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Microsoft May 3, 2024 Van Lanschot Kempen Financial Services Netherlands When preserving and creating wealth for our clients, it’s essential to establish a personal connection. That is the only way the client will trust the advisor, and the advisor can understand the client’s needs. “Sitting in meetings and having to take notes and structure action points, tasks, and recaps accounted for… Document ProcessingEnterprise Knowledge Search Copilot for Microsoft 365 · Microsoft Teams Databricks May 3, 2024 AME Digital Financial Services Brazil AME Digital needed stronger fraud prevention on top of rapidly growing customer and transaction volumes because peak demand periods and legacy workflows made anti-fraud operations costly and slow. 3.2x Fraud DetectionRisk Management Databricks Data + AI Platform · Delta Lake · MLflow In-house May 2, 2024 BNP Paribas Financial Services global BNP Paribas trade finance operations, especially documentary credit, rely on large volumes of paper documents and manual data handling, creating slower processing, error risk, and compliance challenges in international… a documentary credit consists of up to 100 pages of printed, signed and stamped documents Document ProcessingRisk Management OCR (optical recognition) · artificial intelligence · machine learning IBM May 2, 2024 Austrian Armed Forces Public Sector Austria The Austrian Armed Forces needed a trustworthy way to query large volumes of open-source and internal documentation because users required fact-based answers with traceable sources, low hallucination risk, and human… Enterprise Knowledge SearchSecurity and Compliance ChatZentDoc · IBM Client Engineering · IBM Watson Explorer Microsoft May 2, 2024 Flagstone Software / SaaS United Kingdom The end-to-end platform as a service offering takes away a lot of the mundane, manual tasks with better support for our .NET applications and databases." Microsoft is an innovation partner Innovation success is at the… "My end vision with this is for us to serve 100 times more clients with two times more staff because they are… Customer Service Automation Azure AI Studio · Azure OpenAI Service · GitHub Copilot Microsoft May 2, 2024 KPN Telecommunications Netherlands “From the moment we embarked on this technology, we knew that we needed to treat it like a big experimenting exercise. We said to ourselves: let’s try it, experiment it and see where it takes us.” Founded nearly 150 years ago, the company currently employs just under 10,000 people. Enterprise Knowledge Search Azure AI Studio · Azure Cosmos DB · Microsoft Azure Microsoft May 1, 2024 Mitsubishi Tanabe Pharma Healthcare Japan Enhancing cloud security is a key challenge for data utilization to achieve “VISION 30” System overview diagram Azure OpenAI improves operations, saves 550 hours of work a year, and improves security… Security and Compliance Azure AI Studio · Azure OpenAI Service · Microsoft Azure Microsoft Apr 29, 2024 Enerjisa Üretim Energy Turkiye Enerjisa Üretim's ethos of sustainability extends to its people. The company takes concrete steps to empower its employees and to unleash their potential. Now, we are progressing to the target of spending 60% less time with only one person to do this. Document ProcessingIT Operations Automation Microsoft Copilot IBM Apr 26, 2024 City of Helsinki Public Sector Finland The City of Helsinki needed to improve multilingual customer-care chatbots so foreign-language questions could be understood more accurately without lowering the quality or safety of responses provided to residents. 38,000 employees Customer Service Automation IBM watsonx.ai Microsoft Apr 26, 2024 First National Bank Financial Services South Africa In the training, bankers learned that when they receive an email from a customer explaining a problem or asking a complex series of questions, they can open the Copilot for Sales pane in Outlook and select a response… First National Bank (FNB) is a division of FirstRand Bank Limited, the largest listed financial institution by… Sales Automation Dynamics 365 Customer Service · Dynamics 365 Sales · Microsoft Copilot for Sales Microsoft Apr 26, 2024 MultiChoice Media and Entertainment South Africa Like many, MultiChoice’s IT Project Management Office (PMO) struggled with managing a day-long chain of back-to-back meetings and minutes. Embracing Microsoft Copilot, MultiChoice’s IT PMO automated meeting minutes,… "Previously, we aimed for minutes to be sent out within 24 hours of a meeting. Document ProcessingIT Operations Automation Microsoft Copilot · Microsoft Teams IBM Apr 25, 2024 Sutherland Global Services Commercial and Professional Services United States Sutherland needed to move beyond a manual, hard-to-scale threat-detection process so it could protect sensitive customer data and critical business functions more quickly, consistently and cost-effectively across a… 200+ alert automations Security and Compliance IBM Security QRadar SIEM · IBM Security QRadar Suite IBM Apr 25, 2024 Silver Egg Technology Software / SaaS Japan Silver Egg Technology needed to hire qualified candidates faster, but limited HR capacity and slow resume screening risked losing strong applicants and reducing hiring quality. <1 week IBM watsonx.ai Microsoft Apr 25, 2024 University of South Florida Education United States The University of South Florida (USF), known for fostering innovation and student success, recognized the potential of AI to transform its academic and operational efficiency but faced challenges in its adoption across… The implementation of Copilot for Microsoft 365 marked a significant leap in realizing this vision. Enterprise Knowledge Search Azure · Azure AI Studio · Copilot for Microsoft 365 MongoDB Archived · Apr 24, 2024 Eni Energy Italy Eni needed to make multilingual subsurface documents and extracted scientific data usable across geoscience teams, but its relational platform struggled with hundreds of thousands of documents, terabytes of unstructured… more than 30,000 employees across 69 countries Document ProcessingEnterprise Knowledge Search MongoDB Atlas · MongoDB Atlas Charts · MongoDB Atlas Search Microsoft Apr 24, 2024 AXA GIE Financial Services France Counting 93 million clients globally and operating in over 51 countries, AXA is one of the world's leading insurance and asset management groups. The company joined the surge of generative AI, providing its 140,000… Counting 93 million clients globally and operating in over 51 countries, AXA is one of the world's leading… Enterprise Knowledge Search Azure · Azure AI Studio · Azure OpenAI Service Microsoft Apr 24, 2024 EY Commercial and Professional Services Global At Ernst & Young Global Limited (EY), building a better working world is the “North Star” for nearly 400,000 employees at 700 offices in 150 countries. Through four integrated service lines—assurance, consulting,… Sales Automation Dynamics 365 Sales · Power Platform OpenAI Apr 24, 2024 Moderna Healthcare Global Moderna needed to accelerate research, legal, manufacturing, commercial, and clinical workflows so a relatively lean team could bring many new therapies to market without scaling headcount in a traditional biopharma way. 40% of weekly active users created GPTs Document ProcessingEnterprise Knowledge Search ChatGPT Enterprise · Contract Companion GPT · Dose ID Microsoft Apr 23, 2024 Pacífico Seguros Financial Services Peru The unstoppable growth of the cybercrime economy, coupled with the speed, scope, and sophistication of attacks, has created a challenge for security practitioners. This asymmetrical disadvantage is worsened by a… Pacífico Seguros is one of Peru’s leading insurance companies and part of the Credicorp group, one of the… Security and Compliance Microsoft Copilot Microsoft Apr 23, 2024 Scottish Water Energy United Kingdom And now that generative AI has reached a high level of maturity, we decided to make it available to a wider spectrum of our employees as well.” As part of an early access program, Scottish Water implemented Copilot for… And now that generative AI has reached a high level of maturity, we decided to make it available to a wider… Enterprise Knowledge SearchIT Operations Automation Microsoft Copilot for Microsoft 365 · Microsoft Teams EY Archived · Apr 22, 2024 Microsoft Software / SaaS global Microsoft wanted to modernize corporate spend-risk monitoring because existing compliance testing was siloed across organizations, relied on random sampling and periodic reviews, and made it hard to spot anomalies… data selection population of 600 anomalous transactions Risk Management EY Controls · EY Virtual · Microsoft Azure Data Factory EY Archived · Apr 22, 2024 Royal Caribbean Travel and Hospitality global Royal Caribbean's guest journey was still largely analog - limited web visibility, a minimal app, printed daily newsletters and manual event signups - even as customers expected seamless digital experiences across a… across a fleet of 40 ships Customer Service AutomationMarketing Personalization beacon technology · facial recognition · machine learning In-house Apr 22, 2024 MAPFRE Insurance Financial Services United States MAPFRE Insurance needed a better way to detect fraudulent claims, especially in home insurance, while overcoming the scarcity and imbalance of historical fraud examples and avoiding exposure of sensitive personal data. Fraud Detection Conditional Tabular Generative Adversarial Networks (CTGAN) IBM Apr 22, 2024 Knowledge Orchestrator Software / SaaS Australia Knowledge Orchestrator was created to prevent catastrophic corporate knowledge loss and make tacit technical and commercial know-how usable for pricing, investment and day-to-day decision-making. 0.9 articles written per employee per day Enterprise Knowledge Search IBM Cloud · IBM watsonx.ai