Browse

All customer use cases

Newest first. Need something specific? Search and filter →

Showing 1,009–1,032 of 2,640 use cases

Alibaba Cloud Archived · Oct 19, 2025 FathomX Healthcare Singapore FathomX needed secure, compliant cloud compute and storage to train, validate, and deploy mammogram-analysis models at scale while controlling infrastructure costs and supporting regional expansion across Asian… 27.6% annually Elastic Compute Service · Elastic GPU Service Alibaba Cloud Archived · Oct 19, 2025 Blockchain Solutions Limited Software / SaaS Hong Kong (China) Funverse addresses common e-commerce challenges by enhancing the shopping experience. For instance, consumers frequently add products to their carts but do not finish the transaction. Funverse leverages AI chatbots and… Document ProcessingFraud Detection Elastic GPU Service · Elastic IP Address · Object Storage Service (OSS) BCG Archived · Oct 17, 2025 Allstate Financial Services United States Allstate wanted to understand complex customer touchpoints well enough to resolve issues before satisfaction dropped, but privacy requirements, IT governance, and long customer-engagement cycles made it hard to deploy… identify issues before they occur 71% of the time Customer Service Automation ChatGPT · GenAI tools · predictive ML model BCG Archived · Oct 17, 2025 Helios Healthcare Germany Helios needed to reduce the documentation burden of discharge letters, which required clinicians to synthesize a patient's hospital stay across many files and systems, without sacrificing care quality or the information… about 20 stakeholders Document Processing hospital information system · on-the-premises environment · open-source large language models (LLMs) Bain Archived · Oct 17, 2025 Mattress Firm Retail United States Mattress Firm wanted to improve frontline productivity, sales conversations, and job satisfaction for Sleep Experts, but first had to define the right features, prove the business case, and build the technical… Built and deployed in 12 weeks Enterprise Knowledge SearchSales Automation Chat Mode · Drill Mode · Google Cloud Alibaba Cloud Oct 17, 2025 China FAW Group Automotive China China FAW needed one AI layer that could make unstructured enterprise knowledge searchable, automate employee business handling across many internal systems, and shorten management reporting cycles that still depended… BI report development cycle reduced from 7 days to 5 seconds Enterprise Knowledge SearchIT Operations Automation Alibaba Cloud Bailian · Domain-specific agents · Enterprise knowledge vector database In-house Oct 16, 2025 Generali Switzerland Financial Services Switzerland Claim handlers were managing dozens of cases each day while manually navigating documents, guidelines, and deadlines, which slowed claims processing and left less time for higher-value decision-making. 50 claims of varying complexity Document Processing KAssis Baidu AI Cloud Oct 16, 2025 Shenzhen Gas Corporation Ltd. Energy China Shenzhen Gas had extensive camera coverage across plants and business halls, but the systems were isolated, intelligence was limited and manual patrols still left blind spots and delayed responses to safety and service… Daily issue discovery rose from 1-2 manual findings to more than 30 automatically identified events. IT Operations AutomationRisk Management AI Algorithm Management Platform · AI Model Library · Baidu Qianfan Agent Development Platform Databricks Oct 16, 2025 Envisso Financial Services United Kingdom But in today’s payments landscape, where global scale increases both opportunity and exposure, Envisso’s legacy infrastructure was slowing the company down. Siloed data, limited visibility into lineage and manual… 1 day Time to onboard Data Lake / Data Warehouse ModernizationRisk Management Databricks Data + AI Platform · Databricks SQL · Delta Lake Databricks Oct 15, 2025 bp Energy global bp needs safer, faster, data-informed operations across oil and gas, retail, and facilities while handling data volumes that specialists cannot review manually, including seismic datasets, well design options, and… 13,000+ gas stations Enterprise Knowledge SearchPredictive Maintenance Databricks · Microsoft copilot · Palantir's Foundry In-house Oct 15, 2025 Repsol Energy global Repsol wanted to help employees reinvent workflows, improve working models, and raise productivity in complex internal processes as part of its broader digitalization program. 22 of which have already been scaled up Enterprise Knowledge SearchIT Operations Automation innovative interface · intelligent agent construction platform · language models IBM Oct 15, 2025 IBM Tax Organization Software / SaaS Global IBM's tax organization needed to automate global compliance work because inaccessible and incomplete data made tax-return preparation and document validation too manual across many countries and source systems. 3 use cases on track to save tens of thousands of hours annually Document ProcessingSecurity and Compliance EY.ai for tax · IBM watsonx.ai · IBM watsonx.data Salesforce Oct 15, 2025 One New Zealand Telecommunications New Zealand A complex prepaid product landscape made it difficult for customers to choose the right plan. One NZ has built a reputation for delivering reliable connectivity — reaching 99% of the population, from major cities to the… 24/ Customer Service Automation Agentforce · Agentforce Voice · Communications Cloud OpenAI Oct 15, 2025 Plex Coffee Travel and Hospitality Europe & UK As Plex Coffee expanded from one café to four, it needed a better way to train rotating staff, preserve service culture, and stop store managers from being overwhelmed by repetitive knowledge-sharing questions. Expansion plan to 10 cafés while keeping operations lean Document ProcessingEnterprise Knowledge Search ChatGPT Business · Custom onboarding GPT · Notion connector OpenAI Oct 15, 2025 The Den Family Social Travel and Hospitality North America The Den needed to open and operate a second location with a very small team, which created a heavy administrative burden around planning, licensing, grants, partnerships, and financial analysis. 10-15 hours a week saved by the leadership team Document ProcessingEnterprise Knowledge Search ChatGPT Voice · ChatGPT Work In-house Oct 14, 2025 Renault Group Automotive global Renault Group needs to manage highly complex inbound and outbound logistics across more than 100,000 parts, more than 4,000 direct suppliers, 25 manufacturing sites in 11 countries, and global vehicle distribution,… 1,000 ships every day Risk ManagementSupply Chain Optimization Business Continuity Plan (BCP) Control Tower · CHABOTS · MEDIA SCREENING Accenture Oct 13, 2025 Walmart and Unilever Consumer Goods Global Walmart and Unilever wanted a practical way to prepare workers for roles displaced by automation and changing business needs, but traditional role-based career planning hid transferable skills and made it difficult to… 11 skills SkyHive · quantum labor analysis · skill matching In-house Oct 13, 2025 Lockheed Martin Manufacturing United States Lockheed Martin needed its PAC-3 MSE air and missile defense system to keep pace with evolving and emerging threats by increasing decision speed, improving decision quality, and adapting target engagement behavior in… PAC-3 MSE · advanced fire control and battle management functions · embedded AI software component Baidu AI Cloud Oct 13, 2025 Kaoshibao (Shanghai Juxian Network Technology Co., Ltd.) Education China Kaoshibao needed to use new AI interaction and content technologies to improve personalized learning, lower content-production costs, and make very large question banks easier to ingest, search, and explain. "Zero-basis" users improved certificate pass rates 35%. Document Processing Intelligent Search and Generation Component · Multimodal Recognition · Qianfan AppBuilder Baidu AI Cloud Oct 13, 2025 Shandong Port Group (山东省港口集团有限公司) Logistics China Shandong Port Group needed a better way to serve many kinds of logistics customers because information was fragmented, multimodal transport coordination was weak, and inconsistent service processes limited logistics… Customer Service AutomationSupply Chain Optimization Intelligent Customs Clearance · Intelligent Tracking · Port Encyclopedia Salesforce Oct 13, 2025 Takeda Healthcare global Takeda needed a better way to equip pharma representatives with timely, personalized healthcare-professional context while reducing administrative work and preserving the governance and access controls required in a… 5 to 15 minutes they get with an HCP Sales Automation Agentforce · Data 360 · Life Sciences Cloud Baidu AI Cloud Oct 12, 2025 Guiyang Public Security Traffic Management Bureau (贵阳市公安交通管理局) Public Sector China Guiyang needed a more systematic way to reduce congestion in a mountainous city where road geometry, rapid growth, and fragmented traffic-management methods made it hard to optimize signal timing and respond to changing… Average vehicle delay at target intersections fell 15%. Real-time Analytics AI Traffic Signal Control Large Model · Qianfan Application Development Platform · Qianfan Model Development Platform Huawei Cloud Archived · Oct 11, 2025 Hailiang Group Manufacturing China Hailiang Group needed to unify more than 300 business systems, centralize core data, and push AI into high-value manufacturing processes such as copper-foil production without sacrificing reliability or rollout speed. 12 major processes analyzed Real-time Analytics FusionInsight · Hailiang Brain · Pangu Predictive Model Huawei Cloud Archived · Oct 11, 2025 Quwan Technology Software / SaaS Guangzhou, China Quwan Technology needed a cheaper and faster way to train, tune, and deliver realistic digital humans because traditional workflows took days, suffered from poor lip sync and expression quality, and made enterprise… development efficiency improved by more than 50% Customer Service Automation Ascend AI Cloud Service · ModelArts Studio · Xiaoxin digital assistant