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Showing 2,233–2,256 of 2,640 use cases

AWS Apr 1, 2024 Solink Software / SaaS Global As a company born in the cloud, Solink provides video analysis and AI-powered analytics to retailers who have historically treated security cameras as an insurance policy to manually retrieve footage after an incident… "We can reduce shrink by up to 70 percent for a company with Solink," says Farrell. Fraud Detection Amazon Rekognition · Amazon S3 · Amazon SageMaker AWS Apr 1, 2024 Fireworks.ai Software / SaaS United States Fireworks.ai set out to build a lightning-fast, affordable, and customizable generative artificial intelligence (AI) inference solution for its customers. With billions of parameters, foundation models require powerful,… 30–50 percent Amazon EC2 P4d Instances · Amazon EC2 P5 Instances OpenAI Apr 1, 2024 Zelma Education US Zelma needed to make fragmented K-12 assessment data usable for parents, educators, and policymakers because the information was scattered across portals and formats and was too hard for most people to query or… around a 77 percent proficiency rate Enterprise Knowledge SearchReal-time Analytics GPT-4 · OpenAI API · vector database In-house Mar 29, 2024 Lundbeck Healthcare Denmark Lundbeck needed a faster, more efficient way to identify and qualify drug targets for migraine and other headache disorders because the biology is complex, there are thousands of possible genetic links and pathways to… 54 million electronic medical records Accenture’s large-scale clinical dataset · domain-specific knowledge graph · machine learning models Microsoft Mar 29, 2024 Miral Media and Entertainment United Arab Emirates Miral wanted a better way to answer the large volume of visitor questions about Yas Island experiences because traditional bots often failed to satisfy customer needs. The transfer to agents dropped by 3% in about two months, which means our call center is freed up to handle the… Customer Service Automation Azure · Azure AI Search · Azure OpenAI Service Microsoft Mar 29, 2024 Seair Exim Solutions Software / SaaS India When its specialized data platform, Eximpedia, started slowing down with the increasing volume of data it handled, Seair knew it needed to take action. Across the globe, 24,000 customers rely on Seair Exim Solutions for clutter-free, genuine export-import (EXIM)… Data Lake / Data Warehouse ModernizationDocument Processing Azure AI Translator · Microsoft Fabric · Power BI Microsoft Mar 28, 2024 Poloplast Manufacturing Austria Poloplast needed to replace monthly spreadsheet forecasting and disconnected ERP processes that made supply-chain planning reactive, labor intensive, and poorly aligned with production. Once a month Supply Chain Optimization Demand planning · Dynamics 365 Supply Chain Management · Power Platform OpenAI Mar 28, 2024 Harvey Software / SaaS United States Harvey needed a legal AI system that could reason over vast case-law and contract corpora with higher accuracy and fewer hallucinations than generic fine-tuning or basic retrieval could provide for professional legal… 10 billion tokens worth of data added to power the custom-trained case law model Document ProcessingEnterprise Knowledge Search Custom-trained case law model · Harvey platform OpenAI Mar 28, 2024 Oscar Financial Services North America The healthcare industry is notoriously complex. Oscar Health, a healthcare technology company, believes in leveraging technology and data to serve patients at every step of their care. Clinical documentation. Documenting a single conversation between a patient and the medical team can take a… Customer Service AutomationDocument Processing GPT-4 · OpenAI API Databricks Mar 28, 2024 Hitachi Manufacturing global Hitachi needed to replace manual rail-overhead-line inspections and infrequent measurement trains with a scalable way to analyze massive video feeds and catch defects before outages disrupted service. 40,000 km of overhead lines Predictive MaintenanceReal-time Analytics Databricks Lakehouse · Databricks SQL · Delta Lake OpenAI Mar 28, 2024 Klarna Financial Services Global Klarna needed to improve online shopping discovery, automate high-volume customer service, and increase employee productivity while preserving quality across global fintech operations. $40 million USD estimated profit improvement in 2024 Customer Service AutomationMarketing Personalization AI assistant · ChatGPT Enterprise · ChatGPT plugin Microsoft Mar 27, 2024 Trusting Social Financial Services Vietnam Trusting Social wanted to deliver personalized banking and financial inclusion at mass-market scale, but it needed a cross-border AI platform that could integrate its data foundation, support autonomous agents, and… 10% increase in conversion rates Customer Service AutomationSales Automation Azure Database for PostgreSQL · Azure Databricks · Azure Kubernetes Services Microsoft Mar 27, 2024 Meesho Software / SaaS India Debdoot Mukherjee, Head of AI and Demand Engineering, Meesho, says, "We were looking for a generative AI solution primarily to turbocharge our customer service function. We also witnessed a record 16 million app installations during our sale events. Customer Service AutomationIT Operations Automation Azure OpenAI Service · GitHub Copilot Microsoft Mar 26, 2024 Cineplex Media and Entertainment Canada Together, these solutions save the company over 30,000 hours a year in manual processing time. Cineplex is a leading media and entertainment company with over 10,000 employees across Canada and the United… Customer Service AutomationEnterprise Knowledge Search Microsoft Copilot Studio · Power Apps · Power Automate Microsoft Mar 26, 2024 CapitaLand Investment Real Estate and Construction Singapore Using Azure OpenAI Service, the company leveraged AI to build Cubby, its first AI hospitality chatbot for its lodging business, The Ascott Limited (Ascott). "Today, we have more than 4,000 users from more than 40 countries consuming data from this platform 24/7,… Enterprise Knowledge SearchIT Operations Automation Azure · Azure AI Services · Azure OpenAI Service Microsoft Mar 25, 2024 McDonald's China Travel and Hospitality China Core to McDonald's China innovation is AI. The company wanted to explore how using AI could help it increase operational efficiency, reduce costs, and support more data-driven decision-making at scale. In 2023, McDonald's China, in collaboration with Microsoft, established the AI Lab to explore the practical… Enterprise Knowledge Search Azure AI Search · Azure AI Studio · GitHub Copilot AWS Mar 23, 2024 HappyFox Software / SaaS United States HappyFox needed a more accurate and reliable LLM stack because its prior external AI service struggled with factual grounding, multi-turn context retention, and response latency in customer support workflows. 30% Customer Service AutomationEnterprise Knowledge Search AI Agent Copilot · Amazon Bedrock · Anthropic's Claude 2.1 Microsoft Mar 22, 2024 Air India Travel and Hospitality India To set the groundwork for its five-year growth plan, Air India wanted to take advantage of advanced technology to stay ahead, continuing to concentrate on revenue drivers such as customer satisfaction, route relevance,… An early adopter of Microsoft Copilot for Microsoft 365 , Air India was already exploring the power of AI in… Customer Service AutomationEnterprise Knowledge Search Microsoft Copilot for Microsoft 365 · Microsoft Teams · Power BI Microsoft Mar 22, 2024 Wipro Commercial and Professional Services India Artificial Intelligence (AI) has long been a focus area for Wipro, the global IT and consulting business, catalysed by a USD $1 Billion dollar investment in 2023. Artificial Intelligence (AI) dominated conversations in 2023, even showing up as Collins Dictionary's "Word of… Enterprise Knowledge Search Copilot for Microsoft 365 · GitHub Copilot · Microsoft Teams Microsoft Mar 22, 2024 Otto Group Public Sector Germany Efficient knowledge management is crucial for the success of any company—no matter whether the goal is to develop new products or provide the information necessary to ensure good customer service. At present, 26,000 users have access to ogGPT and the next goal is to add a further 10,000. Customer Service AutomationEnterprise Knowledge Search Azure · Azure AI Search · Azure OpenAI Service AWS Mar 21, 2024 Crédit Agricole Consumer Finance Financial Services France Crédit Agricole Consumer Finance wanted a reusable AI environment that business teams could use to deploy machine learning models for higher-value client targeting, beginning with a use case to optimize LifeTime Value… 27 candidates from a number of departments were able to get their hands on CEOS for the first time during a… Marketing Personalization AWS cloud · CEOS · Kubernetes Microsoft Mar 21, 2024 KPMG Commercial and Professional Services United States The organization is looking to use Comply AI and Copilot to transform how employees work by expediting data discovery, automating time-consuming administrative tasks, and enhancing collaboration with clients and… As a top-tier global professional services firm, KPMG has been exploring and using AI for data analytics in its… Enterprise Knowledge SearchIT Operations Automation Azure · Azure AI Search · Azure OpenAI Service Microsoft Mar 21, 2024 AMADEUS SAS Software / SaaS France "One of the challenges for large-scale, global organizations is the collaboration and the data management. Of the 300 early users, 90% have adopted it. "I think the initial education awareness and adoption training is… Enterprise Knowledge Search Copilot for Microsoft 365 · Microsoft 365 · Microsoft Teams Microsoft Mar 21, 2024 Hargreaves Lansdown Financial Services United Kingdom Vicki Holman explains the approach: “In terms of deployment, we just want to move really quickly. With the initial project team licenced, we had a couple of weeks to become experts ourselves!” They are trusted by more than 1.7 million clients who together invest over £120 billion. Document ProcessingEnterprise Knowledge Search Copilot for Microsoft 365