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Microsoft Oct 23, 2024 Iké Commercial and Professional Services Mexico Iké is an assistance services company that faced the challenge of upgrading its server infrastructure. 99% more mature With the digital transformation underway, Iké obtained quick results. Customer Service AutomationDocument Processing Azure AI Services · Azure Data Lake Storage · Azure Databricks Microsoft Oct 23, 2024 CDW Commercial and Professional Services United States Technology solutions provider CDW Corporation (CDW) is embracing generative AI to power employee productivity and accelerate customers’ AI journeys. As employees experimented with the tool and shared features like meeting summaries, excitement grew, leading to… Enterprise Knowledge Search GitHub Copilot · Microsoft 365 · Microsoft 365 Copilot Microsoft Oct 23, 2024 Virtual Dental Care Healthcare United States VDC, a teledentistry solutions provider in the US state of California, is on a mission to expand dental care access to underserved communities throughout the country. Founded in 2016, VDC is focusing on AI adoption in… Providing preventive care to school children and reducing administrative paperwork by 75% Real-time Analytics Azure Machine Learning · Azure SQL · Azure Virtual Machines Microsoft Oct 22, 2024 Axon Enterprise Public Sector United States Axon Enterprise, Inc. (Axon) provides technology solutions and tools that help protect and empower police officers, and it wanted to reduce the hours police officers spent writing reports each shift. Document ProcessingReal-time Analytics Azure · Azure AI Services · Azure OpenAI Service Microsoft Oct 21, 2024 University of Manchester Education United Kingdom The challenge the University is now stepping up to meet is how to facilitate this "lightbulb moment" for every colleague in every part of the University. "We use Microsoft for the majority of our workloads. We're big users of Azure Microsoft 365 , and SharePoint .… IT Operations AutomationReal-time Analytics Azure OpenAI Service · Microsoft 365 · Microsoft 365 Copilot Microsoft Oct 21, 2024 Zakladni skola As Hlavkova Education Czech Republic Základní škola Aš Hlávkova, a primary school in Czechia, sought to enhance efficiency across teaching and administrative tasks while preparing students for a future filled with technology and AI. With Microsoft 365 Copilot, teachers at the Primary School of Aš Czechia prepare for classes 3x faster Enterprise Knowledge Search Dynamics 365 Commerce · Dynamics 365 Finance · Microsoft 365 Microsoft Oct 21, 2024 Farm Credit Canada Financial Services Canada Farm Credit Canada (FCC), an agricultural and food lending corporation in Canada, sought to boost employee productivity, enhance customer service, and stay at the forefront of technology adoption in the sector. FCC expanded Copilot access from 300 to 1,000 employees in six months and reported time savings for 78% of… Enterprise Knowledge Search Microsoft 365 · Microsoft 365 Copilot · Microsoft Azure AWS Oct 21, 2024 Dovetail Software / SaaS Australia They consistently use our insights to enhance their services, allowing us to stay focused on our core product.” As large language models (LLMs) emerged, Dovetail began improving its products to automate processes to… By deploying a range of Anthropic Claude models, including Claude 3.5 Sonnet on Amazon Bedrock, Dovetail… Enterprise Knowledge Search Amazon Bedrock · Amazon SageMaker · Amazon Transcribe AWS Oct 20, 2024 123RF Media and Entertainment Malaysia Subsequently, 123RF developed machine learning (ML) models using open-source technology to automate image screening, which are hosted on Amazon Elastic Compute Cloud (Amazon EC2). Additionally, it sought to improve the… 10-100x Document ProcessingSecurity and Compliance Amazon Bedrock · Amazon EC2 · Anthropic Claude 3 Microsoft Oct 18, 2024 Orbital Witness Software / SaaS United Kingdom "At the time it was a difficult decision with an uncertain outcome. But, with 70 percent time savings when performing due diligence, our customers want these tools at their… Document ProcessingEnterprise Knowledge Search Azure AI Vision · Azure App Service · Azure OpenAI Service In-house Oct 17, 2024 OMV Energy Austria OMV needs to reduce uncertainty in complex geothermal and carbon capture and storage decisions, while also making large volumes of structured and unstructured subsurface data easier for geoscientists to find, summarize,… Enterprise Knowledge SearchRisk Management AI-driven decision-making tool · OMV Energy Chat Bot · knowledge graphs IBM Oct 17, 2024 rKube Commercial and Professional Services Morocco rKube needed to accelerate Java modernization for customers because manual refactoring of enterprise WebSphere applications was slow, costly, and difficult to validate across outdated codebases and tests. 10 participants Application Refactoring IBM WebSphere Liberty · IBM watsonx Code Assistant IBM Oct 17, 2024 IBM Software / SaaS Global IBM wanted to help developers understand undocumented code, generate documentation faster and reduce the manual effort required to work across large, inherited codebases. 56% average reduction in time spent on code explanation Application Refactoring IBM watsonx Code Assistant Microsoft Oct 17, 2024 Bradesco Financial Services Brazil Phelipi Dal'Olio Santos, Data Manager at Bradesco, highlighted the challenge: "It was very new and challenging. 82% resolution rate in the first level of service. Customer Service AutomationDocument Processing Azure AI Search · Azure AI Services · Azure Databricks Microsoft Oct 17, 2024 Aberdeen City Council Public Sector United Kingdom Facing spiked demand for resident services and limited staff capacity, Aberdeen City Council sought AI solution to automate staff’s most repetitive administrative workload. Aberdeen City Council deployed Microsoft 365 Copilot across 700 staff serving a diverse portfolio of city services. Enterprise Knowledge SearchIT Operations Automation Dynamics 365 Customer Service · Microsoft Copilot for Microsoft 365 Microsoft Oct 17, 2024 H&R Block Commercial and Professional Services United States H&R Block wanted to build its first AI-assisted tax preparation solution for individual filers. Half of 150 million US taxpayers file their own returns. H&R Block, a tax preparation company, focuses on… Application Refactoring Azure App Service · Azure Functions · Azure OpenAI Service IBM Oct 16, 2024 Medtronic Healthcare United States Medtronic, a leading medical device manufacturer, identified an opportunity to optimize their process for identifying critical raw materials within their extensive range of products. Medtronic achieves 90% accuracy Document Processing Microsoft Oct 15, 2024 Capitec Bank Financial Services South Africa The bank's Head of Data Transformation wanted to make things even simpler for employees. By integrating Copilot with Smart Narrative in Power BI, O'Carroll saw an opportunity to automatically generate… Customer Service AutomationIT Operations Automation Azure OpenAI Service · Copilot for Power BI · Microsoft 365 Copilot Microsoft Oct 15, 2024 Schneider Electric Manufacturing France Schneider Electric’s global sales teams must engage with several tedious, manual tasks and toggle between multiple screens and apps if they want good data quality in their Salesforce CRM, taking time away from core… Schneider Electric was named the world's most sustainable company in 2024 by magazine in recognition not only… Sales Automation Microsoft Copilot for Sales · Microsoft Teams · Outlook IBM Oct 14, 2024 NatWest Group Financial Services United Kingdom NatWest wanted to evolve its long-running digital assistant beyond basic FAQ handling so customers could receive more nuanced, personalized banking answers through digital channels without sacrificing trust, accuracy,… 94% of customers use digital banking Customer Service Automation IBM Cloud · IBM watsonx Assistant Microsoft Oct 14, 2024 Qatar Charity Nonprofit Qatar Qatar Charity, a renowned non-profit organization dedicated to humanitarian efforts worldwide, faced significant challenges with inefficient call center operations and fragmented data management systems. As a result, Qatar Charity significantly reduced its average handle time by 30 percent, increased customer… Customer Service AutomationDocument Processing Azure Communication Services · Azure Logic Apps · Dynamics 365 Customer Service Microsoft Oct 14, 2024 LGT Financial Services Global Since 1999, isolutions AG—one of the biggest dedicated Microsoft partners in Switzerland—has been supporting companies on their journey to the digital future.For customers across a broad spread of industries, isolutions… During the pilot phase, 300 licenses were initially issued to employees with a particularly keen interest in… Enterprise Knowledge SearchIT Operations Automation Microsoft 365 Copilot Microsoft Oct 14, 2024 CASSI Healthcare Brazil The goal was to optimize the procedure authorization workflow to streamline the reviews and allow our technical team to focus on highly complex cases. CASSI reduced review times for authorizations, increased efficiency by automating 10% of medical… Data Lake / Data Warehouse ModernizationIT Operations Automation Azure · Azure Data Factory · Azure Data Lake Storage Databricks Oct 14, 2024 Simpl Retail India Previously hampered by an outdated tech stack and siloed data, which caused frequent failures and lengthy ML model training, Simpl faced substantial scalability and operational challenges. 35% improvement in the analytics team’s turnaround time for reporting tasks Fraud DetectionMarketing Personalization Databricks SQL · Delta Lake · Lakeflow Jobs