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Showing 25–48 of 73 use cases

OR Oracle Uniti Group Telecommunications · United States Uniti's customer-care team was answering more than 10,000 monthly billing-related inquiries by manually correlating data across multiple billing, CRM, and operations systems—a high-cost, latency-prone workflow that… 10,000+ monthly billing-related customer inquiries handled Customer Service AutomationGenerative AI Chat / Assistant OCI Generative AI · Oracle AI Vector Search · Oracle Autonomous AI Database DB Databricks Raiffeisen Bank International Financial Services · Central and Eastern Europe Raiffeisen Bank International (RBI) operates a highly federated network of banks across many countries with stringent European banking requirements for security, governance, and auditability. Decades of organic growth… 5x analytics TCO reduction vs. previous cloud solution Data Lake / Data Warehouse ModernizationSecurity and Compliance Databricks SQL DB Databricks Capital One Financial Services · United States Capital One's credit line increase program relies on intelligent, trusted data to deliver financial empowerment to millions of customers, but growing data volumes and complex pipelines meant the team needed a single,… 60x faster compute performance enabling real-time iteration Real-time AnalyticsRisk Management Databricks APIs · Databricks Autoscaling Clusters · Databricks Photon DB Databricks Skyscanner Software / SaaS · United Kingdom Skyscanner handles 35 million searches and tens of billions of events every day, so a healthy unified data ecosystem is essential for travel search at this scale — teams across many use cases need to share reliable data… 180 million flight-ranking predictions per day Marketing PersonalizationReal-time Analytics Databricks Data Intelligence Platform · Unity Catalog DB Databricks Octopus Energy Energy · United Kingdom Octopus Energy operates across eight countries and multiple business lines while running a virtual power plant fed by billions of smart-meter signals. Unifying that data and giving thousands of users safe, governed… 1.8 gigawatts of flexible load optimized Data Lake / Data Warehouse ModernizationReal-time Analytics Agent Bricks / Mosaic AI · Databricks Data Intelligence Platform · Unity Catalog DB Databricks Baylor University Enrollment Management Education · United States Baylor's Enrollment Management division serves 19,000 students and 50,000 annual applications, with a small contact-center team handling 100–300 calls per day about financial aid and student accounts. Dedicated QA could… 100% call review coverage (up from ~5%) Customer Service AutomationEnterprise Knowledge Search Agent Bricks / Mosaic AI · Databricks Genie · Databricks Marketplace DB Databricks HP Indigo Manufacturing · Global HP Indigo's industrial print business was managing 3,500+ data volumes (~10TB) across hundreds of jobs spanning ERPs, manufacturing platforms, and field data sources, with critical data tracked in manual spreadsheets.… 3,500+ data volumes (~10 TB) under management Data Lake / Data Warehouse ModernizationPredictive Maintenance Databricks AI/BI · Databricks AI/BI Genie · Delta Sharing DB Databricks BAYADA Home Health Care Healthcare · United States BAYADA delivers clinical, assistive, and hospice services to tens of thousands of patients weekly, but its legacy landscape of multiple practice management systems, an on-prem ODS, Snowflake, and legacy cubes forced… 3 separate data platforms consolidated into one governed warehouse Data Lake / Data Warehouse ModernizationSystem Migration Databricks Asset Bundles · Databricks Assistant · Databricks Genie DB Databricks Trackunit Manufacturing · Denmark Construction is one of the least digitized industries in the world, with stagnant productivity despite heavy IT investment. Internally, Trackunit had to handle 6 million connected machines generating 3 billion data… 3 billion data points processed daily Data Lake / Data Warehouse ModernizationPredictive Maintenance Agent Bricks / Mosaic AI · Databricks AI/BI · Databricks Data Intelligence Platform DB Databricks Workday Software / SaaS · United States Workday needed a governed, AI-ready data foundation that could serve every line of business — from product telemetry and sales analytics to AI-driven marketing — and let technical and non-technical teams alike build… Every business unit launched sandbox workspaces in 6 months Enterprise Knowledge SearchMarketing Personalization Databricks Data Intelligence Platform · Unity Catalog DB Databricks nCino Software / SaaS · United States nCino needed to combine 13 years of banking data and trillions in loan history into compliant, domain-driven banking AI while keeping sensitive financial information under tight control and avoiding generic models that… Enterprise Knowledge SearchSecurity and Compliance Databricks AI/BI Genie · Databricks Data Intelligence Platform · Unity Catalog DB Databricks SūmerSports Media and Entertainment · United States SūmerSports helps NFL and college football teams make multimillion-dollar roster decisions by aggregating 14 data sources (player tracking, scouting, client data, NFL contracts) at up to 200TB per season. Its… 14 data sources aggregated Data Lake / Data Warehouse ModernizationReal-time Analytics Agent Bricks / Mosaic AI · Databricks AI/BI · Databricks Asset Bundles DB Databricks SSE Airtricity Energy · Ireland SSE Airtricity serves around 750,000 customers across the island of Ireland with smart meters widely deployed, but generic energy tips and black-box third-party tools fell short of personalized insights. The Data &… +12% unique visitors to insights section in first month Customer Service AutomationMarketing Personalization Agent Bricks / Mosaic AI · Databricks AI Model Serving · Databricks Apps DB Databricks Amagi Media and Entertainment · Global Amagi supports 8,000+ streaming channels, 300+ distributors, and 26B annual ad impressions for 45% of the world's top media companies, but its legacy stack (Dataproc for batch, Snowflake for analytics, in-house… 15x faster time to market for new data products Data Lake / Data Warehouse ModernizationReal-time Analytics Databricks Genie · Databricks SQL · Databricks Serverless Compute DB Databricks Elliptic Software / SaaS · Global Elliptic's clients—compliance teams at crypto exchanges, banks, payment providers, and institutional custody platforms—face rising alert volumes and stringent regulation, and analysts must document each decision by… 2x faster resolution of high-risk screenings Fraud DetectionRisk Management Agent Bricks / Mosaic AI · Databricks Foundation Model APIs · Databricks Model Serving DB Databricks National Australia Bank (NAB) Financial Services · Australia NAB had standardized on Databricks but its 300–400 data engineers were building 1,600+ Spark pipelines in inconsistent ways, with hand-written Spark and legacy SQL DMLs of 5,000–8,000 lines and some pipelines containing… 100% of Bronze pipelines on Spark Declarative Pipelines Data Lake / Data Warehouse ModernizationReal-time Analytics Databricks AutoCDC · Lakeflow · Lakeflow Spark Declarative Pipelines AC Alibaba Cloud Henkel Consumer Goods · Greater China Henkel—founded 1876, operating worldwide in Adhesive Technologies, Beauty Care, and Laundry & Home Care—wanted to expand in the Chinese market but its traditional analytics methods could not deliver multi-dimensional,… 145+ years of operating history (founded 1876) Personalization / RecommendationsReal-time Analytics Dataphin · Quick BI AC Alibaba Cloud Casio (China) Consumer Goods · Greater China Casio (China), known for its G-SHOCK watch brand, traditionally relied on experience-based marketing using social attributes alone—an approach unable to keep up with rapidly changing customer behavior and trends. The… 1.7 million views during Double 11 Cloud Conference live broadcast Personalization / RecommendationsReal-time Analytics AnalyticDB for MySQL · Dataphin AC Alibaba Cloud Senheng Retail · Asia Pacific Senheng, the biggest consumer electronics retailer in Malaysia (RM1.3B revenue in 2020), wanted to boost the local economy by allowing SMEs to tap into its 3M+ PlusOne member database via a new S-Rewards Centre and… 3 million+ PlusOne members Customer Service AutomationPersonalization / Recommendations Retail Solutions Platform · Terminus B2B2C AC Alibaba Cloud Chow Tai Fook Jewellery Group Retail · Asia Pacific Chow Tai Fook (SEHK: 1929)—a 1929-founded jewelry group with 5,000+ physical stores planning to reach 7,000+ stores by 2025—needed strong, scalable IT infrastructure for retail expansion and smart-retail O2O strategy,… 5,000+ existing physical stores Application RefactoringIT Operations Automation Codeup · D-ONE Customization Platform · DataV AC Alibaba Cloud AI Rudder Software / SaaS · Asia Pacific AI Rudder, a 2019-founded Indonesian SaaS company providing Voice AI for B2C communication across banking, fintech, insurance, e-commerce, logistics, and supply chain, needed massive compute for ASR, NLU, NLG, and… 200+ companies worldwide use AI Rudder as of 2022 Customer Service AutomationGenerative AI Chat / Assistant Application Real-Time Monitoring Service · ApsaraDB RDS · ApsaraDB for HBase AC Alibaba Cloud Ms-meta.HK Software / SaaS · Asia Pacific Ms-meta.HK, a Hong Kong-based decentralized Metaverse startup building a digital twin of Hong Kong, needed powerful GPU rendering for hyperrealistic scenes, high bandwidth for livestreaming, secure exposed servers, and… Metaverse public beta scheduled for September 2022 Content Generation / MediaSecurity and Compliance Alibaba Cloud CDN · Anti-DDoS · Elastic Compute Service AC Alibaba Cloud Halosis Retail · Asia Pacific Halosis—a Jakarta-based social-commerce startup connecting hundreds of thousands of Indonesian SMEs to customers—needed to roll out Halosis Retail during COVID-19 to let consumer brands, merchants, and mom-and-pop… Halosis Retail launched in 6 weeks Customer Service AutomationSystem Migration Cloud Enterprise Network · Elastic Compute Service · Object Storage Service AC Alibaba Cloud PrestoMall Retail · Asia Pacific PrestoMall (formerly 11street Malaysia), the largest homegrown online marketplace in Malaysia, saw 250%+ user growth between 2015 and 2018 fiscal years and faced increasing competition, but its previous on-premises IT… 250%+ registered user growth between FY2015 and FY2018 Data Lake / Data Warehouse ModernizationSystem Migration Alibaba Cloud Migration Services · ApsaraDB for PolarDB · Data Transmission Service