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Microsoft Dec 16, 2024 Schaeffler Manufacturing Germany Schaeffler needed to modernize data management and unlock intelligence across diverse IT/OT systems, using generative AI. This enables advanced factory reporting and troubleshooting to boost uptime, quality,… Now, they can simply ask the agent, “What caused the downtime on Line 3 yesterday?” and receive an instant,… Data Lake / Data Warehouse ModernizationPredictive Maintenance Azure AI · Microsoft Cloud for Manufacturing · Microsoft Fabric AWS Dec 16, 2024 CAMB.AI Software / SaaS United Arab Emirates The startup implements services and support from Amazon Web Services (AWS) to achieve these goals. Amazon EC2 · Amazon EC2 P5 Instances · Amazon S3 LangChain Dec 16, 2024 AppFolio Software / SaaS United States AppFolio needed a natural-language interface that could help property managers query portfolio state, execute bulk actions, and troubleshoot complex workflows while preserving low latency, observability, and prompt… performance significantly increased from ~40% to ~80% Enterprise Knowledge SearchIT Operations Automation LangChain · LangGraph · LangSmith Huawei Cloud Archived · Dec 14, 2024 Shengtong Technology Software / SaaS China Shengtong Technology needed a way to make industrial inspection models more accurate and easier to adapt across power, mining, and chemical sites without buying large amounts of local GPU infrastructure. 3 billion parameters in the parent model Predictive MaintenanceRisk Management Pangu mining foundation model · Shengtong industrial inspection large model · industry large models Huawei Cloud Archived · Dec 14, 2024 Thinla Commercial and Professional Services China Thinla needed to scale a global influencer-marketing platform, keep API performance stable under large international campaign loads, and improve the precision of its creator-matching model without losing cost control. 100,000 API calls per second Marketing Personalization Ascend compute · CCE · ECS and LTS real-time monitoring platform Huawei Cloud Archived · Dec 14, 2024 Kuakua Jingling (夸夸菁领) Software / SaaS China Kuakua Jingling needed a secure, always-on platform for AI digital employees that could handle sensitive government and enterprise workflows while supporting fast model iteration and tenant-specific knowledge. 7x24 automated execution capability Customer Service AutomationEnterprise Knowledge Search DDoS protection service · ModelArts · Pangu large model Microsoft Dec 13, 2024 Universitas Terbuka Education Indonesia Indonesia's Universitas Terbuka (UT), with over 525,000 active students and growing, struggled to provide timely tutor support, risking student engagement, satisfaction, and retention. The AI tutor enhances student grades and engagement by providing more comprehensive support 24 hours a day. Document ProcessingEnterprise Knowledge Search Azure AI Document Intelligence · Azure AI Foundry · Azure Cosmos DB Databricks Dec 13, 2024 OMV Energy Austria However, the company faced significant challenges in managing and sifting through over 100,000 pages of product certifications, research and regulatory data essential for critical decision-making. Central to this mission is sustainable product development, which aims to minimize waste, reduce carbon… Customer Service AutomationDocument Processing Agent Bricks AWS Dec 13, 2024 Nimbus Therapeutics Healthcare United States Modern ML offers a complementary approach to predicting costly experimental outcomes and biasing molecular design toward more drug-like properties by learning historic experimental trends, which are published in… Application RefactoringIT Operations Automation AWS Lambda · Amazon API Gateway · Amazon SageMaker Capgemini Dec 12, 2024 UNESCO Education Global UNESCO wanted to make large-scale learning-assessment data far easier for policymakers and educators to analyze so they could make better decisions about foundational reading outcomes. 251 million children around the world are out of school Enterprise Knowledge Search Amazon Bedrock · Amazon SageMaker · LangChain Sprinklr Dec 12, 2024 BT Group Telecommunications United Kingdom BT Group needed to improve customer support across EE, BT, Business, Consumer, and internal contact channels by giving customers faster, more personalized answers while reducing the load on guides for routine issues… Aimee now handles up to 60,000 customer conversations per week Customer Service Automation Aimee · Data Fabric · Sprinklr's unified customer experience platform Microsoft Dec 12, 2024 Southern California Edison Energy California, United States Southern California Edison needs to maintain grid reliability as electricity demand rises from electric vehicles, buildings, and data centers, while operating across a large service area where accurate data and safe use… 50,000 square miles Customer Service AutomationReal-time Analytics GPT · Microsoft Copilot In-house Dec 12, 2024 Vodafone Business IoT Telecommunications global Vodafone Business IoT needed a faster, more proactive way to detect service anomalies across its managed IoT connectivity operations so support teams could respond before issues affected customers at global scale. over 180 countries IT Operations AutomationReal-time Analytics AI-powered anomaly detection tool ServiceNow Archived · Dec 12, 2024 Mears Group Commercial and Professional Services Gloucester, United Kingdom Mears wanted to replace email-driven internal services and scattered forms with one employee-services platform so staff across housing operations could find policies, HR answers, and support quickly instead of hunting… 83% of calls deflected Enterprise Knowledge SearchIT Operations Automation Customer Service Management · HR Service Delivery · IT Service Management Microsoft Dec 12, 2024 AFCA Nonprofit Australia AFCA needed to modernize its aging, customized set of systems to unify data and increase efficiency with automation. Complainants save two business days on average, and the customer service team has fewer incoming calls for new… Customer Service AutomationIT Operations Automation Azure · Dynamics 365 Customer Service · Dynamics 365 Finance Microsoft Dec 12, 2024 Education Authority of Northern Ireland Education United Kingdom Education Authority of Northern Ireland (EANI) faced challenges: varying student abilities requiring tailored educational approaches, limited resources in rural schools, administrative burdens on teachers, and rising… Established in 2015 under the Education Act, the Education Authority of Northern Ireland (EANI) is a regional… Enterprise Knowledge Search Microsoft 365 Copilot · Microsoft Copilot · Microsoft Teams AWS Dec 12, 2024 ElysianNxt Financial Services Belgium ElysianNxt needed to replace overnight batch-style risk analysis with a cloud platform that could run large numbers of what-if analyses and regulatory stress tests quickly, while giving customers full lineage and… from 24 hours to less than 1 hour Risk Management Amazon Bedrock · Amazon EKS · Amazon MSK Microsoft Dec 11, 2024 eClinicalWorks Healthcare United States Healthcare technology provider eClinicalWorks sought to improve efficiency and cut time spent for healthcare workers who had to go through thousands of faxes each year to match the faxed data with current patient files. So far, 427 practices have implemented this solution and scanned nearly 2.2 million faxes, saving up to one… Document Processing Azure AI Document Intelligence · Azure AI Services Microsoft Dec 11, 2024 Crediclub Financial Services Mexico Crediclub recognized the need to enhance the operational management of its over 150 branches to maintain the consistency and quality of its processes. Crediclub cut monthly costs by 96% Enterprise Knowledge SearchSales Automation Azure AI Services · Azure Cosmos DB · Azure OpenAI Service OpenAI Dec 11, 2024 Rogo Software / SaaS North America By fine-tuning OpenAI’s models and integrating a broad set of financial datasets such as S&P Global, Crunchbase, and FactSet, Rogo delivers real-time financial intelligence to thousands of financial professionals,… Automated diligence : Rogo integrates private data rooms, generates tailored question lists, offers writing… Document ProcessingEnterprise Knowledge Search GPT-4o · OpenAI API · o1 OpenAI Dec 11, 2024 Fanatics Betting and Gaming Media and Entertainment United States Fanatics Betting and Gaming needed to reduce manual finance work so its team could spend less time collecting information and more time on strategy, decision-making, and higher-impact operational planning. saving us around 18 hours of monthly work Document ProcessingIT Operations Automation ChatGPT · VendorID GPT · custom GPTs OpenAI Dec 11, 2024 Zalando Retail Europe & UK Zalando needed to scale its shopping assistant from a few markets to 25 multilingual markets while improving personalization, instruction following, and recommendation quality without sharply increasing cost. 12x traffic growth without spending significantly more Marketing Personalization GPT-4o mini · Zalando Assistant · component-specific evaluations OpenAI Dec 11, 2024 Uber Logistics Global Uber facilitates billions of rides and deliveries for various marketplace participants, such as riders, drivers, Uber Eats customers, merchants, and businesses. AI is crucial to personalizing and optimizing these… Customer Service Automation ChatGPT Enterprise AWS Dec 11, 2024 Goodnotes Software / SaaS Global Founded in 2011, Goodnotes has been a leader in digital note-taking and productivity, now serving over 24 million monthly active users. As a pioneer in digital handwriting, Goodnotes was among the first apps to support… Founded in 2011, Goodnotes has been a leader in digital note-taking and productivity, now serving over 24… Enterprise Knowledge Search Amazon Bedrock · Amazon CloudWatch · Amazon EKS