Browse

All customer use cases

Newest first. Need something specific? Search and filter →

Showing 1,873–1,896 of 2,640 use cases

Microsoft Aug 15, 2024 DLG (German Agricultural Society) Commercial and Professional Services Germany DLG needed a way to turn live trade-fair presentations into written, barrier-free, multilingual content so international attendees and people with hearing impairments could follow sessions without relying on traditional… more than 100 languages Microsoft Azure · transcribbyAI Microsoft Aug 15, 2024 Virgin Money Financial Services United Kingdom Adam Paice, Head of Digital Proposition at Virgin Money, explains, "A mobile app in which you can move money in a couple of taps can actually be quite daunting for some people. Customers need to receive the help and… "All our existing FAQs are stored in our Microsoft Dynamics 365 Knowledge Base. It makes sense to use Microsoft… Customer Service AutomationData Lake / Data Warehouse Modernization Copilot Studio · Dynamics 365 Customer Service · Power BI OpenAI Aug 15, 2024 Indeed Software / SaaS Global Indeed wanted job recommendations to explain why a role fits a candidate instead of only matching on structured attributes, but needed to do it efficiently at massive messaging scale. 13% uplift in downstream success Marketing Personalization GPT-4 · OpenAI GPT models · dedicated instances Databricks Aug 15, 2024 Accolade Healthcare United States Challenged with fragmented data, Accolade partnered with Databricks to consolidate their data into a unified lakehouse architecture, which allowed the business to leverage large language models (LLMs) using retrieval… Customer Service AutomationMarketing Personalization Agent Bricks Databricks Aug 15, 2024 Allianz Direct Financial Services Germany Allianz Direct wanted to use generative AI to remove mundane contact-center tasks while keeping customer-service answers trustworthy, compliant and built on the same governed data platform the company already used. 10 to 15% uplift in accuracy Customer Service AutomationEnterprise Knowledge Search Agent Bricks Custom Agents · Databricks Data + AI Platform · Databricks Notebook MongoDB Archived · Aug 14, 2024 Hankyoreh Media and Entertainment South Korea Hankyoreh website THE CHALLENGE Relational database bottlenecks Faced with new challenges and opportunities presented by digitalization, Hankyoreh made various efforts to adapt to the evolving media landscape. With an easy setup and a few clicks, MongoDB Atlas was deployed in a high availability (HA) three-node cluster… Marketing Personalization MongoDB Atlas · MongoDB Atlas Search Microsoft Aug 14, 2024 NFL Players Association Nonprofit United States The National Football League Players Association (NFLPA), which represents and protects professional football players, is creating ways to keep players safe during the offseason. Reducing time spent studying plays by up to 73% with Azure AI Services Risk Management Azure · Azure AI Services · Microsoft Teams Microsoft Aug 14, 2024 Georgia Tech Education United States Dr. Omar Asensio, an Associate Professor at Georgia Tech and Visiting Fellow at Harvard Business School, leverages Microsoft's Azure OpenAI Service to enhance the electric vehicle (EV) charging infrastructure. By… A decade ago, electric vehicle sales barely accounted for 1% of the total new vehicles sold. Fast forward to… Document ProcessingReal-time Analytics Azure OpenAI Service In-house Aug 13, 2024 NatWest Group Financial Services United Kingdom NatWest Group wanted colleagues to get faster, more efficient support for workplace and HR queries while reducing the load on human support teams for routine questions. Enterprise Knowledge Search Ask Archie MongoDB Archived · Aug 13, 2024 Cisco Software / SaaS Global Cisco seeks to balance innovation with security as it rolls out hundreds of gen AI applications. LG U+ Read about how LG U+ improves efficiency by 30% with MongoDB-powered AI tool DevRev Learn how IT company… Enterprise Knowledge Search MongoDB Atlas · MongoDB Atlas Vector Search Microsoft Aug 13, 2024 Oncoclinicas Healthcare Brazil With the support of Dataside, a Microsoft partner, the nation's largest Oncology group was able to transform its entire data ecosystem with a web portal and mobile application that performs all image processing and… Oncoclínicas is the largest Oncology group in Latin America, with 129 care units in 13 Brazilian states and the… Document Processing Azure AI Services · Azure Cosmos DB · Azure Functions Oracle Archived · Aug 13, 2024 Unimed Grande Florianopolis Healthcare Brazil Unimed Grande Florianopolis needed to replace fragmented spreadsheets and departmental systems so it could standardize healthcare data, run predictive analysis, monitor operations in real time, and reduce fraud and… Client base exceeding 200,000 Fraud DetectionReal-time Analytics Oracle Analytics Cloud MongoDB Archived · Aug 12, 2024 Bpifrance Financial Services France Bpifrance needed to modernize legacy batch core-banking and information systems so chatbot answers, risk calculations, audits, and cross-business research could happen in real time. Bpifrance's MongoDB platform had 4 applications before 2021. Real-time Analytics Confluent · MongoDB Atlas · MongoDB Atlas Data Federation Databricks Aug 12, 2024 Heathrow Airport Travel and Hospitality United Kingdom Unfortunately, legacy data tools scattered and siloed the data, slowing processing and productivity, increasing costs, and compromising accuracy. 50% Fewer labor costs with automation and centralized simplicity Data Lake / Data Warehouse ModernizationReal-time Analytics Delta Sharing · Unity Catalog Snowflake Archived · Aug 10, 2024 Allergan Aesthetics Healthcare Irvine, CA Fragmented customer data across brands, apps, and marketing systems prevented Allergan from building a unified direct-to-consumer relationship or personalizing its Allē loyalty journey effectively. $1 billion in direct-to-consumer sales Marketing Personalization Segment · Snowflake · Twilio Programmable Messaging Snowflake Archived · Aug 9, 2024 Skai Software / SaaS Tel Aviv, Israel categorize large volumes of ecommerce products accurately across retailer taxonomies without waiting on scarce data-science capacity or month-long delivery cycles. 100k Products categorized in just 30 days Marketing Personalization Cortex AI · Snowflake · Snowpark AWS Aug 9, 2024 Cisco Telecommunications Global To keep up with fast-paced advancements in the technology industry, hardware and software company Cisco uses Amazon Web Services (AWS) to power its innovation. Amazon Bedrock · Amazon Elastic Kubernetes Service · Amazon SageMaker AWS Aug 8, 2024 Capital One Financial Services United States Capital One needed early detection of volume anomalies in critical digital transactions such as mobile-app login flows, but as the anomaly-detection model was expanded to cover more transactions, the team faced growing… "Lambda’s limit at the moment is 15 minutes" IT Operations AutomationRisk Management AWS Lambda · Amazon Web Services (AWS) Microsoft Aug 8, 2024 Chinese Testing International Company Limited Education China CTI needed a scalable way to assess pronunciation and support Chinese language learners worldwide without relying only on human evaluators and inconsistent feedback loops. 1,330 test centers across 162 countries Azure AI Speech · Learn Pronunciation to HSK Microsoft Aug 8, 2024 Softchoice Commercial and Professional Services United States As generative AI-powered tools have burst onto the scene, Softchoice wanted to jump-start its own AI journey to boost productivity and streamline employees' daily workflows, with the goal of empowering Softchoice… Marketing PersonalizationSales Automation Microsoft Copilot Studio Microsoft Aug 7, 2024 QNET Consumer Goods Hong Kong SAR The company found that its cloud solutions were at risk of cyberattack, so it sought out improved data security, better identity management, and refined control of role-based permissions. "As early adopters of Microsoft Copilot for Security, we can report up to 40 percent time savings and 60… Security and Compliance Azure OpenAI Aug 7, 2024 Rakuten Retail Asia Pacific As Rakuten seeks to provide ever-increasing value to its customers, it’s hard to overstate the importance of data. This includes the vast amounts of transactional and behavioral data from Rakuten’s ecosystem of… The Rakuten Group has more than 1.8 billion members from around the world interacting with its ecosystem of… Enterprise Knowledge SearchMarketing Personalization ChatGPT Enterprise · GPT-3 · GPT-3.5 Databricks Aug 7, 2024 Altana Logistics Global Altana needed a better way to support generative AI trade classification, legal reasoning, and supply chain knowledge graph enrichment because the company needed to deploy many customer-specific models quickly without… 20x solving global trade challenges across the supply chain Document ProcessingEnterprise Knowledge Search Agent Bricks · Databricks Data + AI Platform · Delta Lake Microsoft Aug 5, 2024 Fractal Commercial and Professional Services India Today's retailers face an ever-growing set of challenges, from rapid employee turnover to meeting high expectations for personalized customer experiences. In a one-year period, the retailer realized an annual financial gain of $25 million across use cases including… Marketing Personalization Azure AI Studio · Azure OpenAI Service