ServiceNow Sample Archived · Jun 1, 2024 Wipro Wipro was maintaining five separate asset-management systems, which created duplication, manual work, and poor lifecycle visibility across hardware operations. $1M Anticipated annual savings in hardware costs CMDB · Hardware Asset Management · IT Service Management
ServiceNow Sample Archived · May 26, 2024 Tennessee Department of Human Services TDHS needed to modernize how citizens applied for benefits and got support because separate service teams, lost data trails, and manual application checks slowed social-service delivery during emergencies and routine… 3 days to stand up essential worker platform Customer Service Management · Customer portal · Virtual Agent