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Salesforce Jan 17, 2025 Unity Environmental University Education Maine, United States Unity Environmental University wanted to keep scaling enrollment and student support, but slow inquiry responses, fragmented records across legacy systems and PDFs, and manual advising tasks made it hard to serve more… 10,000 students Customer Service Automation Agentforce · Data Cloud · Salesforce student information system MongoDB Archived · Jan 17, 2025 Coinbase Financial Services United States Coinbase needed database clusters that could absorb volatile crypto traffic spikes without long scaling delays, downtime, or degraded customer experience. 3.25x reduction in cluster deployment time IT Operations Automation Atlas Data Federation · MongoDB Atlas NVIDIA Jan 17, 2025 National Informatics Centre Public Sector India NIC needed to reduce judicial backlog and improve accessibility in a court system with massive case volumes and many official languages, while giving judges faster ways to search and summarize legal material. 18,000 daily district court sessions Document ProcessingEnterprise Knowledge Search NVIDIA AI Enterprise · NVIDIA DGX A100 Tensor Core GPUs · NVIDIA NIM NVIDIA Jan 17, 2025 FPT Smart Cloud Software / SaaS Vietnam FPT Smart Cloud needed more natural, multilingual virtual assistants and more scalable employee upskilling systems, but high speech-synthesis training costs, long processing times, and the need for personalized… 100X improvement in speech synthesis model output in dimension and aptitude across 18 languages Customer Service AutomationSales Automation FPT AI Engage · FPT AI Mentor · Kubernetes NVIDIA Jan 17, 2025 The Netherlands Cancer Institute Healthcare Netherlands The Netherlands Cancer Institute needed faster, higher-resolution cone-beam CT reconstruction so clinicians could adapt radiotherapy to a patient's current anatomy, but memory-heavy 3D reconstruction models and CPU-era… 14 minutes on the bare-metal RTX 8000 machine Real-time Analytics NVIDIA A100 80GB GPUs · NVIDIA AI Enterprise · VMware vSphere In-house Jan 16, 2025 BNP Paribas Financial Services global BNP Paribas Global Markets sales teams were manually interpreting client requests for quotes from chat and email and filling response forms on a dedicated platform, which took several minutes per quote and made speed… around 50,000 requests across several asset classes every month Customer Service AutomationDocument Processing BERT · Chat2Trade · internal pricing tools Snowflake Archived · Jan 16, 2025 Vulcan Cyber Software / SaaS Tel Aviv-Yafo, Israel prioritize cyber risk across many security tools and threat feeds fast enough to give customers clear remediation guidance and scalable automation. 1 day to build a new AI summarization model Security and Compliance ExposureOS · Snowflake Snowflake Archived · Jan 16, 2025 Fresha Software / SaaS London, United Kingdom scale partner analytics and payment-fraud detection without letting ingestion cost, manual analysis, or data fragmentation slow the business down. 80% reduction in fraudulent transactions Fraud DetectionReal-time Analytics Snowflake · Snowpipe Snowflake Archived · Jan 16, 2025 John Paul Commercial and Professional Services Paris, France analyze every concierge interaction across voice and digital channels so John Paul could improve service quality, training, and reporting without relying on manual samples. 100% customer communications now analyzed by AI Customer Service Automation Cortex AI · Snowflake · Snowpark Container Services Snowflake Archived · Jan 16, 2025 VideoAmp Media and Entertainment Los Angeles, California replace slow, expensive media measurement data infrastructure so engineers and modelers could unify large household datasets and iterate on ML faster. 10x Performance improvement Real-time Analytics Snowflake Microsoft Jan 16, 2025 Majid Al Futtaim Retail Retail United Arab Emirates Majid Al Futtaim Retail faced fragmented data systems and slow manual reporting, causing delayed insights and inefficiencies. Majid Al Futtaim (MAF Retail), a leading shopping malls, communities, retail, and leisure pioneer across the… Data Lake / Data Warehouse ModernizationDocument Processing Azure · Azure OpenAI Service · Microsoft Purview AWS Jan 16, 2025 Ada Support Inc Software / SaaS Canada After weighing the options, it chose AWS Global Accelerator —a networking service that organizations use to improve the availability, performance, and security of public applications—because Ada’s engineers could… Ada’s benchmark automated resolution rates increased from 20–30 percent with declarative agents before the… Application RefactoringCustomer Service Automation AWS Global Accelerator · AWS Graviton processors · Amazon EC2 EY Archived · Jan 15, 2025 EY Commercial and Professional Services global EY needed to respond to rapid generative AI disruption across its own business, but scattered proofs of concept, skill gaps, decentralized operations and fast-changing regulatory expectations made it difficult to turn… US$1.4 billion investment in an extensive transformation program AI infrastructure · EY responsible AI framework · advanced tools and platforms Microsoft Jan 14, 2025 Howdens Retail United Kingdom We see Chip as a very exciting start to an exciting journey. Adoption will continue to grow, as will the power of these models—enabling us to go and solve our customers biggest problems. Enterprise Knowledge Search Azure AI Search · Azure AI Services · Azure OpenAI Service Databricks Jan 14, 2025 Palo Alto Networks Software / SaaS United States Palo Alto Networks needed a better way to support unified cloud security analytics, governance, and real-time recommendations for Prisma Cloud because separate module-level data models and governance practices blocked… 3x reduction in time required for data preparation and movement Real-time AnalyticsRisk Management Agent Bricks · Databricks Data + AI Platform · Databricks SQL Databricks Jan 14, 2025 Seven West Media Media and Entertainment Australia Legacy systems made it difficult to access real-time insights, slowing down decision-making and leaving some revenue opportunities on the table. Workflows that once took hours of manual effort are now possible in… $16M Incremental ad revenue from re-engagement campaigns Data Lake / Data Warehouse ModernizationMarketing Personalization Agent Bricks Microsoft Jan 13, 2025 Open Grid Europe GmbH Energy Germany So far, this has been a challenge. We can bring down production costs by around 50 percent just through economic optimization based on machine… Data Lake / Data Warehouse ModernizationReal-time Analytics Azure Machine Learning · Microsoft Fabric Alibaba Cloud Jan 10, 2025 Cathay Property Insurance (国泰产险) Financial Services China Cathay Property Insurance was adopting large models across outbound calling, customer service, and content generation, but every provider had different request formats, authentication methods, and cost visibility. The… registered capital RMB 2.63 billion Customer Service AutomationSecurity and Compliance Cloud-native API Gateway · Content Security · Higress IBM Jan 10, 2025 AGL Energy Energy Australia AGL needed to offer always-on digital support across web, account and mobile channels while reducing the load on frontline agents and enabling more transactions to be completed in self-service. 125,000 customers each month are starting a chat Customer Service Automation IBM watsonx Assistant Microsoft Jan 10, 2025 Esri Software / SaaS United States In the dynamic fields of urban planning and climate science, Esri, the world's leading geographic information system (GIS) software provider, is pioneering how cities use data to confront urgent environmental challenges. Capturing the entire city of Stuttgart in high resolution required a dataset of close to 22,000 images or… Real-time Analytics Azure Virtual Machines Microsoft Jan 9, 2025 Wrtn Software / SaaS South Korea South Korean startup Wrtn Technologies is transforming everyday life with its AI "superapp," designed to enhance productivity, entertainment, and emotional connections. Discover more details CUSTOMER Wrtn PRODUCTS Azure AI Content Safety Azure OpenAI Service Azure AI Foundry… Enterprise Knowledge Search Azure AI Foundry · Azure OpenAI Service · Microsoft Azure AWS Jan 9, 2025 Cambrium Manufacturing Germany Sustainability is becoming increasingly critical for businesses across industries, from manufacturing to consumer goods. As organizations look to reduce their environmental impact while maintaining or improving… 2 hours AWS Batch · Amazon S3 · Amazon SageMaker In-house Jan 8, 2025 General Motors Automotive United States Prospective EV buyers and drivers remain concerned about finding convenient public charging, so GM needed a way to identify the most strategic new charging locations to expand network coverage and improve the charging… 2,850 DC public charging stalls Microsoft Jan 8, 2025 Aditya Birla Capital Financial Services India It wanted to streamline the business and deliver a more connected customer experience using generative AI. Financial services provider Aditya Birla Capital has a massive market presence with more than 40 million… Customer Service AutomationEnterprise Knowledge Search Azure AI Search · Azure AI Services · Azure Cosmos DB