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Microsoft Dec 3, 2024 London Stock Exchange Group Financial Services United Kingdom London Stock Exchange Group increases productivity with Windows 365 LSEG sees increases in developer productivity with Windows 365 and GitHub Copilot. IT Operations AutomationSecurity and Compliance GitHub Copilot · Windows 365 Microsoft Dec 3, 2024 Emirates Global Aluminium Manufacturing United Arab Emirates In its mission to innovate aluminium to make modern life possible, Emirates Global Aluminium (EGA) needs sustainable, scalable computing infrastructure that its on-premises environment struggled to deliver. 86% cost savings associated with AI image Data Lake / Data Warehouse ModernizationDocument Processing Azure Arc · Azure Databricks · Azure Local Microsoft Dec 3, 2024 VIVID Real Estate and Construction United Kingdom Alex Nagle, Customer Services Director, VIVID Coming out of the pandemic, VIVID knew it needed to upgrade its legacy systems to modern cloud-based solutions. Average speed to answer has been cut from six minutes to 50 seconds. Application RefactoringCustomer Service Automation Azure · Dynamics 365 Customer Service · Microsoft Copilot Studio Microsoft Dec 3, 2024 Localiza Travel and Hospitality Brazil Localiza needed to increase employee productivity and optimize repetitive manual tasks. Denys Damm, End-User Experience Lead in Information Technology, Localiza Localiza&Co is a leader in the… IT Operations Automation Microsoft 365 Copilot · Microsoft Copilot Studio Microsoft Dec 3, 2024 Iceland Software / SaaS United Kingdom "We wanted to capture and consolidate that knowledge." To achieve this, the Iceland team has built an ingenious new tool through which colleagues can interact with business knowledge - an app called Genie which… Enterprise Knowledge Search Azure AI Studio · Azure OpenAI Service · GitHub Copilot Microsoft Dec 3, 2024 ABN AMRO Bank Financial Services Netherlands ABN AMRO Bank had been operating several chatbots but wanted to explore a new platform that would allow them to better implement AI capabilities. 1.5 million voice conversations every year, while the employee agent provides easier access to a wide range of… Customer Service AutomationData Lake / Data Warehouse Modernization Azure AI Search · Azure Communication Services · Microsoft Copilot Studio Microsoft Dec 3, 2024 Harvey Software / SaaS United States In an industry traditionally underserved by digital innovation, the founders at Harvey are delivering professional-class AI to lawyers around the world. In fact, one corporate lawyer said using Harvey saved them 10 hours of work per week. Document ProcessingEnterprise Knowledge Search Azure Kubernetes Service · Azure OpenAI Service Microsoft Dec 3, 2024 Siemens Smart Infrastructure Manufacturing Germany These field service technicians generate more than 1.4 million work-order reports every year for customers. Siemens wanted to harness AI to elevate and standardize report quality to help customers stay informed and… Service technicians from the Siemens Smart Infrastructure Buildings Business Unit generate more than 1.4… Document Processing Dynamics 365 Field Service · Microsoft Copilot for Dynamics 365 Microsoft Dec 3, 2024 Doctolib Healthcare France The team faced the challenge of integrating various data types seamlessly, as the AI needed to process both speech and data from the patients' Electronic Health Records (EHR). Medical consultations are now summarized in 15 seconds, allowing practitioners to spend twice as much time with… Document Processing Azure AI Studio · Azure OpenAI Service Microsoft Dec 3, 2024 WeTransact Software / SaaS Global Most ISVs with a Microsoft-based solution see multiple benefits in doing business on the Microsoft commercial marketplace, which provides the unique capability to sell through more than 140 countries. ISVs may attempt… Most ISVs with a Microsoft-based solution see multiple benefits in doing business on the Microsoft commercial… Sales Automation Azure OpenAI Service Microsoft Dec 3, 2024 SACE Financial Services Italy Done manually, these processes take about half a day. With Copilot, they take an hour. "It was very traditional," says Gianfranco Chimirri, who joined SACE as Chief People Officer in 2023. "The… Customer Service AutomationDocument Processing Microsoft Azure Microsoft Dec 3, 2024 Vodafone Telecommunications United Kingdom Digital transformation is at the heart of Vodafone's strategy to unlock efficiencies and use generative AI to enhance customer experience. 4 hours saved per user, per week Enterprise Knowledge Search Copilot for Microsoft 365 · Microsoft 365 Microsoft Dec 3, 2024 LTIMindtree Commercial and Professional Services India LTIMindtree faced challenges with swift incident responses in the evolving cybersecurity landscape. The ongoing battle against cyber threats diverted time and effort from developing innovative solutions, leading to… Security and Compliance Microsoft Copilot for Security · Microsoft Defender Threat Intelligence · Microsoft Defender XDR Microsoft Dec 3, 2024 Acentra Health Healthcare United States Acentra Health, a US company offering healthcare solutions and services, is embracing generative AI technology and substantially saving time for its specially trained nurses. Acentra Health reduced the time spent on each appeal determination letter by about 50%, saved 11,000 nursing… Data Lake / Data Warehouse ModernizationReal-time Analytics Azure OpenAI Service · Power BI Microsoft Dec 3, 2024 Cathay Pacific Airways Limited Travel and Hospitality Hong Kong SAR Cathay is a premier travel brand offering flights, holidays, shopping, dining, and wellness. As Hong Kong’s flagship carrier, Cathay Pacific operates a diverse fleet from Hong Kong International Airport, connecting Hong… By automating routine tasks, Microsoft 365 Copilot empowers Cathay’s employees to work smarter and free up… Enterprise Knowledge Search Microsoft 365 · Microsoft 365 Copilot Microsoft Dec 3, 2024 Permodalan Nasional Berhad (PNB) Financial Services Malaysia As one of Malaysia's largest fund management companies, PNB wanted to future-proof its business and empower employees to thrive in an AI-driven future. A simple task that could take anywhere from 15 to 30 minutes,” explains Norhanifah. Enterprise Knowledge SearchIT Operations Automation Azure OpenAI Service · Microsoft 365 Copilot Microsoft Dec 3, 2024 Cradle Software / SaaS Malaysia Making sense of the startup scene One of the key challenges of Malaysia's startup ecosystem was fragmented access to essential resources and support, causing inefficiencies that hindered startups' growth and success. Customer Service Automation Azure OpenAI Service Microsoft Dec 3, 2024 British Columbia Investment Management Corporation Financial Services Canada BCI is removing manual tasks through automation and Copilot features that streamline report writing, offering employees more time for strategic and creative tasks. BCI increased productivity by 10%-20% for 84% of Copilot users and increased their job satisfaction by 68%. The… Document ProcessingEnterprise Knowledge Search Azure OpenAI Service · Microsoft 365 · Microsoft 365 Copilot In-house Nov 26, 2024 Telefónica España Telecommunications Spain Transport-network technicians were spending significant time searching lengthy, complex, multilingual manufacturers' manuals and internal documents to resolve incidents, check component characteristics, and find action… RAG (Retrieval-Augmented Generation) · language model (LLM) · technical documentation ChatBot Databricks Nov 26, 2024 Logically Software / SaaS United Kingdom Logically needed to open its intelligence platform to nontechnical users because analyst bottlenecks, Elasticsearch limits, and heavy ETL workloads made large-scale harm detection slow and hard to scale. Forecasting Narrative Risk for Government and Enterprise 10M+ Enterprise Knowledge SearchRisk Management AI Gateway · Agent Bricks · Databricks Data + AI Platform Microsoft Nov 25, 2024 PointClickCare Healthcare Canada However, ongoing staffing and financial stressors on the healthcare system create added challenges. "We hear from customers that healthcare staffing issues can put documentation quality at risk," says Dean Slawson, Vice… PointClickCare had previously migrated 1 million data tables from multiple locations to Microsoft Azure.… Data Lake / Data Warehouse ModernizationDocument Processing Azure AI Search · Azure AI Studio · Azure Databricks AWS Nov 24, 2024 GTxcel Software / SaaS United States In the digital age, it comes as no surprise that printed documents are steadily declining. Once the primary method of consuming content, many of us now favor the convenience of accessing a rich array of media from a… 10 years Document Processing AWS Lambda · Amazon Bedrock · Amazon S3 Bain Archived · Nov 23, 2024 Multiversity S.p.A. Education Italy Multiversity wanted to reinforce its leadership in educational innovation, but it needed to prove that generative AI could answer students accurately and improve staff efficiency before scaling the technology across its… 90% faster completion of administrative tasks Customer Service AutomationEnterprise Knowledge Search AI University Chatbot · Open AI technology · custom tool Bain Nov 22, 2024 Banca Investis Financial Services Italy Banca Investis wanted to modernize its service model with more frequent, higher-quality customer interactions, and it needed an AI system that could personalize investment conversations while giving bankers timely… 500+ pieces of information and research analyzed daily Customer Service AutomationMarketing Personalization NIWA app · chatbot