Internal Engineering · internal

In-house

152 verified customer use cases (77% with quantified ROI · Avg Value Score 80.3 · 92% with mapped architecture components).

Verified stories
152
Quantified ROI
77%
Avg value score
80.3
Industries served
16
Distinct products
472

Showing 121–144 of 152 use cases

In-house Jun 12, 2024 KION Group Manufacturing EMEA KION's service technicians write maintenance reports for industrial trucks under time pressure, so the reports often contain abbreviations and colloquial wording that make them hard to read, translate, correct, and… annual savings in the 6-digit range Document Processing Dremio · KION Analytics Platform (KAP) · MERLIN In-house Jun 5, 2024 GSK Healthcare Global GSK needs to extract actionable disease insights from rapidly growing genetic, genomic, clinical, and health datasets so it can predict patient risk and treatment response, prioritize experiments, and improve the speed… 15% increasing in the number of therapies that are approved for market UK Biobank · active learning · in-house algorithms In-house May 28, 2024 Airbus Manufacturing Global Airbus needs faster, easier access to complex technical and manufacturing documentation across engineering, manufacturing, after-sales service, and other operations while meeting the aerospace sector's regulatory and… 600 use cases have been identified across Airbus in less than a year Document ProcessingEnterprise Knowledge Search AI assistant for Standard Operating Instructions · base models · chatbot In-house May 22, 2024 Mastercard Financial Services global Fraudsters steal payment card numbers through spyware, malware, card skimming, and other clandestine methods, then post partial card numbers on illegal websites, making it difficult to identify compromised cards quickly… increasing the speed of identifying merchants at-risk from - or compromised by - fraudsters by 300% Fraud Detection Cyber Secure In-house May 22, 2024 Munich Re Financial Services global Munich Re needed a practical way to automate insurance product implementation and underwriting-related product design for insurers whose processes were still manual, disconnected, and constrained by unstructured data,… a global team of more than 30 professionals REALYTIX ZERO · REALYTIX ZERO CoPilot In-house May 22, 2024 Sanofi Healthcare France Drug development is long, resource-intensive, and uncertain, and Sanofi needed a better way to assess safety, efficacy, and competitive differentiation of drug candidates before advancing them into later clinical phases. 90% failure rate of new drug candidates during clinical development Risk Management In-house May 8, 2024 Mapfre Financial Services global Mapfre wanted to improve customer experience and streamline insurance operations such as claims handling, risk assessment, underwriting support, document management, internal knowledge access, and digital content… 75 use cases under study for the application of generative AI Customer Service AutomationDocument Processing ControlExpert · Cyberwrite · Holistic AI In-house May 2, 2024 BNP Paribas Financial Services global BNP Paribas trade finance operations, especially documentary credit, rely on large volumes of paper documents and manual data handling, creating slower processing, error risk, and compliance challenges in international… a documentary credit consists of up to 100 pages of printed, signed and stamped documents Document ProcessingRisk Management OCR (optical recognition) · artificial intelligence · machine learning In-house Apr 22, 2024 MAPFRE Insurance Financial Services United States MAPFRE Insurance needed a better way to detect fraudulent claims, especially in home insurance, while overcoming the scarcity and imbalance of historical fraud examples and avoiding exposure of sensitive personal data. Fraud Detection Conditional Tabular Generative Adversarial Networks (CTGAN) In-house Apr 16, 2024 Caterpillar Manufacturing United States Caterpillar needed to help engineers, developers, and Condition Monitoring Advisors work through large volumes of machine and proprietary data faster so they could detect equipment issues and prepare service… Predictive Maintenance Condition Monitoring · GenAI In-house Apr 9, 2024 ClearBank Financial Services Not documented ClearBank needed to deploy multiple generative AI use cases for banking API workflows in a regulated financial environment while safeguarding security, robustness, transparency, bias control, and regulatory alignment. Customer Service AutomationDocument Processing Large Language Models (LLMs) · evaluation pipeline · model experiment tracking system In-house Mar 29, 2024 Lundbeck Healthcare Denmark Lundbeck needed a faster, more efficient way to identify and qualify drug targets for migraine and other headache disorders because the biology is complex, there are thousands of possible genetic links and pathways to… 54 million electronic medical records Accenture’s large-scale clinical dataset · domain-specific knowledge graph · machine learning models In-house Mar 19, 2024 Nationwide Financial Services United States Nationwide needed to convert thousands of pages of highly technical veterinary information and decades of pet insurance experience into understandable, preventive pet health guidance for everyday pet owners. 40+ years Document Processing Pet HealthZone · generative artificial intelligence (Gen AI) In-house Mar 13, 2024 U.S. Department of Housing and Urban Development (HUD) Public Sector United States HUD needed to keep housing assistance contract monitoring and renewals running despite a rigid mainframe-driven environment and government shutdown constraints, while also addressing procurement and HR bottlenecks… (2) GSA-assisted acquisitions IT Operations Automation LiveObjects · UiPath In-house Mar 5, 2024 ServiceNow Software / SaaS global ServiceNow wanted to turn generative AI into a practical operating capability that could reduce support demand, speed agent work, and help developers complete software tasks more efficiently across internal digital… a 52% acceptance rate for generated code (text-to-code) Customer Service AutomationEnterprise Knowledge Search Now Assist for Customer Service Management (CSM) · Now Assist for IT Service Management (ITSM) · Now Support In-house Feb 23, 2024 Unilever Consumer Goods global Unilever wanted to transform legal service delivery so its global legal team could operate in a more efficient, simplified, digitally enabled way and improve operational effectiveness while supporting the business. Document ProcessingEnterprise Knowledge Search generative AI tools In-house Feb 19, 2024 GEA Manufacturing Global Industrial operators using GEA equipment need to increase output while consuming less energy and generating less waste under changing process conditions, tighter environmental standards, and talent scarcity. GEA also… 50% connection rate of new IIoT-ready installations by the end of the year Enterprise Knowledge SearchPredictive Maintenance CattleEye · GEA BetterBot AI · GEA Cloud In-house Feb 1, 2024 Mastercard Financial Services global Mastercard needed to improve fraud detection for banks and cardholders as fraudsters increasingly exploit technology, while also reducing false positives that incorrectly flag legitimate transactions. 143 billion transactions a year Fraud DetectionRisk Management Decision Intelligence · Decision Intelligence Pro In-house Jan 9, 2024 Walmart Retail Global Walmart wanted to give associates a consumer-grade digital experience and reduce time spent on drafting, summarization, and ideation so employees could focus on higher-value human work across its global business. 11 countries in 2024 Document ProcessingEnterprise Knowledge Search My Assistant In-house Dec 18, 2023 Target Retail United States Target needs to keep products available across stores and digital channels while making shopping more personalized and efficient for guests, especially during high-demand periods such as the holiday season. Marketing PersonalizationSupply Chain Optimization Roundel · Target Circle · Target app In-house Oct 27, 2023 Nationwide Financial Services United States Nationwide Pet needed to turn thousands of pages of highly technical veterinary medical knowledge into clear, consumer-friendly content fast enough to meet demanding project timelines, so pet owners could get useful… 35,000 words of medicalized content Document Processing Generative AI tool · Nationwide Pet HealthZone® In-house Oct 10, 2023 Canadian Joint Warfare Centre (CJWC) Public Sector Canada CJWC wanted to reduce the extensive human effort required for strategic planning, content analysis, and other organizational tasks while preserving the integrity of human decision-making. Document Processing public Generative artificial intelligence (GenAI) In-house Sep 21, 2023 ServiceNow Software / SaaS global ServiceNow wanted to solve complex operational problems across IT, employee, sales, and developer workflows, starting with a need to make its IT service desk more efficient and then reduce manual work, improve… more than 15 Now Assist use cases to production Enterprise Knowledge SearchIT Operations Automation AI Search · AI Search with GenAI · Generative AI Controller In-house Sep 7, 2023 AT&T Telecommunications United States AT&T wanted to put generative AI into everyday employee workflows so software developers, engineers, finance teams, supply chain staff, HR, customer service, and fraud teams could work faster on code, data analysis,… in some cases 2x the speed, 1/2 the cost Enterprise Knowledge SearchIT Operations Automation Ask AT&T · Falcon transformers · Meta LLaMA 2