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Databricks Mar 20, 2026 Baylor University Enrollment Management Education United States Baylor's Enrollment Management division serves 19,000 students and 50,000 annual applications, with a small contact-center team handling 100–300 calls per day about financial aid and student accounts. Dedicated QA could… 100% call review coverage (up from ~5%) Customer Service AutomationEnterprise Knowledge Search Agent Bricks / Mosaic AI · Databricks Genie · Databricks Marketplace NVIDIA Est. · Mar 19, 2026 Merck Healthcare United States Lead optimization in small-molecule research takes months, and most drug candidates never make it to clinical testing, so Merck needed a way to predict molecular behavior earlier and reduce wasted lab work. 30% or more Clara Open Models · KERMT · NVIDIA BioNeMo Databricks Mar 19, 2026 Capital One Software Software / SaaS United States Capital One Software found that a static GenAI cost dashboard could show spend and governance KPIs, but could not answer the pointed follow-up questions teams had about model usage, tagging gaps, error costs, chargeback… 20 Unity Catalog SQL functions IT Operations Automation AI Gateway · AI Playground · Databricks Apps Snowflake Archived · Mar 19, 2026 Tipalti Software / SaaS California, USA, Israel Tipalti needed a secure way to give internal teams timely, consistent AI-backed business insights without moving data into external inference services or depending on specialist prompt engineers. $75 billion in payments managed yearly Enterprise Knowledge SearchSales Automation AI_COMPLETE · Cortex AI · Snowflake Snowflake Archived · Mar 19, 2026 Intercom Software / SaaS San Francisco, CA & Ireland give sales teams timely, AI-assisted customer intelligence instead of forcing reps to spend hours searching across disconnected data before outreach and account reviews. $1.4 million Sales Automation Cortex AI · Cortex Search · Snowflake TCS Mar 18, 2026 Lloyds Banking Group Financial Services United Kingdom Lloyds Banking Group wanted to move beyond siloed AI pilots and scale generative AI across a large regulated bank, but it needed a governed architecture, self-service delivery model, and robust safeguards before… delivery of 50+ GenAI use cases GenAI Office · bank's Data estate · frameworks and guardrails MongoDB Mar 18, 2026 Lendi Group Financial Services Australia Lendi Group needed to replace a sprawling mix of relational and non-relational systems so it could create a compliant, real-time customer view for AI-native mortgage and property services. It has already improved time to market for AI features by approximately 40%. Application RefactoringMarketing Personalization MongoDB Atlas · MongoDB Vector Search Databricks Mar 18, 2026 Capital One Financial Services United States Capital One's credit line increase program relies on intelligent, trusted data to deliver financial empowerment to millions of customers, but growing data volumes and complex pipelines meant the team needed a single,… 60x faster compute performance enabling real-time iteration Real-time AnalyticsRisk Management Databricks APIs · Databricks Autoscaling Clusters · Databricks Photon Databricks Mar 18, 2026 Skyscanner Travel and Hospitality United Kingdom Skyscanner handles 35 million searches and tens of billions of events every day, so a healthy unified data ecosystem is essential for travel search at this scale — teams across many use cases need to share reliable data… 180 million flight-ranking predictions per day Marketing PersonalizationReal-time Analytics Databricks Data Intelligence Platform · Unity Catalog NVIDIA Mar 17, 2026 Mastercard Financial Services global Mastercard wants to turn its transaction data into a reusable AI insights engine for payments and commerce, especially to strengthen cybersecurity and fraud detection, improve personalization and loyalty use cases, and… billions of transactions Fraud DetectionRisk Management Databricks · Nvidia's advanced accelerated computing platform · large tabular model (LTM) MongoDB Mar 17, 2026 Okta Software / SaaS global Okta Inbox needed a more scalable and lower-overhead way to power natural-language application access requests without maintaining separate vector infrastructure or slowing down product iteration. With more than 18,000 customers globally, Okta has developed integrations for more than 7,000 applications. IT Operations AutomationSecurity and Compliance MongoDB Atlas · MongoDB Vector Search on Atlas MongoDB Mar 17, 2026 Kovai Software / SaaS United Kingdom and India Kovai saw knowledge-base users shift from keyword search toward conversational questions, and needed to deliver low-latency, context-aware answers from documentation without introducing brittle data synchronization… average time reduces to less than 2 milliseconds Enterprise Knowledge Search MongoDB Atlas · MongoDB Vector Search · OpenAI Google Cloud Archived · Mar 17, 2026 Decidr Software / SaaS Australia Decidr needed to turn scattered documents, spreadsheets, invoices, and operational records into deterministic business intelligence in hours rather than months while avoiding custom infrastructure work. Real-time Analytics Gemini 3 Flash · Gemini Pro · Google Workspace Google Cloud Archived · Mar 17, 2026 Supermetrics Software / SaaS Global Supermetrics wanted to turn marketing reporting from a manual weekly task into an agentic workflow that could fix broken data connections, interpret campaign performance, and recommend next actions automatically. IT Operations AutomationReal-time Analytics Agent Development Kit · Imagen · Vertex AI Agent Builder Mastercard Mar 16, 2026 Pentatonic Software / SaaS United Kingdom Brands and retailers lacked infrastructure to identify, value, transact on, and learn from physical products after the first sale, leaving returns, trade-ins, repairs, resale, and post-sale product data fragmented… a 70% reduction in average CO₂ emissions compared to newly manufactured goods Mastercard Move · Pentatonic cloud platform · Physical Intelligence Node (PIN) MongoDB Archived · Mar 16, 2026 ESG Data & Solutions Software / SaaS India ESG Data & Solutions needed a flexible, secure data platform that could ingest huge volumes of ESG documents and feeds, replace relational and separate vector databases, reduce manual review cycles that took days per… ESGSure collects data points from over 20,000 companies and investors. Enterprise Knowledge SearchReal-time Analytics Anthropic Claude · MongoDB Atlas · MongoDB Atlas Vector Search MongoDB Archived · Mar 16, 2026 Applivery Software / SaaS Spain Applivery needed a flexible solution to handle mutating data schemas, with unpredictable device updates and 400% growth ruling out legacy options. Applivery Mastering mutating data with MongoDB Atlas Applivery has scaled by 400%, managing billions of… IT Operations Automation MongoDB Atlas · MongoDB Atlas Vector Search Google Cloud Archived · Mar 14, 2026 Maki Software / SaaS France In a market where applications pour in faster than HR teams can review them, the challenge of recruitment has changed in scale. For a company founded in 2021, this trajectory testifies to the maturity and relevance of its approach, but… Customer Service Automation Cloud Logging · Cloud Monitoring · Cloud Run Google Cloud Archived · Mar 14, 2026 ComplyAdvantage Software / SaaS United States For ComplyAdvantage , a financial crime prevention platform, this transformation presented an opportunity to scale its AI-driven services to get ahead of increasing and evolving threats. 100% improvement in merge requests per developer Document ProcessingIT Operations Automation Gemini · Gemini Code Assist Google Cloud Archived · Mar 13, 2026 Customedia Media and Entertainment Australia With Google Cloud data and AI services, Customedia and Custom Analytics are aggregating data from client advertising platforms into a single source of truth and providing powerful data-driven insights to optimize… "We chose Gemini 3 Flash for its speed and cost-effectiveness and Gemini 3 Pro for its deep and rich analytics… Data Lake / Data Warehouse ModernizationReal-time Analytics BigQuery · Cloud Run · Cloud Storage Google Cloud Archived · Mar 13, 2026 AXA Switzerland Financial Services Switzerland AXA Switzerland needed to move beyond fragmented legacy insurance systems, shorten slow analytics cycles, and build a cloud-native foundation that could support new AI-driven customer experiences, risk insights, and… Query and processing times reduced by over 95%, from days to minutes or seconds Data Lake / Data Warehouse ModernizationReal-time Analytics BigQuery · Cloud Run · Vertex AI Google Cloud Archived · Mar 13, 2026 Delos Insurance Solutions Financial Services United States Using Google Earth Engine and AI-driven geospatial modeling to accurately predict wildfire risk enables Delos to offer affordable insurance to California homeowners deemed uninsurable by other carriers. Improved modeling accuracy and accelerated software development using Earth Engine's curated data library Risk Management Colab · Google Earth Engine · Google Maps Platform Google Cloud Archived · Mar 12, 2026 UNSW Day of AI Australia Education Australia They needed a consolidated infrastructure to manage costs and guarantee 100% safety compliance for thousands of students without manual oversight. Blocks 100% of harmful content using Shield Gemma Customer Service Automation (Open Models) · Cloud SQL · Compute Engine Google Cloud Archived · Mar 12, 2026 MacroFactor Software / SaaS United States MacroFactor needed a fast, scalable application foundation that would let a tiny engineering team ship a cross-platform nutrition app quickly, support hundreds of thousands of users, and add trustworthy AI-powered food… 400k+ active users Cloud Functions · Cloud Run · Cloud Storage