Browse

All customer use cases

Newest first. Need something specific? Search and filter →

Showing 1,969–1,992 of 2,640 use cases

NVIDIA Jul 3, 2024 United Imaging Healthcare Healthcare China United Imaging Healthcare needed to speed up compute-intensive MR image acquisition and reconstruction so hospitals could shorten scan times, improve image quality, and make MR procedures available to more patients. Further accelerated algorithms by 3X NVIDIA AI Enterprise · NVIDIA CUDA Toolkit · NVIDIA data center GPUs ServiceNow Archived · Jul 3, 2024 Sentara Healthcare Healthcare Norfolk, Virginia Sentara needed one integrated technology ecosystem for its One Sentara transformation, but fragmented support and manual outage handling consumed help-desk time and made it harder to scale consistent employee services… 1.5K Items in service catalog IT Operations Automation IT Operations Management · IT Service Management · Strategic Portfolio Management Alibaba Cloud Jul 2, 2024 Shihuo (识货) Retail China Shihuo needed a more accurate and scalable way to match its product catalog against listings across many external commerce channels so users could compare prices and buy the right items. Its earlier approach of… managed-cluster CPU utilization stayed around 50% Marketing Personalization PAI-EAS · Vector Search Service Milvus Edition IBM Jul 2, 2024 Unionthink Co., Ltd. Software / SaaS Japan Unionthink's customer center was manually categorizing rising volumes of product inquiries, making it hard to improve FAQs, keep up with demand and sustain customer satisfaction with a limited workforce. >90% prediction accuracy for classifications Document Processing IBM Watson Natural Language Processing Library for Embed · IBM watsonx.ai LangChain Jul 2, 2024 New Computer Software / SaaS United States New Computer needed to improve Dot’s long-term memory retrieval so the assistant could answer personalized queries accurately across diverse intents without exposing private user data during experimentation. 40% higher precision Enterprise Knowledge Search Dot · LangSmith Microsoft Jul 1, 2024 Wallenius Wilhelmsen Financial Services Norway These tools have been key in shaping a transparent company strategy and customizing the company's adoption process to maximize employee benefits from technology investments. "We need intelligent systems that work better for our employees." To unify the company and showcase its… Enterprise Knowledge SearchIT Operations Automation Microsoft Copilot for Microsoft 365 · Microsoft Teams · Microsoft Viva Engage AWS Jul 1, 2024 PGA TOUR Media and Entertainment United States The PGA TOUR wanted to give fans real-time insight into tournament outcomes, but doing so required a machine learning model that could run thousands of simulations and process nearly four billion records fast enough for… process nearly four billion records Real-time Analytics AWS Fargate · Amazon DynamoDB · Amazon ECS AWS Jul 1, 2024 Exscientia Healthcare United Kingdom Exscientia wanted to shrink the time, cost, and failure rate of drug discovery, where conventional methods can take up to 15 years, cost over 2 billion dollars, and still fail 90–96 percent of the time. Conventional drug discovery methods can take up to 15 years and cost over 2 billion dollars, with an average… AWS microservices AWS Jul 1, 2024 NAGRA Media and Entertainment Global Using AWS and services such as Amazon Bedrock means both faster development of new services and features, and the ability to ramp up to meet demand. “Working with AWS gives us the certainty that we’re able to scale to… Its customers include content providers, pay-TV operators, and telcos, who choose NAGRA to protect their… Marketing PersonalizationReal-time Analytics Amazon Bedrock · Anthropic Claude Microsoft Jun 30, 2024 IU Internationale Hochschule Education Germany Artificial intelligence is currently transforming entire sectors and industries. And in the area of education, AI is also ushering in a host of potential new applications that are asking to be researched, tested, and… As part of a scientific study, we ascertained that since the introduction of the exam trainer, the average time… Customer Service AutomationEnterprise Knowledge Search Azure OpenAI Service · Microsoft Teams Microsoft Jun 28, 2024 University of Sydney Healthcare United States UofS, however, quickly realized they needed a secure AI solution that individual professors could customize and contextualize to their unique needs. By using Azure OpenAI, UofS can access the latest AI models such as GPT-4 and ensure the prompts and responses… Enterprise Knowledge SearchReal-time Analytics Azure · Azure AI Search · Azure AI Studio ServiceNow Archived · Jun 27, 2024 ProAssurance Financial Services Birmingham, Alabama ProAssurance needed to move from siloed, legacy insurance operations to a more digital "insurtech" model that could unify claims, underwriting, customer service, and partner interactions without forcing teams and… 10.3K hours saved across the organization over 8-months with agentic AI Customer Service AutomationEnterprise Knowledge Search AI Agent Orchestrator · AI Agents · Customer Service Management Microsoft Jun 27, 2024 KPMG LLP Commercial and Professional Services United States The new system works within KPMG’s existing IT infrastructure to process a monthly average of 2,000 customer requests, and it also provides real-time data analysis to identify opportunities to improve the customer… KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service Customer Service AutomationEnterprise Knowledge Search Azure · Dynamics 365 Customer Service · Microsoft Copilot Microsoft Jun 27, 2024 CARE Nonprofit United States The development nonprofit CARE works around the world to fight poverty and promote equality, including by responding to crises. It is using AI to better understand emergency preparedness in its country offices so it can… "We have been blessed to have Microsoft as a partner. With the greater awareness from the sentiment analysis… Data Lake / Data Warehouse ModernizationDocument Processing Azure AI Services · Azure OpenAI Service · Power BI Microsoft Jun 27, 2024 PwC Commercial and Professional Services United States ChatPwC has achieved widespread adoption with hundreds of thousands of employees benefiting from increased productivity and the capacity to realize additional value for customers. During its Microsoft GenAI pilot program, 88% of users said it saved time, 86% of users were highly satisfied,… Document ProcessingEnterprise Knowledge Search Azure AI Document Intelligence · Azure AI Foundry · Azure AI Search Microsoft Jun 26, 2024 JERA Co., Inc. Energy Japan The trend towards energy decarbonization to achieve a sustainable society is gaining momentum around the world, prompting energy companies to adapt to a new era of energy supply that doesn’t rely on fossil fuels. In… (hereafter JERA) is the largest energy company in Japan, supplying approximately 30% of the electricity… Enterprise Knowledge SearchPredictive Maintenance Azure OpenAI Service · Microsoft Azure Microsoft Jun 25, 2024 Furnas Energy Brazil “An accelerator was needed, an architecture that gave us the possibility to accelerate deliveries.” Managing a large volume of data for a complex and critical system Predictive maintenance of transmission assets is… Having started in 2020, the deployment of the solution is expected to end in 2023. Data Lake / Data Warehouse ModernizationIT Operations Automation Azure · Azure AI · Azure Data Factory Microsoft Jun 25, 2024 Absa Group Financial Services South Africa Absa also extends its use of AI with GitHub Copilot . Parsons emphasizes, "We aim to increase our velocity in producing code and also explore how we can de-risk the code we deliver." "With Copilot, the whole process of reading and summarizing these PDF documents took 20 minutes," recalls Schell. Document ProcessingEnterprise Knowledge Search GitHub Copilot · Microsoft Copilot Microsoft Jun 25, 2024 Nest Bank Financial Services Poland Building on its strategy of financing services for micro-entrepreneurs, Nest Bank decided to pursue advancements in automation. We started to automate almost every previously manual process at Nest Bank. If a process… In the last 12 months, we have doubled our sales. Enterprise Knowledge SearchIT Operations Automation Azure Databricks · Azure OpenAI Service · Microsoft 365 Copilot Microsoft Jun 25, 2024 Visier Software / SaaS Canada Visier wants to help businesses maximize the impact of their people. The company set out to create a conversational AI experience that delivers workforce analytics and actionable insights in a highly secure, reliable,… Using inputs from more than 50,000 customers, Visier trained Vee as a generative AI experience that unlocks all… Enterprise Knowledge Search Azure AI Studio · Azure OpenAI Service · Microsoft 365 Snowflake Archived · Jun 24, 2024 IGS Energy Energy Dublin, Ohio IGS Energy's legacy on-premises platform and manual solar monitoring process could not reliably handle terabyte-scale forecasting data or accurately detect rooftop-solar underperformance, creating cost, complexity, and… 40 to 50 billion rows Predictive Maintenance Snowflake · Snowflake Marketplace · Snowpark Alibaba Cloud Jun 23, 2024 Soul Media and Entertainment China Soul's AI-heavy social platform relied on virtual-machine deployments that made model development, release, and operations slow and repetitive. Engineers had to spend too much time on GPU drivers, CUDA environments, OSS… cost savings reached about 50% after utilization improvements Application Refactoring Container Service for Kubernetes (ACK) Cloud-Native AI Suite · Elastic Compute Service (ECS) · Fluid OpenAI Jun 21, 2024 Volkswagen Automotive Germany Volkswagen wanted to extend its existing IDA in-car voice assistant beyond infotainment, navigation, climate control, and limited Q&A so drivers could ask broader natural-language questions and receive useful spoken… Cerence Chat Pro · ChatGPT · IDA voice assistant Alibaba Cloud Jun 20, 2024 Linkedcare (领健) Software / SaaS China Linkedcare had to run orthodontic AI inference for dental clinics on infrastructure that was expensive when idle and too slow when demand spiked. Fixed GPU servers stayed underused in quiet periods, yet peak loads still… GPU utilization was only about 5% before the redesign Container Registry (ACR) · Function Compute · GPU cloud servers