ServiceNow Sample May 14, 2024 Lion Lion needed to cut costs and improve resilience while replacing fragmented HR and IT support journeys spread across legacy tools, multiple touchpoints and applications, which created workflow friction, weak visibility… 75% faster customer response speed DocuSign · IT Operations Management (ITOM) · NowAssist
ServiceNow Sample May 14, 2024 Lion Lion needed to reduce costs and modernize fragmented HR, IT and risk-support workflows that relied on legacy tools and multiple touchpoints, making routine employee-service tasks slow, complex and harder to manage at… 75% faster customer response speed DocuSign · SAP SuccessFactors · ServiceNow