Internal Engineering · internal

In-house

152 verified customer use cases (77% with quantified ROI · Avg Value Score 80.3 · 92% with mapped architecture components).

Verified stories
152
Quantified ROI
77%
Avg value score
80.3
Industries served
16
Distinct products
472

Showing 145–152 of 152 use cases

In-house Aug 31, 2023 Cohesity Software / SaaS United States Cohesity needed to improve customer support by reducing customers' time to action and time to resolution while scaling access to its SRE knowledge without requiring a support technician for every issue. reducing overall customer time to resolution by up to 40% Customer Service AutomationEnterprise Knowledge Search Cohesity Turing · Large Language Models (LLMs) · Natural Language Processing (NLP) In-house Aug 22, 2023 Allianz Financial Services global Allianz wanted to reduce customer effort and cycle time in claims handling, improve risk assessment and pricing, and move from reactive claims payment toward more predictive and preventive support for policyholders. We’re currently investigating around 60 use cases globally for Generative AI. Customer Service AutomationRisk Management CE application · Severe Weather SMS tool In-house May 16, 2023 Intesa Sanpaolo Financial Services Italy Intesa Sanpaolo's supervisory strategy team faced information overload from the massive and fast-growing volume of banking supervision publications, best practices, statements, interviews, and studies, making manual… thousands of publications on banking supervision Document Processing Lisa (Linguistic Intelligence for Supervisory Awareness) In-house Feb 23, 2023 Sanofi Healthcare France Sanofi wants to reduce the time, cost, and bias involved in drug discovery, where researchers must evaluate vast numbers of compounds and need richer disease, protein, molecule, clinical, and real-world data to support… In-house Jan 10, 2023 United States Navy Public Sector United States The U.S. Navy needs to process very large volumes of combat-system data quickly enough to improve situational awareness, detect and identify emerging threats, and reduce operator reaction time, including against… Predictive MaintenanceRisk Management Aegis Combat System · Aegis Fire Control system · Naval radars In-house Aug 9, 2022 Singapore General Hospital Healthcare Singapore Singapore General Hospital needed to curb inappropriate antibiotic prescribing and antimicrobial resistance, but its antimicrobial stewardship team could manually audit only a limited subset of prescriptions and could… 11.5% — as compared to the full review process, which identifies 4% of all cases for intervention Risk Management linked data repositories · operational AI model · proprietary electronic medical records (EMR) system In-house Oct 21, 2021 PepsiCo Consumer Goods Global PepsiCo needed to use large, diverse data sets across farming, manufacturing, merchandising, consumer insight, and product development to improve forecasting, product quality, maintenance, sustainability, and speed of… less than 12 months Marketing PersonalizationPredictive Maintenance In-house Capita Commercial and Professional Services Not documented Capita wanted to remove manual administrative burdens, accelerate decision making, and improve auditability and consistency in internal workflows such as training bookings and fire risk assessment review. 40 unique AI use cases IT Operations AutomationRisk Management AI agent · AI for Business Value, Level 4 · Multiverse