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2,640 use cases

OpenAI Oct 20, 2026 Ted Taylor (independent Schlotzsky's and Cinnabon franchisee) Travel and Hospitality North America Operating three co-branded restaurants required time-consuming work across menu pricing, labor analysis and scheduling, cash reconciliation, payroll, policies, and supply or repair requests. $100K maximum annual cash flow that could be freed up with optimized labor workflow unknown ChatGPT · ChatGPT Work In-house Oct 16, 2026 Mercedes-Benz Automotive Not documented Mercedes-Benz needed to digitalise global product development, connect development, procurement, production, sales, and after-sales data end to end, and help teams make better decisions earlier so new products and… efficiency gains of up to 50 percent expected in individual engineering processes AI agents · CONTACT Elements · PLM.AI OpenAI Oct 16, 2026 Benefit Street Partners Financial Services North America Benefit Street Partners needed to answer investment-committee follow-up questions faster, compare lender marks across shared loans, and review 300-page credit agreements for clauses that could shift value away from… 10–12 hours total. Document ProcessingRisk Management BDC mark tracker · Codex · Credit agreement analyzer OpenAI Modified · Oct 16, 2026 Grupo Boticário Retail Latin America Grupo Boticário needed to support a complex multi-brand reseller and franchise ecosystem across many channels while reducing repetitive operational work and preserving the human relationships that drive sales and… 100% of conversations generated in appchat and WhatsApp Enterprise covered since November 2025 Customer Service AutomationSales Automation OpenAI foundation models · WhatsApp Enterprise · appchat OpenAI Oct 16, 2026 Itaú Financial Services Latin America Itaú needed to make financial guidance simpler and more personalized for millions of customers while also scaling document-heavy internal workflows, all under the governance, observability, and economic controls… 100% of the customer base is the goal by the end of 2026 Customer Service AutomationDocument Processing Customer DNA · IARA · OpenAI models OpenAI Modified · Oct 16, 2026 Localiza Travel and Hospitality Latin America Localiza needed to turn generative AI into a company-wide operating model that could improve internal work, create new conversational customer entry points, and support AI-native products without treating the technology… 130 squads Customer Service AutomationSales Automation ChatGPT · Codex · Liza Google Cloud Archived · Oct 16, 2026 Alta Software / SaaS United States Alta needed a transactable Google Cloud Marketplace path for its AI and technology spend management platform without pulling its product team off core forecasting work, while also helping finance and IT leaders… Saved 125 engineering and 60 project management hours IT Operations AutomationReal-time Analytics Cloud Pub/Sub · Cloud Run · Cloud SQL Microsoft Oct 15, 2026 Bar-Ilan University Education Israel Students who miss lectures struggle to reconnect new lessons with prior material when course information is spread across notes, recordings, slides, and readings, and lecturers need a reliable way to answer routine… 71 courses Document ProcessingEnterprise Knowledge Search Azure AI Services · Microsoft Azure · Microsoft Copilot Studio OpenAI Oct 15, 2026 Sullivan & Cromwell Commercial and Professional Services North America Sullivan & Cromwell needed to review draft agreements against relevant precedents, client priorities, and market practice in one workflow so lawyers could do deeper legal analysis without losing transparency into… Document ProcessingRisk Management Agreement Analyzer · ChatGPT Enterprise OpenAI Oct 14, 2026 Block Financial Services North America Block needed to shrink the time required to tune detections, investigate alerts, and move from a high-level vulnerability description to a validated patch, while reducing the analyst effort consumed by false positives… 18 minutes from submitting a high-level vulnerability to an automated proposed patch IT Operations AutomationSecurity and Compliance Block security harness · Codex · OpenAI Daybreak OpenAI Oct 14, 2026 SentinelOne Software / SaaS North America SentinelOne needed to reverse engineer sophisticated malware far faster than specialist researchers could do manually so it could investigate more samples, spot relationships across threats, and extend scarce cyber… 8 hours to reverse-engineer malware, down from 4–6 weeks Risk ManagementSecurity and Compliance OpenAI Daybreak · OpenAI models Anthropic Oct 13, 2026 DXC Technology Commercial and Professional Services United States DXC needed to build a production-scale agentic operations platform for managed services where specialized AI agents could coordinate complex enterprise IT workflows while meeting enterprise security, compliance,… 20% to 30% IT Operations Automation Claude Code · DXC OASIS · ITSM agent Lenovo Oct 13, 2026 Formula E Media and Entertainment global Formula E wanted fan experiences that feel immediate, immersive, personalized, and participatory, but its broadcast and event experience was limited by inconsistent onboard video quality, information spread across… Developed in under 30 days. Enterprise Knowledge SearchReal-time Analytics AI Fan Experience Guide · AI Video Optimization · AR broadcast graphics Alibaba Cloud Oct 13, 2026 TOPSPORTS (滔搏) Retail China TOPSPORTS wanted to scale enterprise AI agents beyond isolated pilots, but every new agent risked recreating the same knowledge, data, tools, and skills in separate silos. Business-analysis, membership, and marketing… business analysis time reduced to 20 minutes Marketing PersonalizationReal-time Analytics AgentCore · AgentLoop · MCP tools Alibaba Cloud Oct 12, 2026 ECLICKTECH (易点天下) Software / SaaS China ECLICKTECH needed to industrialize AI-driven advertising operations, but media-delivery workflows were still long, manual, and heavily dependent on senior operators for anomaly diagnosis and creative adaptation. As more… AI covers about 50% of core execution work IT Operations AutomationMarketing Personalization AdClaw · AgentCore · AgentLoop BytePlus Oct 10, 2026 ClipChat Media and Entertainment Global ClipChat needed to replace slow, manually stitched music-video production with a workflow that could follow song structure, keep creator identity consistent across scenes, and output multiple distribution formats… 20/20 scenes identity-matched Claude · GPT Image 2 · Gemini 3.1 Pro Cognizant Archived · Oct 9, 2026 Cox Communications Telecommunications North America Cox Communications needed to modernize a high-volume chatbot and IVR estate so customers could get accurate, relevant answers across preferred channels without overloading live support teams. 17% improvement in first-contact resolution for chatbot Customer Service Automation Gemini Enterprise for Customer Experience (CX) · Google Cloud Contact Center as a Service (CCaaS) · Google Dialogflow CX PwC Oct 9, 2026 PepsiCo Consumer Goods Global PepsiCo’s Global Sustainability Office had to coordinate hundreds of processes and data sources, but forecasting and planning still took weeks and stakeholders needed faster, more consistent sustainability insight. 17 agentic loops designed across core process areas Real-time AnalyticsRisk Management AI-enabled data management layer · agentic loops · governance framework In-house Oct 9, 2026 BBVA Financial Services Spain BBVA's trading desk needs to respond to institutional client requests for bond, interest-rate swap, and foreign-exchange quotes within milliseconds while balancing competitiveness, profitability, portfolio risk, and… within milliseconds Real-time AnalyticsRisk Management Atalaya · Bloomberg · Viriato Snowflake Modified · Oct 9, 2026 DataHub Software / SaaS Palo Alto, California A fragmented, self-managed observability stack forced engineers to jump between tools, left monitoring on the same infrastructure it monitored, and drove high AWS cost and incident blind spots. $100K+ annual AWS savings IT Operations AutomationReal-time Analytics OPAL · Observe agent · Observe by Snowflake NVIDIA Oct 9, 2026 California Department of Transportation (Caltrans) Public Sector United States Caltrans needed to inspect and monitor roughly 1,200 active transportation projects more frequently and safely, but manual site visits were slow, inconsistent, and risky for staff working around traffic, bridges, and… Remote operations up to 100 miles Real-time Analytics Esri ArcGIS · NVIDIA CUDA · NVIDIA Jetson Orin Snowflake Modified · Oct 9, 2026 Orchid Security Software / SaaS Tel Aviv, Israel analyze identity access across huge enterprise application estates fast enough to expose unmanaged accounts, support remediation, and keep pace with AI-driven identity complexity. 1M+ Number of user identities analyzed to reduce security risks Security and Compliance Dynamic Tables · Metabase · Snowflake Google Cloud Archived · Oct 9, 2026 The State University of New York (SUNY) Public Sector United States Now, researchers can skip the technical complexity, giving them more time to focus on what they do best—finding solutions to the world’s biggest problems. 200+ researchers launching more than 80 projects in the first year Enterprise Knowledge Search AI Hypercomputer · Compute Engine · Gemini platform Google Cloud Oct 9, 2026 Airwallex Financial Services North America Airwallex exists to simplify global finance, managing high-frequency transactions across markets like the US, EU, Australia, and Singapore. To support this scale, the company utilizes a globally distributed… Managed 5,000+ databases with only four DBAs using Terraform automation Maintained a 99.99% uptime SLA for… IT Operations Automation Cloud SQL Enterprise Plus · Database Center