Databricks Software / SaaS Singapore

Novade

Customer Service Automation · Enterprise Knowledge Search

Novade brings together the power of man and machine to help construction professionals improve safety, efficiency and productivity. By analyzing construction site data, builders are empowered to make real-time decisions, leveraging field data to predict and prevent issues before they arise.​​

100% Increase in new clients
60% Reduction in TCO
Novade experienced a remarkable 100% increase in the acquisition of new clients.
Right from the start, Databricks delivered tangible benefits, reducing Novade's overall total cost of ownership (TCO) by an impressive 20%-30%.

Reported impact

Business outcome

Reported outcomes include 60% Reduction in TCO; 100% Increase in new clients; The strategic move has resulted in reducing the total cost of ownership (TCO) by 60%..

  • Cost Reduction
  • Productivity Improvement
  • Risk Reduction

Solution

Novade built its Databricks implementation around Databricks SQL, Agent Bricks, Unity Catalog, Databricks Data + AI Platform. Novade brings together the power of man and machine to help construction professionals improve safety, efficiency and productivity. By analyzing construction site data, builders are empowered to make real-time decisions, leveraging field data to predict and prevent issues before they arise.​​. Databricks SQL serves governed analytics, dashboards, and ad hoc queries for business users and operational teams. Agent Bricks provides the agentic and generative AI runtime used to build domain-specific applications. Unity Catalog applies centralized governance, lineage, auditing, and access control across shared data assets. Databricks Data + AI Platform provides the shared lakehouse environment for ingestion, engineering, analytics, and AI workflows in this deployment.

Data flow

Source data is ingested into databricks, curated in Delta Lake tables, processed with Databricks compute and orchestration services, and served through analytics, semantic search, or model endpoints for downstream users and applications. It connects with Power BI, Airflow.

Solution architecture

6 components · 6 layers
  1. Compute
    • Agent Bricks Provides the agentic and generative AI runtime used to build domain-specific applications.
  2. Storage
    • Delta Lake Stores curated lakehouse tables with ACID guarantees for downstream analytics and machine learning.
  3. Serving
    • Databricks SQL Serves governed analytics, dashboards, and ad hoc queries for business users and operational teams.
  4. Orchestration
    • MLflow Tracks model experiments and repeatable machine learning workflows.
  5. Governance
    • Unity Catalog Applies centralized governance, lineage, auditing, and access control across shared data assets.
  6. Uncategorized
    • Databricks Data + AI Platform Provides the shared lakehouse environment for ingestion, engineering, analytics, and AI workflows in this deployment.

Architecture clues

  • Agent Bricks
  • Databricks Data + AI Platform
  • Databricks SQL
  • Increase in new clients
  • Unity Catalog
  • medallion architecture

Evidence from the source

100% Increase in new clients
60% Reduction in TCO
Recognizing the necessity for a fully managed platform that could offer a comprehensive view of their data at scale, the Novade team turned to Databricks for a one-month proof of concept (POC) to explore its capabilities. “Databricks provid
“Databricks has been a game-changer,” stated Menthon. “We've unlocked new use cases, introduced new features and solutions, and have been able to provide significantly greater value to construction professionals worldwide.”
“Thanks to Databricks, we're now working more productively and creating innovative solutions,” added Menthon. “We can delve into ML and AI in a meaningful way to further enhance safety for our customers.”
“We wanted to empower our customers with actionable insights and even predictive alerts, but we recognized that our existing infrastructure wouldn’t allow us to reach our full potential,” said Helene Menthon, Data Analytics Manager at Novad
Transparency Evidence & methodology 100/100 reference value · 94% confidence · 3 sources

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value100/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    6 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence94%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability25/25
    12 of 12 key fields link to a named source.
  • Direct evidence20/20
    6 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency9/10
    3 source references document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Databricks

    Novade customer story

    First-party
    https://www.databricks.com/customers/novade
    Source type
    Vendor-published customer story
    Published
    Oct 31, 2023
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date
  2. Novade

    Contact Us | Construction Technology Startup | Novade

    First-party
    https://www.novade.net/en/contact/

    The official contact page labels 'Head Office, Singapore' and gives the address '111 North Bridge Road, #21-04/05 Peninsula Plaza, Singapore 179098'.

    Source type
    Official contact page
    Supports
    • Region
  3. GetLatka

    Novade Solutions Pte. Ltd. Revenue 2024: $17.3M Est.

    Independent secondary
    https://getlatka.com/companies/novade-solutions-pte-ltd

    GetLatka's public FAQ says 'How many employees does Novade Solutions Pte. Ltd. have? About 101 as of December 2024 (LinkedIn)'; fewer than 250 employees maps to SMB.

    Source type
    Structured company profile
    Supports
    • Company size

Date evidence

  • Published on source page Oct 31, 2023 · Databricks · First-party
    Open date source
Not separately sourced Industry. Treat these normalized attributes as lower-confidence until a dedicated source is added.