Browse

All customer use cases

Newest first. Need something specific? Search and filter →

Showing 1,345–1,368 of 2,640 use cases

OpenAI May 14, 2025 Expedia Group Travel and Hospitality Global Expedia Group needed to keep travel marketing effective as consumer discovery shifted toward generative AI, while also creating far more content across a massive inventory without overloading marketers or analysts. Hundreds of thousands of properties and vacation rentals in Expedia’s catalog Marketing Personalization ChatGPT · OpenAI APIs Oracle Archived · May 14, 2025 Billings Clinic - Logan Health Healthcare United States Billings Clinic - Logan Health needed to reduce clinician burnout caused by manual, interrupt-driven note taking and EHR documentation so physicians could spend more time with patients and less time completing charts… 1,200 physicians across 80 specialties Document ProcessingIT Operations Automation Oracle Health AI Agents · Oracle Health Foundation EHR Baidu AI Cloud May 13, 2025 Tangshan High-tech Zone (唐山高新区) Public Sector China Tangshan wanted a practical way to turn its heavy-industry base and regional policy advantages into an AI-led growth engine, but it needed shared infrastructure, talent development, data-labeling capacity, and reusable… More than 200 people now work in large-model data-labeling roles. AI Data Labeling Base · Baidu Smart Cloud (Tangshan) AI Industrial Park · Phoenix Zhigu Large Model Enablement Center Baidu AI Cloud May 13, 2025 Shenqiu County (沈丘县) Public Sector China Shenqiu County needed a more scalable way to serve a large, mobile population with grassroots public services, because manual consultation, data collection, and work-order routing put too much burden on local staff and… grid-worker service efficiency improved by 15% Customer Service Automation AppBuilder · GBI · ModelBuilder Baidu AI Cloud May 13, 2025 Guangdong Provincial Government Services and Data Administration (广东省政务服务和数据管理局) Public Sector China Guangdong needed to modernize investment-attraction outreach with an assistant that could answer policy and resource questions accurately, cut the cost of manual consultation, and show a reproducible public-sector path… The Heyuan scenario completed training and launch within 2 months. Enterprise Knowledge Search BaiGe Heterogeneous Compute Platform · Investment Guangdong AI Assistant · Qianfan Large Model Platform Baidu AI Cloud May 13, 2025 China Cultural Relics Exchange Center Public Sector China The China Cultural Relics Exchange Center and partner museums wanted a scalable way to provide narration, consultation, live streaming and cultural promotion without being limited by the time, place and staffing… 2D digital-human production can be reduced to minutes, while 3D photorealistic production can be compressed to… Customer Service Automation Digital Human Livestream Platform · Intelligent Dialogue Engine · Intelligent Recommendation Engine Baidu AI Cloud May 13, 2025 Beijing Shijingshan District (北京市石景山区) Public Sector China Shijingshan District wanted to turn broad interest in AI into an operating model that local enterprises, developers, and talent programs could actually use, but it lacked a shared platform to combine tooling, training,… Baidu committed to holding 4 high-quality forums and exchange events in the district each year. AI Talent Engine · Large Model Industry Innovation Base · Qianfan Application Development Platform Baidu AI Cloud May 13, 2025 Kangning Massage (康宁推拿) Retail China Kangning Massage needed a way for blind therapists to control room conditions and service timing independently because everyday tasks such as adjusting lights, curtains, and air-conditioning limited both staff autonomy… Kangning employs more than 1,000 people, including more than 300 blind massage therapists. Voice-controlled Environment Automation · Xiaodu AI Speaker · Xiaodu Smart Hardware Baidu AI Cloud May 13, 2025 AgrInfo (农信互联) Agriculture China AgrInfo needed a practical way to digitize pig-farm management tasks such as barn monitoring, animal counting, and disease screening because manual oversight was slow, costly, and difficult to scale across large… All three models achieved about 80% accuracy. AI Counting Model · EasyDL Customized Training and Serving Platform · Electronic Fence Model Baidu AI Cloud May 13, 2025 Hebei Expressway Group Jingxiong Expressway Branch (河北高速公路集团有限公司京雄分公司) Public Sector China Jingxiong Expressway operators struggled with rigid workflows, fragmented data and systems, weak video perception, and slow emergency handling, which limited the precision and responsiveness of highway operations… Business-system efficiency is expected to improve 80%+. IT Operations AutomationReal-time Analytics Highway Industry Large Model · Qianfan AppBuilder · Qianfan ModelBuilder Confluent Archived · May 13, 2025 Notion Software / SaaS global Notion's legacy event-logging architecture could not scale with rapid user growth, online indexing, AI features, and multi-destination integrations without driving up tooling costs and distracting a lean engineering… 100% of their time Enterprise Knowledge SearchReal-time Analytics Amazon S3 · Confluent Cloud · Schema Registry IBM May 12, 2025 Benete Healthcare Finland Benete needed a way to turn large volumes of BeneCare assisted-daily-living sensor data into usable caregiver insights without forcing nurses and care teams to manually interpret dashboards and create summaries. 30 minutes of daily time savings per nurse Real-time Analytics IBM Cloudant · IBM watsonx.ai · IBM watsonx.governance Baidu AI Cloud May 9, 2025 Xiaoxun Consumer Goods China Xiaoxun needed a more economical and stable cloud foundation for fast-growing child-watch services while also adding AI features that could increase user stickiness and make the devices more useful. Cloud-resource cost was reduced 30%. Content Delivery Network (CDN) · Image Recognition · Media Content Analysis Baidu AI Cloud May 9, 2025 Guangzhou Baiyun District Water Affairs Department (广州市白云区水务部门) Public Sector China Baiyun District needed to raise flood-response, reservoir management, and drainage supervision efficiency despite limited staff, more than 50 flood-prone tunnels, over 90,000 drainage users, fragmented external systems,… 50+ flood-prone culverts and tunnels are covered by intelligent waterlogging warning. Predictive MaintenanceReal-time Analytics Baidu AI Cloud Smart Water · District Brain · Kaiwu Industrial Internet Platform Baidu AI Cloud May 9, 2025 North China Electric Power University (华北电力大学) Education China North China Electric Power University wanted a general campus assistant that could answer everyday questions, guide users into the right business systems, and do so securely on university-controlled infrastructure… Enterprise Knowledge Search ERNIE 4.0 + Super Assistant Solution · Intent Recognition Small Model · Private On-premises Deployment Baidu AI Cloud May 8, 2025 Haidian District (北京市海淀区) Public Sector China Haidian's rapid urban growth made manual, department-siloed governance too slow and expensive, especially for problems like muck-truck regulation where data fragmentation and cross-department coordination prevented… 160,000 data items processed daily IT Operations AutomationReal-time Analytics Data Service Center · Haidian City Brain Alibaba Cloud May 7, 2025 XD / TapTap (心动 / TapTap) Media and Entertainment Global TapTap's ad-driven recommendation, search, and content workflows depended on machine-learning models and NLP processing, but the older ECS-plus-Rundeck environment made deployments and service management too slow and… 38 games operated as of mid-2022 IT Operations AutomationMarketing Personalization Elastic Algorithm Service (EAS) · Function Compute (FC) · Kafka OpenAI May 7, 2025 San Antonio Spurs Media and Entertainment North America The Spurs wanted to scale fan engagement, internal operations, and leadership programs across new international markets without losing the club's culture or overloading staff with manual analysis and content work. 94% of users report greater confidence with LLM tools Enterprise Knowledge SearchMarketing Personalization ChatGPT Enterprise · Counterfeit Merchandise GPT · Fan Voice GPT Baidu AI Cloud May 6, 2025 Postal Savings Bank of China Financial Services China Postal Savings Bank of China wanted a bank-wide AI PaaS that could coordinate model development, training, and deployment across risk, marketing, operations, and document workflows instead of leaving AI capabilities… Approval efficiency improved 30x. Document ProcessingRisk Management BaiGe Heterogeneous Compute Platform · Baidu AI Middle Platform Solution · Postal Savings Brain Baidu AI Cloud May 6, 2025 Industrial and Commercial Bank of China Financial Services China ICBC needed a faster, more elastic cloud architecture for digital banking workloads because its original serverless platform could not keep up with application growth, model release needs, and the bank's broader push… Model release speed improved 10x. Application RefactoringSystem Migration Function Compute · Function Workflow · Kafka Trigger Baidu AI Cloud May 6, 2025 Weiyi Manufacturing Manufacturing China Weiyi Manufacturing needed to reduce reliance on exhausting manual visual inspection in 3C factories because workers had to inspect thousands of parts from many angles every day, which caused fatigue, unstable quality,… Miss rate fell below 0.1%. Real-time Analytics BCC · Baidu Algorithm Engine · Intelligent Industrial Quality Inspection Solution OpenAI May 6, 2025 DoorDash Logistics North America Even enterprise chat tools have had a huge impact. What’s really exciting is how they’ve enabled more employees to become technical creators. _DoorDash is using ChatGPT Enterprise across its organization in both technical and non-technical teams… Enterprise Knowledge SearchIT Operations Automation ChatGPT Enterprise · OpenAI API OpenAI May 6, 2025 Figma Software / SaaS North America Dev Mode streamlined handoff with structured data like CSS and tokens, and MCP takes it further by letting developers invoke a coding agent that translates mocks into production-ready code with full context—no manual… Application Refactoring ChatGPT Enterprise · OpenAI API In-house May 5, 2025 Lockheed Martin Manufacturing United States Lockheed Martin needs to protect defense networks, software-dependent operations, and mission systems against rapidly evolving cyber threats that could disrupt communications, decision-making, and operational resilience. IT Operations AutomationSecurity and Compliance AI-powered threat detection systems · cloud-based architecture · cloud-based solutions