Enterprise & Cloud · ibm.com
IBM
206 verified customer use cases (95% with quantified ROI · Avg Value Score 91.1 · 99% with mapped architecture components).
- Verified stories
- 206
- Quantified ROI
- 95%
- Avg value score
- 91.1
- Industries served
- 17
- Distinct products
- 232
IBM Sample May 27, 2025 IBM Enterprise Performance Management IBM needed to overcome fragmented financial and workforce planning data spread across hundreds of applications so analysts and executives could forecast, plan, and make decisions without relying on siloed tools and… 97% benchmark achieved by the touchless forecasting process IBM Cognos Analytics · IBM Planning Analytics · IBM watsonx.ai IBM Sample May 19, 2025 Inspire Inspire needed to reduce the manual effort in routine HR tasks so employees could complete leave, expense, and insurance requests quickly and the company could offer a more modern employee experience to attract and… 15% boost in productivity, driving business growth and efficiency IBM watsonx Assistant · IBM watsonx.ai · Meta Llama 3 IBM Sample May 19, 2025 Formez PA Formez PA needed a way to standardize public-sector professional profiles, skills, and terminology so agencies could compare roles, exchange data, and collaborate without being blocked by incompatible dictionaries and… 60% expected increase in user satisfaction IBM Cloud · IBM Cloudant · IBM Code Engine IBM Sample May 12, 2025 Benete Benete needed a way to turn large volumes of BeneCare assisted-daily-living sensor data into usable caregiver insights without forcing nurses and care teams to manually interpret dashboards and create summaries. 30 minutes of daily time savings per nurse IBM Cloudant · IBM watsonx.ai · IBM watsonx.governance IBM Sample May 1, 2025 Lockheed Martin Lockheed Martin needed to unify many disconnected data systems so it could build enterprise AI safely and at scale, because fragmented tools and data silos were slowing both analytics and the next generation of… 10,000 engineers can build in the AI Factory IBM Granite · watsonx Orchestrate · watsonx.data IBM Sample Apr 29, 2025 IBM Finance IBM's finance team needed to reduce the manual effort, long cycle times, and validation inconsistencies involved in preparing and submitting journal entries across multiple systems, especially during financial close… >90% reduction in cycle time possible IBM Apptio Enterprise Business Management · IBM Business Automation Workflow · IBM watsonx Orchestrate IBM Sample Apr 4, 2025 New Jersey Department of Community Affairs The New Jersey Department of Community Affairs needed to replace fragmented, paper-based benefits administration across multiple agencies with a unified way to gather applications, review documentation, adjudicate… 60% reduction in average time for a resident to complete a USFHEA application IBM Consulting Advantage for Cloud Transformation · Microsoft Azure AI Document Intelligence · Microsoft Azure Databricks IBM Sample Mar 25, 2025 Nelen & Schuurmans Nelen & Schuurmans wanted to make its Rana water-intelligence platform easier to use by turning complex documentation and workflows into guided assistance for hydrodynamics modeling users. 2,132% ROI for paid code-generation prompt packs IBM watsonx.ai · IBM watsonx.data IBM Sample Mar 11, 2025 SLTN SLTN’s five-person HR team was overwhelmed by a steady volume of basic and sensitive employee questions, and employees sometimes waited two to three days for HR answers that should have been available instantly. more than 600 employees Active Directory · IBM watsonx Assistant · IBM watsonx.ai IBM Sample Feb 27, 2025 Center for BrainHealth The Center for BrainHealth needed to scale a longitudinal neuroscience study beyond manual, three-hour intake sessions and local high-touch processes without reducing participant engagement or scientific rigor. 65 countries AWS Cloud · Dialexa, an IBM Company IBM Sample Feb 27, 2025 AdriaCamps AdriaCamps needed to help support agents answer complex accommodation questions faster because product information was fragmented across databases and PDF brochures spanning hundreds of campsites and amenities. more than 250 campsites Deegloo RAG workflow · IBM watsonx.ai IBM Sample Feb 25, 2025 NDS Cognitive Labs NDS Cognitive Labs needed to help Clip support a fast-growing base of first-time digital-finance users at scale, answering questions about fees, setup, payments, and credit without relying on expensive manual support or… 28% annual increase in chatbot usage by Clip’s users IBM Cloud · IBM watsonx · NeuralSeek IBM Sample Feb 12, 2025 IBM Software Support organization IBM Software Support needed to keep thousands of globally distributed engineers focused on high-value technical issues while still handling hundreds of thousands of cases, log analyses, and repetitive follow-up tasks… 10 minutes of time saved per case Analyze SW Support · Ask SW Support · Automate SW Support IBM Sample Feb 11, 2025 DI Square DI Square needed to improve call-center operator productivity and reduce dependence on individual know-how as labor shortages and higher staffing costs made it harder to hire, train, and retain operators. IBM Granite · IBM Watson Discovery · IBM watsonx Assistant IBM Sample Feb 7, 2025 Istituto Secoli Fashion-design students at Istituto Secoli struggled to deepen their collection concepts because online research was shallow, algorithmically narrowed and slow to turn into reliable inspiration. 100% of all students involved in the testing acknowledged CreativIA as a valuable tool IBM Cloud Code Engine · IBM watsonx.ai · IBM watsonx.data IBM Sample Feb 5, 2025 Lidingo Stad Lidingö stad needed to reduce the manual effort required to review official documents, redact sensitive information and comply with Sweden’s transparency laws without exposing personal or classified data. 50% reduction in processing time IBM watsonx.ai IBM Sample Feb 4, 2025 Nationwide Building Society Nationwide needed a safe, repeatable way to move generative AI from experimentation into production across a regulated financial-services environment without compromising governance, risk controls, or organizational… over 16 million members IBM Consulting · Microsoft Azure OpenAI Service IBM Sample Jan 24, 2025 IBM Office of Privacy and Responsible Technology IBM’s Office of Privacy and Responsible Technology needed to connect data, privacy, and AI governance mechanisms that were operating separately so the company could scale AI innovation without weakening regulatory… 58% reduction in data clearance request processing time for third-party data IBM Cloud Pak for Data · IBM Knowledge Catalog · IBM OpenPages IBM Sample Jan 21, 2025 OCO Global OCO Global needed to enrich and reclassify a rapidly expanded dataset of company information for supplier selection, due diligence, and prospecting, but manually reviewing 13 million new rows would have taken roughly… 13 million new rows of data IBM watsonx.ai IBM Sample Jan 10, 2025 AGL Energy AGL needed to offer always-on digital support across web, account and mobile channels while reducing the load on frontline agents and enabling more transactions to be completed in self-service. 125,000 customers each month are starting a chat IBM watsonx Assistant IBM Sample Jan 6, 2025 IRCEM Group IRCEM needed to answer growing volumes of customer questions about complex pension, insurance, and social-protection topics without forcing advisors to handle every inquiry manually by email or phone. 4,000 conversations per month IBM Cloud Expert Labs · IBM watsonx Assistant IBM Sample Jan 2, 2025 IBM IBM’s CIO organization needed to modernize the w3 intranet so employees could search for people, tools and IT support more easily while the platform itself moved off older virtualized infrastructure onto a more… 8 locations globally IBM Carbon Design System · IBM Granite · IBM watsonx Assistant IBM Sample Dec 20, 2024 TPBank TPBank had modernized its data estate on IBM Cloud Pak for Data, but a digital credit-card acquisition program was still converting below expectations and the bank needed faster, repeatable model-development workflows… 12 million corporate and individual customers in Vietnam IBM Analytics Engine · IBM Cloud Pak for Data · IBM Red Hat OpenShift IBM Sample Dec 20, 2024 Food Ladder Food Ladder needed to scale greenhouse onboarding, school support and curriculum creation for hundreds of remote schools without relying on staff travel and manual lesson preparation, while preserving the personal… 40 schools IBM Granite · IBM watsonx Assistant · IBM watsonx.ai