IBM Sample Nov 6, 2024 Humach Humach wanted to evolve its contact-center offering so digital assistants and human agents could work together more effectively, because rising customer expectations required faster, more contextual resolutions without… 18% increase in overall customer satisfaction Amazon Web Services · Deepgram · IBM watsonx Assistant IBM Sample Nov 6, 2024 ASPHI Onlus ASPHI Onlus needed a better way to make reading materials accessible for people with hearing or cognitive impairments and non-native Italian speakers because conventional text experiences created barriers to learning… 4 weeks IBM Cloud Code Engine · IBM Cloudant · IBM watsonx Assistant 
MongoDB Sample Archived · Nov 6, 2024 Cyntegrity Cyntegrity needed a secure, globally available, cloud database that could combine clinical-trial data from multiple systems of record, preserve longitudinal context, satisfy data residency rules, and surface fraud and… Cyntegrity estimates it needs just one individual to maintain its infrastructure instead of 20 people for an… Microsoft Azure · MongoDB Atlas · MongoDB Time Series Collections 
EY Sample Archived · Nov 4, 2024 Microsoft Microsoft's Corporate, External, and Legal Affairs organization needed to monitor and interpret fast-changing regulations at high quality and speed, but manual legal review took hours per regulation and made it… over 250 potential use cases gathered from CELA EY Global Tax Platform · Microsoft Azure Open AI · Microsoft Semantic Kernel IBM Sample Nov 4, 2024 IBM CIO Organization IBM’s CIO Organization needed to help new and early-tenure professionals manage IBM Z environments more independently because the mainframe skill curve was steep and subject matter experts were spending too much time… 10% faster incident resolution Ansible · IBM watsonx Assistant for Z · Red Hat OpenShift 
Snowflake Sample Archived · Nov 2, 2024 OXIO OXIO needed a scalable way to centralize streaming telecom and application data so it could deliver fresher subscriber analytics, brand intelligence, and churn models without high ingestion latency or custom monitoring… 20% reduction in data ingestion latency vs. previous solution Apache Kafka · BrandIQ · Snowflake 
Oracle Sample Archived · Nov 2, 2024 NHS Shared Business Services NHS Shared Business Services needed to replace hundreds of fragmented finance applications and processes with a secure, standardized platform that could support critical national infrastructure, improve efficiency, and… 7.1 million invoices processed per year Oracle Analytics Cloud · Oracle Autonomous AI Lakehouse · Oracle Enterprise Performance Management 
Microsoft Sample Nov 1, 2024 Madrid Destino / Madrid City Council The City of Madrid recognized the potential of generative AI to connect with visitors in an innovative way. It relied on iUrban‘s expertise and Microsoft Azure OpenAI Service to develop the VisitMadridGPT AI virtual… City of Madrid created VisitMadridGPT with Microsoft Azure OpenAI Service, offering tourists accurate,… Azure OpenAI Service 
AWS Sample Nov 1, 2024 South East Water Drinking water pipe infrastructure for city development is often designed to last about 100 years. But as it ages, the associated challenges increase. 99% positive correlation of transient stress accumulation to leaks and breaks Amazon Athena · Amazon S3 · Amazon SageMaker 
Confluent Sample Archived · Oct 31, 2024 GEP Worldwide GEP needed to replace delayed batch reporting and self-managed Kafka so its supply-chain and procurement platform could deliver real-time insights, connect data across systems, and feed AI services without growing… 1,400% earlier Azure Open AI services · Confluent · pre-built, fully managed connectors 
OpenAI Sample Oct 31, 2024 Grab Grab needed a more accurate and efficient way to map fast-changing Southeast Asian road networks, where manual intervention and conventional mapping coverage were insufficient for local traffic rules and complex… 3.5 billion annual transactions in 2023 GPT-4o · GrabMaps 
In-house Sample Oct 30, 2024 Walmart Holiday shoppers face stress finding relevant gifts, comparing options, checking out quickly, securing delivery slots, and resolving post-purchase issues such as returns. Roughly 12 million additional U.S. households will benefit from expanded delivery coverage this year AI-driven comparison feature · AI-driven geospatial platform · AI-powered exit technology 
Salesforce Sample Oct 30, 2024 Texas Tech University Texas Tech counselors and student-support teams lacked a unified view of academic, financial-aid, and wellness information, while student communications were too generic to consistently support retention and graduation… 40,000+ students enrolled Einstein chatbot · Experience Cloud · Marketing Cloud OpenAI Sample Oct 29, 2024 Rox Revenue teams needed a way to unify fragmented customer data, automate repetitive sales work, and personalize outreach without relying on disconnected tools or generic chat interfaces that did not match seller workflows. 2x increase in sales-accepted pipeline GPT-4o · GPT-4o mini · OpenAI API AWS Sample Oct 29, 2024 Vertex Pharmaceuticals After designing an experiment, they manually trained the base ML model about what they hoped to identify from the images, labeling each area of interest by hand. In the legacy system architecture, all scientists shared… 11x accelerated image segmentation AWS Fargate · AWS Lambda · AWS Step Functions AWS Sample Oct 29, 2024 symplr Ultimately, this is freeing up time to enhance the impact of human-led care. Having worked together since 2021, AWS is more than symplr’s go-to cloud provider—AWS is a strategically… Amazon Bedrock · Amazon Q · Amazon SageMaker IBM Sample Oct 28, 2024 Tutore Tutore needed a way to answer large volumes of repetitive student and parent questions around the clock because fast growth was overwhelming support teams and 24x7 manual coverage would have been too expensive. 90,000+ messages across 40,000 conversations in first nine months Actionbot · IBM watsonx Assistant IBM Sample Oct 28, 2024 IBM Chief Information Officer organization IBM's CIO organization needed to run new AI applications alongside thousands of existing workloads, but its earlier vector-database and model setup relied on costly provisioned GPUs that created resource contention and… nearly 2,000 existing internal workloads IBM Cloud · IBM watsonx.ai · IBM watsonx.data 
Databricks Sample Oct 28, 2024 Abacus Insights Abacus Insights is a healthcare data usability company dedicated to transforming how clients leverage data to drive improved outcomes. The company was founded in 2017 to help healthcare payers deal with “messy”… 23 million health insurance members managed AI Search · Agent Bricks · Databricks Data + AI Platform Databricks Sample Oct 28, 2024 Second Dinner Second Dinner relied on manual, heuristic processes for daily shop personalization, so feature iterations took about a month and recommendations lagged behind fast-changing player interests. 30 to 100 daily card releases Databricks Data + AI Platform · Delta Lake · MLflow AWS Sample Oct 28, 2024 Namirial Namirial wanted to add generative AI to its digital-signing workflows without taking on the complexity of building, training, and maintaining its own AI models, while still preserving GDPR compliance and customer-data… 35 percent productivity boost Amazon Bedrock In-house Sample Oct 25, 2024 EnBW EnBW needed to move beyond reactive, manual analysis of massive wind-turbine telemetry so it could detect faults and anomalies early across a heterogeneous fleet before they caused expensive failures or downtime. 450 wind turbines are monitored with the aid of AI AWS Sample Oct 25, 2024 BPC To support this, we began exploring the implementation of AI features to benefit both our employees and customers.” To improve the customer experience, BPC started to develop an intelligent chatbot that could respond to… Additionally, BPC is already using Amazon Connect , which empowers contact center agents to deliver superior… Amazon Bedrock · Amazon Q · Amazon Q Developer AWS Sample Oct 25, 2024 nnamu Founded in 2022 in Germany, nnamu built a proprietary artificial intelligence (AI) for strategic reasoning based on game theory. The company’s first AI agent is live and can autonomously define negotiation strategies… 30 percent AWS Lambda · Amazon DynamoDB · Amazon Q Business