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Showing 1,153–1,176 of 2,640 use cases

Confluent Archived · Jul 22, 2025 Flix Travel and Hospitality global Flix needed to stop spending engineering time on self-hosted Kafka so it could move travel data in real time, reduce latency into analytical stores, and accelerate product delivery for booking, fraud, and arrival use… 0.9 million rides per day Fraud DetectionReal-time Analytics Amazon S3 · Cluster Linking · Confluent Cloud Capgemini Jul 21, 2025 Navantia Manufacturing Spain Navantia wanted to modernize knowledge work across the organization by adopting generative AI in a controlled way that improved productivity, collaboration, and day-to-day information handling. 91.7% of allocated licenses activated Enterprise Knowledge Search Microsoft 365 Copilot · SAP · SharePoint Salesforce Jul 21, 2025 Panasonic Manufacturing Asia Pacific Panasonic wanted to get closer to end customers, but service, commerce, logistics, and enterprise data lived across disconnected systems, limiting personalized support and making it hard to layer AI into customer… 27 manufacturing sites Customer Service Automation Agentforce · Data Cloud · Einstein for Service Snowflake Archived · Jul 18, 2025 Jet2 Travel and Hospitality Yorkshire, England analyze thousands of long customer-service calls at reasonable cost so the business could understand intent, sentiment, and service pain points at scale. 2,000 Calls analyzed daily for customer intent Customer Service Automation Cortex AI · Snowflake Databricks Jul 18, 2025 Lumen Technologies Telecommunications United States Lumen needed to join diagnostic, performance, and ticketing data because siloed systems and outdated logic were slowing issue resolution and technician onboarding for enterprise customers. Customer Service AutomationIT Operations Automation Agent Bricks AI Playground · Azure Databricks Data + AI Platform · Databricks Apps IBM Jul 17, 2025 Assisto Technologies Software / SaaS India Assisto needed to analyze high volumes of multilingual, code-mixed customer calls in real time so enterprises could extract sentiment, emotion, and actionable insights without relying on slow manual transcription and… 15%–20% improvement in customer retention and engagement Customer Service Automation IBM Cognos Analytics · IBM Granite · IBM watsonx.ai Snowflake Archived · Jul 17, 2025 CityFibre Telecommunications London, United Kingdom create a single, event-based data ecosystem that could bridge lines of business, integrate core SaaS systems, and support operational reporting plus ML at CityFibre’s pace of growth. eight lines of business with access in 18 months Data Lake / Data Warehouse Modernization SageMaker · Snowflake · Snowpark Databricks Jul 17, 2025 adidas Consumer Goods Global adidas needed a more scalable review-analysis stack because its legacy chatbot was not built for GenAI or RAG, response times were high, and nontechnical users could not easily explore customer sentiment. 30–40% efficiency gains Enterprise Knowledge SearchMarketing Personalization Claude Haiku · Databricks AI Search · Databricks BGE Large MongoDB Archived · Jul 16, 2025 CentralReach Healthcare global CentralReach needed a flexible clinical data platform that could unify billions of heterogeneous records, reduce administrative burden on autism-care teams, and support natural-language retrieval over patient… CentralReach processes approximately 62 million service appointments per year. Enterprise Knowledge Search LlamaIndex · MongoDB Atlas · MongoDB Atlas Vector Search Snowflake Archived · Jul 16, 2025 Expand Energy Energy Oklahoma City, Oklahoma replace siloed warehouse, Hadoop, and SAP systems that could not combine financial, IoT, and OT data fast enough for self-service analytics, drilling decisions, forecasting, and M&A integration. 1,000+ Minimum estimated hours of labor saved annually Data Lake / Data Warehouse ModernizationPredictive Maintenance Cortex Analyst · Snowflake · Snowpark IBM Jul 15, 2025 IBM CIO Organization Software / SaaS Global IBM's CIO Organization needed to replace a patchwork of third-party monitoring tools with a unified way to observe a vast global network, cut operating cost, and manage performance across thousands of devices and… 12,472 wireless access points IT Operations AutomationReal-time Analytics IBM SevOne Cohere Jul 15, 2025 Draftwise Software / SaaS United States Draftwise needed to help lawyers draft and negotiate contracts faster by grounding answers and clause suggestions in clients' contracts, communications, and related documents, while still meeting the legal market's… 30% improvement in search result quality Document ProcessingEnterprise Knowledge Search Cohere Command · Cohere Embed · Cohere Rerank Philips Jul 11, 2025 Hospices Civils de Lyon (HCL) Healthcare France The radiology team wanted to automate time-consuming image analysis tasks so radiologists could spend less time drawing contours and more time with patients, while also using image classification to narrow CT scan… Reducing the margin could reduce the X-ray dose on average by 20 per cent. Advanced Visualization Workspace · CT Liver Analysis · CT Pulmo Auto Results Bain Archived · Jul 10, 2025 Bradesco Financial Services Brazil Bradesco wanted to move beyond an early AI assistant and scale generative AI across the bank, but it needed a shared technical foundation, trained teams, and production use cases that could improve both employee and… 12 weeks to integrate generative AI into the branch manager chatbot Customer Service Automation Smart payments · WhatsApp · call center chatbot In-house Est. · Jul 10, 2025 Barclays Financial Services Global Barclays wanted to improve customer experience, give colleagues faster access to relevant information, streamline internal workflows, accelerate software delivery, and scale AI safely within a regulated banking… 50,000 colleagues will be enabled with Microsoft Copilot, with this set to double in early 2026. Customer Service AutomationIT Operations Automation BarxBot · GenAI colleague assistant · GitLab Duo Databricks Jul 10, 2025 SRF Media and Entertainment Switzerland SRF needed a better way to support audience intelligence, recommendation, and editorial analytics for public media because digital consumption was rising fast while siloed metrics and custom KPI pipelines kept editorial… 1.3M of data ingested and processed each day Marketing PersonalizationReal-time Analytics Databricks Data + AI Platform · Delta Lake · Genie Google Cloud Archived · Jul 10, 2025 Toolstation Retail UK Toolstation, one of Britain's fastest-growing tool suppliers, needed customers to be able to find products easily on its site. Migrating its search experience to AI Commerce Search on Gemini for customer experience,… 5.5% increase in overall search-based revenue Enterprise Knowledge Search Agent Search on Gemini platform · Gemini platform In-house Jul 9, 2025 Sanofi Healthcare global Sanofi needed to speed and improve early biologics and mRNA vaccine discovery, where scientists must search enormous candidate spaces, design complex multi-target molecules, improve oral biologic stability, and predict… the number of biologics and vaccines using AI in their development at Sanofi has nearly doubled since 2019 CodonBERT · RiboNN · mRNA-LM Huawei Cloud Archived · Jul 8, 2025 Meitu Software / SaaS China Meitu needed to scale AIGC image and video products for both consumer and productivity use cases while controlling GPU cost, accelerating model iteration, and keeping global data movement and user experience reliable. data-transfer efficiency improved by 50% Marketing Personalization AI Product Images · Ascend Cloud Service · Cloud Connect IBM Jul 8, 2025 UFC Media and Entertainment United States UFC needed to scale fight insight generation across more than 40 live events a year without depending solely on manual research and domain experts to analyze fast-changing performance data. 3x estimated increase in insight volume Real-time Analytics IBM Granite · IBM watsonx Orchestrate · IBM watsonx.ai IBM Jul 8, 2025 Smart Light Software / SaaS Japan Smart Light needed a practical way to combine voice interfaces, generative AI and heterogeneous facilities-control protocols, but existing smart-speaker dialogue flows and control integrations were too rigid for real… 50% improved efficiency IT Operations Automation IBM Cloud Code Engine · IBM watsonx.ai · MQTT Salesforce Jul 8, 2025 VEV Romerike Telecommunications Norway VEV Romerike lacked integrated service, sales, marketing, and data workflows, so support cases moved slowly, chatbot automation underperformed, and the small team had little visibility into customer behavior or growth… Less than 30 employees Customer Service AutomationMarketing Personalization Agentforce · Data Cloud · Marketing Cloud Baidu AI Cloud Jul 7, 2025 Yum China Retail China Yum China had reached the limits of small-model online customer service and needed more flexible dialogue handling for delivery-status, ordering and other high-volume restaurant-service scenarios. Customer self-service resolution rose to 90%. Customer Service Automation Baidu AI Cloud Keyue · Intelligent Customer Service · Intent Recognition Baidu AI Cloud Jul 7, 2025 Deppon Express Logistics China As order volume and service complexity grew, Deppon Express needed to lower communication cost, improve response speed, and deliver consistent service across many digital channels without overloading human agents. The platform connects more than 10 service entrances. Customer Service Automation Baidu Intelligent Customer Service · Baidu Keyue · Logistics Knowledge Base