    2 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence90%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability23/25
    11 of 12 key fields link to a named source.
  • Direct evidence20/20
    5 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency9/10
    2 source references document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity8/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Microsoft

    Visma customer story

    First-party
    https://www.microsoft.com/en/customers/story/1774868194783832907-visma-visual-studio-professional-services-en-norway
    Source type
    Vendor-published customer story
    Published
    Jun 5, 2024
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date
  2. Visma

    Visma | We own and shape business software companies into market leaders.

    First-party
    https://www.visma.com/

    The page's JSON-LD lists numberOfEmployees value 15500 with description "Global workforce across 30+ countries".

    Source type
    Official company website
    Supports
    • Company size

Date evidence

  • Published on source page Jun 5, 2024 · Microsoft · First-party
    Open date source
Not separately sourced Industry, Region. Treat these normalized attributes as lower-confidence until a dedicated source is added.

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