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OpenAI Jan 4, 2024 Typeform Software / SaaS Spain Typeform wanted to move beyond static forms and make customer data collection feel conversational while still handling routing, computation, multilingual interactions, and downstream analysis at scale. ten times easier to make delightful and extremely powerful form experiences Document ProcessingEnterprise Knowledge Search DataPilot · Formless · GPT-3.5 Turbo OpenAI Jan 4, 2024 Government of Iceland Public Sector Europe "Now we can just jump directly to the general capabilities of the large models," Þorsteinsson says, "and enable things with our language that used to require a lot of manual labor, data preparation and resource… "The partnership was envisioned not only as a way to boost GPT-4’s ability to service a new corner of the… Customer Service AutomationDocument Processing Embla · GPT-3 · GPT-3.5 OpenAI Jan 4, 2024 Ironclad Software / SaaS United States Ironclad needed to automate contract review without sacrificing control, precision, or privacy because legal teams were spending too much time on manual redlining and policy checks. An initial pass at contract redlining usually takes about 40 minutes Document Processing AI Assist™ · AI Playbooks · GPT-4 OpenAI Jan 4, 2024 Summer Health Healthcare North America Traditionally, medical visit notes are a common source of frustration for both doctors and parents. Pediatricians need to painstakingly translate their detailed observations from medical shorthand into a complete… Pediatrician efficiency: Doctors have reported a significant reduction in the time taken for note-taking and… Document Processing GPT-4 OpenAI Jan 4, 2024 Waymark Software / SaaS United States Waymark needed a better way to help customers write effective video scripts because many users struggled with what to say, existing rules-based templates were too generic, and manual editing created friction that hurt… two out of three people still struggled with what to say in those videos Marketing PersonalizationSales Automation GPT-3 OpenAI Jan 4, 2024 Be My Eyes Software / SaaS Denmark Be My Eyes needed a richer form of visual assistance for blind and low-vision users because basic image recognition could label objects but could not hold a conversation or reason about what information mattered in… over 250 million people who are blind or have low vision GPT-4 · Virtual Volunteer AWS Jan 2, 2024 Humanising Autonomy Software / SaaS United Kingdom The company’s goal is to make automation human centric by teaching machines to better understand people and using this layer of human context to help companies develop next-generation products and services, create safer… Using AWS, it takes just 30 minutes. Risk Management Amazon API Gateway · Amazon CloudWatch · Amazon EC2 AWS Jan 1, 2024 Unitary Software / SaaS United Kingdom Founded in 2019, Unitary specializes in multimodal ML models for identifying harmful text, images, and videos amid seas of digital content. "Even running at peak traffic, using over 1,000 nodes to process more than 20 million videos daily, our entire… Security and Compliance Amazon EC2 · Amazon EKS · Amazon SNS AWS Jan 1, 2024 iFood Retail Brazil iFood needed AI infrastructure that could personalize the ordering experience for tens of millions of monthly orders, improve fraud prevention, and standardize model implementation work for internal developers at… 0.5% of the Brazilian Gross Domestic Product (GDP) in 2022 Fraud DetectionMarketing Personalization Amazon Bedrock · Amazon SageMaker AWS Jan 1, 2024 Ferrari Automotive Italy Ferrari remains committed to furthering its technology road map with generative AI , seeing it as an opportunity to improve the vehicle and customer journeys. The company is also exploring cloud services that will help it meet its carbon neutrality commitment by 2030. IT Operations AutomationMarketing Personalization AWS Fargate · Amazon Bedrock · Amazon Personalize AWS Jan 1, 2024 Thematic Software / SaaS New Zealand Thematic needed to turn large volumes of unstructured customer feedback from multiple channels into accurate, reliable intelligence that could explain customer-experience metrics such as Net Promoter Score and help… test more than 10 LLMs Real-time Analytics Amazon Bedrock AWS Jan 1, 2024 Clariant Manufacturing Switzerland An innovator and long-time Amazon Web Services (AWS) customer, its early adoption of Amazon Bedrock is helping the company drive research and development (R&D), increase efficiency, and deliver new solutions to clients… Enterprise Knowledge Search Amazon Bedrock AWS Jan 1, 2024 A-Alpha Bio Healthcare United States Working alongside AWS, the company identified an opportunity to enhance this experiment by using BioNeMo. This dramatically improved candidate quality, thus progressing promising drug candidates more efficiently through… 10x Amazon EC2 Capacity Blocks for ML · Amazon EC2 P5 Instances AWS Jan 1, 2024 TP ICAP Financial Services London When Parameta attended an AWS workshop, it learned how different companies accelerate manual processes and boost productivity by using Amazon Bedrock , which facilitates the way that organizations build and scale… Parameta can then review and confirm the AI-generated assessment. “The compliance team loves the tool’s… Document ProcessingIT Operations Automation Amazon Bedrock AWS Jan 1, 2024 bunq Financial Services Netherlands bunq was founded in 2012 to bring diversity of product, people, and business models to the traditional banking sector. Just over a decade after its launch, the neobank with a €1.65 billion valuation operates a banking… 1.65 billion Customer Service AutomationDocument Processing AWS CloudHSM · AWS Key Management Service · AWS Security Hub AWS Jan 1, 2024 Infosys Commercial and Professional Services India According to the Glauco Volpe, head of cloud services and infrastructure at Infosys, one of the project's goals is the smart use of the knowledge produced and stored within the company. Customer Service Automation AWS Lambda · Amazon API Gateway · Amazon Bedrock AWS Jan 1, 2024 BMW Group Automotive Germany One of the best-known names in the automotive industry, BMW Group has been providing premium driving experiences to millions of customers since 1916. IT Operations Automation Amazon Bedrock AWS Jan 1, 2024 Amazon Pharmacy Healthcare United States “Our goal is to help more people access the medications that support longer, healthier lives.” Since its launch, Amazon Pharmacy developed AI and ML solutions on AWS, beginning with demand forecasting to improve… Founded in 2020, Amazon Pharmacy is a full-service digital pharmacy on Amazon.com that is available in all 50… Customer Service Automation Amazon Bedrock · Amazon SageMaker · Amazon SageMaker JumpStart AWS Jan 1, 2024 Ticketek Media and Entertainment Australia Ticketek has been operating for 40 years, selling 30 million tickets annually. In 2020, Ticketek worked with Snowflake , an AWS Partner , to build a new data warehouse in the cloud for centralized access to customer… 250% conversion rate uplift Marketing Personalization Amazon Personalize · Amazon S3 AWS Jan 1, 2024 Formula 1 Media and Entertainment Global Formula 1 (F1), a global sports and entertainment spectacle, offers modern apps, games, and experiences to directly engage with its fans. But these products operated in silos with little near real-time (NRT)… 1 billion Marketing Personalization Amazon SageMaker AWS Jan 1, 2024 Accenture Brazil Commercial and Professional Services Global Call center management wanted to scale services to not only align with the company’s growth, but to expand its services to clients who wanted to outsource their service desk operations with Accenture. However, Accenture… 25,000 calls per month in three languages Customer Service AutomationSecurity and Compliance Amazon Bedrock · Amazon Polly · Amazon SageMaker AWS Jan 1, 2024 GovTech Public Sector Singapore From streamlining administrative processes and reducing wait times to personalizing interactions, generative artificial intelligence (generative AI) has the potential to transform public service delivery with tailored,… 1 million Amazon Bedrock · Amazon SageMaker · Amazon SageMaker Canvas AWS Jan 1, 2024 Healthify Healthcare India Healthify needed a better way to support multilingual coaching analytics, generative AI assistance, and operational analytics for a health and wellness platform because legacy AI and analytics workflows were too slow… 30% reduction in query response times Customer Service AutomationDocument Processing AWS Database Migration Service · AWS Enterprise On-Ramp · Amazon Bedrock AWS Jan 1, 2024 Observe.AI Software / SaaS United States Our ML engineers and scientists faced challenges in accurately predicting this capability when transitioning models from research to production." The company sought to deploy a larger ML model in production for enhanced… 10x Customer Service Automation Amazon SNS · Amazon SQS · Amazon SageMaker