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Showing 289–312 of 2,640 use cases

Google Cloud Modified · Aug 4, 2026 Loopit Media and Entertainment China Loopit needed to remove the programming barrier that kept most users from becoming creators, so it could turn idea descriptions into playable mini apps quickly enough to drive creativity, remixing, and user engagement… Merely two months after its launch, the Loopit app reached more than one million downloads. Gemini 3 Flash · Gemini 3 Pro · Gemini 3.0 Pro Google Cloud Modified · Aug 4, 2026 IMPT Travel and Hospitality Ireland IMPT needed infrastructure that could support millions of hotel listings, thousands of partner integrations, AI-driven operations, and embedded carbon-offset workflows while staying aligned with its sustainability… AI also helps regenerate more than 6,600 partner pages every night in under 60 seconds Customer Service Automation Calendar · Compute Engine · Drive Google Cloud Modified · Aug 4, 2026 Hostinger Software / SaaS Lithuania Hostinger addresses this challenge with its accessible online platform designed to make digital success simple for creators, bloggers, and small business owners alike. 25% reduction in site-builder response times with Gemini Marketing Personalization Gemini 3.0 Flash · Gemini 3.1 · Gemini 3.1 Flash Lite NVIDIA Aug 3, 2026 StudyFetch Education United States StudyFetch needed to keep AI tutoring affordable while scaling live lecture transcription and personalized learning for millions of students, but off-the-shelf cloud transcription created cost and latency ceilings that… 100M+ learning interactions Enterprise Knowledge Search NVIDIA H100 GPUs · NVIDIA L40S GPUs · NVIDIA NIM ServiceNow Modified · Aug 3, 2026 UKG Software / SaaS North America UKG wanted to cut reactive IT work and improve employee support by combining endpoint signals with workflow automation instead of relying on manual routing and incident handling. 70% Fewer unplanned IT incidents IT Operations Automation CMDB · IT Service Management · Predictive Intelligence OpenAI Aug 3, 2026 Circles Software / SaaS Asia-Pacific & Oceania Circles needed to turn rich telco signals such as usage, billing, network activity, and location into real-time support and monetization actions instead of reactive, siloed customer journeys. 22% increase in ARPU in Singapore from AI-driven personalization Customer Service AutomationMarketing Personalization AI Concierge · CareX · Codex Alibaba Cloud Jul 31, 2026 Tastien (塔斯汀) Retail China Tastien had to manage alerts across a 10,000-store restaurant estate whose POS, supply-chain, membership, and online-ordering systems were monitored by disconnected tools. Repeated alert storms, fragmented telemetry,… 10,000+ stores IT Operations Automation Application Real-Time Monitoring Service (ARMS) · Cloud Monitor 2.0 (CMS 2.0) · Log Service SLS OpenAI Jul 31, 2026 BBVA Financial Services Italy and Germany BBVA’s digital banks in Italy and Germany handle nearly 100,000 customer enquiries per month across phone, email, and in-app/web messaging, and agents previously had to search multiple internal documents and product and… around 40,000 messages Customer Service Automation BBVA Assistants · OpenAI's models IBM Jul 31, 2026 Crazylog Software / SaaS France Crazylog needed to help industrial maintenance technicians find trusted technical information quickly during equipment failures, even as documentation volumes, compliance needs, and workforce turnover made field… 10 frontline naval vessels Enterprise Knowledge SearchPredictive Maintenance IBM Cloud · IBM watsonx.ai · IBM watsonx.data ServiceNow Modified · Jul 31, 2026 Wellstar Health System Healthcare Georgia, United States Wellstar clinicians needed help inside the tools they already used, but disconnected service systems forced staff to hunt for answers, slowing care and making growth by merger hard to absorb without new support hires. 11 FTE capacity created through automation Enterprise Knowledge SearchIT Operations Automation IT Service Management · Moveworks · Now Assist for ITSM ServiceNow Modified · Jul 31, 2026 InMorphis Commercial and Professional Services Global InMorphis wanted to scale development, internal support, and sales-response work without depending only on scarce ServiceNow specialists or slowing teams with manual document search, repetitive code tasks, and… 100% IT and HR SLAs met Enterprise Knowledge SearchSales Automation AI Agents · Centralized knowledge base · Microsoft Teams bot OpenAI Jul 31, 2026 Univé Financial Services Europe & UK Univé needed to build organization-wide AI capability across insurance operations so employees could safely redesign their own work instead of waiting for centralized software projects or isolated AI pilots. 85% of licensed users active every week Document ProcessingEnterprise Knowledge Search ChatGPT Enterprise · Custom GPTs · Workspace Agents Google Cloud Archived · Jul 31, 2026 Aible Software / SaaS United States Aible needed to deploy secure enterprise AI agents quickly while keeping customer data inside each enterprise cloud boundary, avoiding idle GPU cost, and proving that large-scale analytics and model orchestration could… 1000x analytics cost efficiency gain Enterprise Knowledge SearchReal-time Analytics BigQuery · Cloud Run · G4 GPUs In-house Jul 30, 2026 Telefónica Telecommunications Spain Traditional inspection, monitoring and protection of critical infrastructure required sending staff into the field, consuming significant time and money, slowing incident detection and increasing operational risk for… 70% or 80% of the total cost of a mission Predictive MaintenanceSecurity and Compliance 5G network · Drone-in-a-Box technology · artificial intelligence ServiceNow Modified · Jul 30, 2026 C Spire Telecommunications North America C Spire support teams were spending too much time manually triaging inbound emails, identifying affected customers and locations, and deciding whether the issue represented an outage. 125% More cases resolved at the first line of Customer Service Automation AI Agents · Knowledge Base · ServiceNow AI Platform ServiceNow Modified · Jul 30, 2026 Palmerston North City Council Public Sector Palmerston North, New Zealand Palmerston North City Council was processing land information memorandum requests through email, internet banking, manual payment confirmation, third-party document assembly, and clunky contact-center tools, which made… 46 of 51 data objects are collected in just 25 seconds Customer Service AutomationDocument Processing Customer Service Management · Government Service Portal · Public Sector Digital Services ServiceNow Modified · Jul 30, 2026 Nexon Asia Pacific Software / SaaS Asia Pacific Nexon was working across fragmented service tools that limited visibility, slowed onboarding and support, and made it harder for agents to deliver proactive customer care. 98% Faster onboarding for new customers Customer Service Automation Customer Service Management · Knowledge Base · Predictive Intelligence ServiceNow Modified · Jul 30, 2026 Siemens Healthineers Healthcare Erlangen, Germany Siemens Healthineers needed one governed platform for employee and supplier services, because fragmented departmental processes and manual support work made it harder to deliver consistent HR experiences, strengthen… 115+ Active HR services available in Enterprise Services portal Enterprise Knowledge SearchIT Operations Automation AI Agents · Employee Center · HR Service Delivery ServiceNow Modified · Jul 30, 2026 ROSSMANN Retail Germany ROSSMANN store managers had to leave the sales floor, call headquarters, and work issues through siloed HR, IT, and store-operations systems, turning each support case into a slow manual handoff. 1,500 person-hours have already been returned to the business Customer Service AutomationIT Operations Automation AI Agents · Retail Operations · knowledge base ServiceNow Modified · Jul 30, 2026 Mindsprint Commercial and Professional Services Global Mindsprint needed to replace ambiguous, manual service-delivery processes across a global technology estate with a single platform that could automate incident handling, improve ticket routing, modernize employee… 22% reduction in the average time to close incidents IT Operations Automation App Engine · IT Operations Management · IT Service Management Professional ServiceNow Modified · Jul 30, 2026 LAB3 Pty Ltd Commercial and Professional Services Melbourne, Australia LAB3 needed to modernize service management so support engineers were not spending a week chasing follow-ups, validating request items manually, and answering routine queries instead of delivering higher-value customer… 100x increase in usage via the service portal Customer Service AutomationEnterprise Knowledge Search AI Search · Agent Workspace · Creator ServiceNow Modified · Jul 30, 2026 ServiceNow Software / SaaS Santa Clara, California ServiceNow wanted to close the gap between consumer-grade self-service and the fragmented enterprise support experience, where customers and employees still had to navigate multiple portals, unclear instructions, and… 2.3 million hours saved in 2025 Customer Service AutomationEnterprise Knowledge Search AI Search · AI agents · Knowledge Management ServiceNow Modified · Jul 30, 2026 Arqiva Telecommunications Winchester, United Kingdom Arqiva needed to replace fragmented customer service and field operations workflows with a single platform that could coordinate customer journeys, schedule the right engineer faster, and give customers and staff one… 130% productivity improvement in Field Service Management Customer Service AutomationIT Operations Automation CMDB · Customer Service Management · Field Service Management ServiceNow Modified · Jul 30, 2026 American Specialty Health Healthcare San Diego, California American Specialty Health wanted to modernize employee IT service and operations so staff spent less time manually fixing internal issues and more time helping the business, but legacy systems and manual processes made… 43% reduction in Level 1 support tickets Enterprise Knowledge SearchIT Operations Automation AI Agents · AI Search · CMDB