Enterprise & Cloud · ibm.com

IBM

206 verified customer use cases (95% with quantified ROI · Avg Value Score 91.1 · 99% with mapped architecture components).

Verified stories
206
Quantified ROI
95%
Avg value score
91.1
Industries served
17
Distinct products
232

Showing 25–48 of 206 use cases

IBM Apr 2, 2026 Royal Spanish Athletics Federation (RFEA) Public Sector Spain RFEA had athlete records, sensor streams, biomechanics video and physiological metrics spread across disconnected systems, limiting its ability to combine insights quickly and use data as a coaching advantage. 1,000 coaches by 2028 Real-time Analytics IBM watsonx.data IBM Apr 1, 2026 MyLÚA Health Healthcare United States MyLÚA Health needed an enterprise-ready way to deliver culturally attuned maternal support between appointments while protecting sensitive health information and identifying risk earlier in underserved populations. 48% of participants completed proactive wellness activities Risk Management IBM Cloud · IBM Cloud Code Engine · IBM watsonx Orchestrate IBM Mar 28, 2026 Shorthills AI Software / SaaS Global Shorthills AI needed to make legal research more comprehensive and trustworthy across very large corpora without forcing users to accept incomplete, hallucinated or weakly sourced answers. 4X increase in comprehensiveness Enterprise Knowledge Search IBM watsonx.data · Langflow IBM Mar 28, 2026 IBM Creative and Content team Software / SaaS global IBM’s marketing teams needed a faster, more standardized way to create brand-compliant assets at scale because content drafting, research, editing, and template preparation were consuming too much of marketers’ time and… 1010+ active users onboarded Creative Assistant · IBM Cloud Databases for Elasticsearch · IBM Cloud Object Storage IBM Mar 24, 2026 IBM Human Resources Software / SaaS Global IBM HR needed to make people analytics easier for business leaders and non-technical users because dashboard growth alone still left managers dependent on analysts to interpret metrics, filters, and workforce context. 20% each year initial self-serve Dashboards Adoption Growth Enterprise Knowledge SearchReal-time Analytics IBM Cognos · IBM watsonx BI IBM Mar 10, 2026 Oiki Acciai Inossidabili SpA Manufacturing Italy Oiki's sales team spent too much time manually interpreting emailed orders and searching internal systems for the details needed to prepare bids and respond to customers, slowing processing and limiting scalability. 180 minutes in a working day saved in time spent on bid management, down from 300. Document ProcessingSales Automation IBM Cloud · IBM Granite · IBM watsonx Orchestrate IBM Feb 26, 2026 SupPlant Agriculture Global SupPlant needed to make its irrigation intelligence accessible to smaller farms that could not afford in-field hardware while still delivering personalized, actionable agronomy guidance at scale. 500-1,000 new users joining every day Real-time Analytics DataStax Astra DB · IBM watsonx Orchestrate · IBM watsonx.data IBM Feb 25, 2026 General State Attorney’s Office Public Sector Spain The General State Attorney’s Office needed to manage and access a very large volume of legal information more efficiently so legal professionals could find relevant precedents, compare lawsuits, and prepare responses… Document ProcessingEnterprise Knowledge Search IBM cloud · IBM watsonx · TEMIS IBM Feb 13, 2026 BORICA AD Financial Services Bulgaria BORICA needed to modernize national fraud prevention so it could stop fast, cross-channel attacks in milliseconds without disrupting legitimate payment traffic across multiple banks and service providers. 4,000+ transactions per second Fraud DetectionRisk Management IBM Safer Payments IBM Jan 28, 2026 Bay Point Advisors Financial Services North America Bay Point Advisors needed to speed private-market due diligence across secure data rooms full of documents without compromising answer quality, citation grounding, or document-level security controls. Hours to minutes Enterprise Knowledge Search Azure Blob Storage · Azure OpenAI · IBM DataStax Astra DB IBM Jan 15, 2026 IBM Software / SaaS Global IBM needed to reduce the time employees spent on repetitive work across HR, procurement, IT, supply chain, tax, and sales while creating a repeatable enterprise blueprint for scaling AI, automation, and hybrid-cloud… 15K AI agents proposed by employees during the 2025 IBM watsonx Challenge Enterprise Knowledge SearchIT Operations Automation IBM Apptio · IBM Turbonomic · IBM Watson Discovery IBM Jan 2, 2026 National Agency for Education, Lithuania Education Lithuania Lithuania’s National Agency for Education needed to extract, standardize, and compare information from thousands of mixed-format school management reports because manual extraction took hours per report and made… 14 key criteria tracked by AI solution Document ProcessingReal-time Analytics IBM Cognos Analytics · IBM watsonx.ai IBM Dec 18, 2025 Oncoclínicas&Co Healthcare Brazil Oncoclínicas&Co needed to unify fragmented patient communication channels, reduce wait times and automate routine interactions without losing the personalized and empathetic experience patients expected. 38% improvement in appointment attendance Customer Service Automation IBM Cloud Pak for Business Automation · IBM Cloud Pak for Integration · IBM watsonx.ai IBM Dec 17, 2025 Customs Committee of the Republic of Uzbekistan Public Sector Uzbekistan The Customs Committee of Uzbekistan needed to process growing volumes of customs declarations that contained complex free-text goods descriptions, but manual review slowed clearance, introduced classification risk, and… 80,000 declarations processed automatically Document ProcessingRisk Management IBM watsonx.ai · IBM watsonx.data · Llama 3.3 IBM Dec 16, 2025 Rinnai Australia Manufacturing Australia Rinnai Australia needed to simplify a fragmented finance environment built on multiple planning and reporting tools, spreadsheets, and manual processes so the company could speed reporting, improve collaboration, and… 10% targeted inventory reduction through demand planning Real-time AnalyticsSupply Chain Optimization IBM Planning Analytics · IBM watsonx IBM Dec 10, 2025 Tech Mahindra Commercial and Professional Services Global Tech Mahindra needed a way to extract value from long, complex, unstructured enterprise documents while also proving that generative-AI outputs could be governed, explained, and trusted in regulated customer… 30% productivity improvement Document ProcessingEnterprise Knowledge Search IBM Deep Search · IBM Granite 13b · IBM watsonx.ai IBM Dec 10, 2025 Global Pharmaceutical Manufacturer Healthcare North America A global pharmaceutical manufacturer needed faster, more standardized supply-chain risk analysis because manual classification, fragmented documentation, and limited visibility into alternate suppliers and materials… >1500 risk events assessed, triaged and escalated to executives as needed Risk ManagementSupply Chain Optimization AWS cloud services · IBM watsonx · IBM watsonx Orchestrate IBM Dec 9, 2025 Tokio Marine & Nichido Anshin Life Insurance Financial Services Japan Anshin Life wanted to use customer feedback to improve operations and service quality, but manually reading and classifying up to 18,000 unstructured feedback entries each year was slow, inconsistent, and difficult to… 500 hours of work per year reduced IBM Client Engineering · IBM watsonx.ai IBM Dec 9, 2025 LDS Łazewski Depo & Partners Commercial and Professional Services Poland LDS needed to reduce the time, cost and risk involved in manual patent searches and drafting work so its attorneys could protect clients' intellectual property more efficiently without sacrificing accuracy or data… over 40 IP professionals Document ProcessingEnterprise Knowledge Search IBM watsonx.ai IBM Dec 3, 2025 University of Tasmania Education Australia UTAS needed to reduce the time students, researchers, and staff spent navigating course materials, research documentation, ethics approvals, and administrative submissions because manual academic workflows were slowing… 88% application success rate achieved through agent-automated processing Enterprise Knowledge SearchIT Operations Automation IBM Cloud · IBM watsonx Orchestrate · IBM watsonx.ai IBM Dec 3, 2025 CEMIG Energy Brazil CEMIG needed to improve service quality and accessibility for millions of customers across digital and traditional channels, especially in rural and underserved areas where preferences, infrastructure, and digital… 1.1 million monthly WhatsApp messages Customer Service Automation Hugging Face · IBM Consulting · IBM watsonx Assistant IBM Nov 27, 2025 nybl Software / SaaS Middle East nybl needed a safer and more reliable way to inspect industrial assets because manual inspections in remote or hazardous environments were slow, costly and hard to govern at scale. 20% increase in grid uptime Predictive Maintenance IBM Maximo Visual Inspection · IBM watsonx.governance · n.vision IBM Nov 26, 2025 Dollarito Financial Services United States Dollarito wanted to lend responsibly to people with low or no credit history using richer behavioral and banking data, but it lacked the secure, compliant and scalable infrastructure needed for AI-powered credit… 40% Cost reduction due to automation in loan disbursement and collection process Risk Management IBM Cloud for Financial Services · IBM watsonx IBM Nov 10, 2025 Unipol Assicurazioni S.p.A. Financial Services Italy Unipol needed a secure, scalable IT-operations foundation that could automate monitoring and incident handling, support hybrid-cloud flexibility, and serve as the platform for enterprise-wide AI adoption. 100% monitoring coverage achieved, up from 26% before the solution IT Operations Automation IBM Cloud · IBM Cloud Pak for AIOps · IBM Cloud Pak for Data