Enterprise & Cloud · ibm.com
IBM
206 verified customer use cases (95% with quantified ROI · Avg Value Score 91.1 · 99% with mapped architecture components).
- Verified stories
- 206
- Quantified ROI
- 95%
- Avg value score
- 91.1
- Industries served
- 17
- Distinct products
- 232
IBM Sample Oct 30, 2025 Citi Citi wanted to modernize internal audit so thousands of auditors could review documents, assess risk and surface anomalies faster than was possible with manual methods. 2,500 auditors IBM Cloud Pak for Data · IBM OpenPages · IBM Watson Discovery IBM Sample Oct 15, 2025 IBM Tax Organization IBM's tax organization needed to automate global compliance work because inaccessible and incomplete data made tax-return preparation and document validation too manual across many countries and source systems. 3 use cases on track to save tens of thousands of hours annually EY.ai for tax · IBM watsonx.ai · IBM watsonx.data IBM Sample Oct 7, 2025 Dynamiq Dynamiq needed a way to help legal teams process large volumes of contracts, compliance reports, and regulatory documents faster, while reducing manual review work and improving the consistency of compliance decisions. 50% reduction in contract review, down from 1.5 hours to 45 minutes IBM Granite · IBM watsonx Orchestrate · IBM watsonx.data IBM Sample Sep 25, 2025 IBM IBM’s CIO organization needed to collapse multiple operational data lakes into a single governed platform so teams could access more data, reduce duplication and standardize controls across infrastructure, application… 1.2B+ rows loaded over 4 days IBM Cognos Analytics · IBM Knowledge Catalog · IBM watsonx.ai IBM Sample Sep 15, 2025 The University of Auckland University of Auckland researchers were spending too much time navigating grant, ethics, and export-control requirements because funding applications and compliance reviews involved multiple forms, committees, and rules… 85% accuracy in detecting known error types in sample applications IBM Cloud · IBM watsonx Assistant · IBM watsonx.ai IBM Sample Sep 11, 2025 Lenovo PCCW Solutions (LPS) LPS needed a more unified way to monitor, secure, and scale hybrid environments for enterprise clients because its existing monitoring tools only offered siloed snapshots and could not support proactive incident… 24×7 service-level commitments IBM Instana · IBM LinuxONE · IBM Turbonomic IBM Sample Sep 11, 2025 HEINEKEN HEINEKEN needed to modernize processes, data, and infrastructure at global scale so it could support Evergreen 2030, simplify operations across finance, supply chain, and commerce, and become the world’s best-connected… 54 automation use cases Azure Data Lake · IBM Consulting · IBM Consulting Advantage IBM Sample Sep 10, 2025 Banco do Brasil Banco do Brasil needed a trustworthy way to scale AI across critical banking functions while satisfying regulatory, ethical and public-accountability obligations around transparency, control, explainability and risk… IBM watsonx.governance IBM Sample Sep 8, 2025 C-Metric C-Metric needed to help a healthcare-services client search fragmented document repositories, reduce data errors and make compliance-heavy workflows faster and more reliable. 40% reduction in operational costs Aivio · IBM Granite · IBM Watson Discovery IBM Sample Aug 25, 2025 Claims Connection Group Claims Connection Group needed to replace slow, fragmented and manual property-insurance claims handling so it could respond faster during disaster-driven spikes, interpret policy language more consistently, and reduce… 25-35% reduction in operational costs IBM Business Automation Workflow · IBM Robotic Process Automation · IBM watsonx IBM Sample Aug 21, 2025 IBM HR IBM HR needed to replace fragmented, multi-channel support and repetitive manual work with a single service experience that could answer policy questions, execute transactions, and route complex cases consistently… 40% reduction in the HR team’s operational costs over the past four years AskHR agents · Concur · IBM watsonx Orchestrate IBM Sample Aug 14, 2025 Harvard John A. Paulson School of Engineering and Applied Sciences Harvard’s Calmon Lab needed more accessible high-end GPU infrastructure so it could run large-model AI safety experiments without long waits that slowed research progress. over 2,000 tokens per second IBM Cloud · IBM Cloud Object Storage · Red Hat Enterprise Linux 9 IBM Sample Aug 6, 2025 IBM IBM Research's Big AI Models team needed to keep scarce GPUs available for a growing set of LLM experiments and inference workloads, but overprovisioned Kubernetes instances were wasting expensive accelerator capacity… 13 fewer GPUs will be necessary in a full automation environment IBM Turbonomic · Kubernetes · NVIDIA A100 GPUs IBM Sample Jul 29, 2025 Matrix Renewables Matrix Renewables needed to onboard and monitor a rapidly growing portfolio of solar assets without the delays, data gaps, and scaling limits caused by decentralized monitoring across multiple SCADA systems. 10% reduction in downtime IBM Maximo Renewables IBM Sample Jul 23, 2025 Medtronic Medtronic’s teams were spending too much time manually matching invoices, proof-of-delivery documents, and purchase orders, which slowed cash-flow-related processes, introduced errors, and kept staff away from more… Down from up to 20 minutes per invoice to 8 seconds Document Intelligence Platform Accelerator · IBM Consulting for Microsoft · IBM Neudesic IBM Sample Jul 23, 2025 Computer Gross Computer Gross needed to give thousands of B2B ecommerce customers faster product discovery, quoting, and support because its 145,000-product catalog and growing customer base were overwhelming internal teams with… 20% increase in quote-to-order conversion rate IBM watsonx · IBM watsonx Assistant · IBM watsonx.ai IBM Sample Jul 17, 2025 Assisto Technologies Assisto needed to analyze high volumes of multilingual, code-mixed customer calls in real time so enterprises could extract sentiment, emotion, and actionable insights without relying on slow manual transcription and… 15%–20% improvement in customer retention and engagement IBM Cognos Analytics · IBM Granite · IBM watsonx.ai IBM Sample Jul 15, 2025 IBM CIO Organization IBM's CIO Organization needed to replace a patchwork of third-party monitoring tools with a unified way to observe a vast global network, cut operating cost, and manage performance across thousands of devices and… 12,472 wireless access points IBM SevOne IBM Sample Jul 8, 2025 UFC UFC needed to scale fight insight generation across more than 40 live events a year without depending solely on manual research and domain experts to analyze fast-changing performance data. 3x estimated increase in insight volume IBM Granite · IBM watsonx Orchestrate · IBM watsonx.ai IBM Sample Jul 8, 2025 Smart Light Smart Light needed a practical way to combine voice interfaces, generative AI and heterogeneous facilities-control protocols, but existing smart-speaker dialogue flows and control integrations were too rigid for real… 50% improved efficiency IBM Cloud Code Engine · IBM watsonx.ai · MQTT IBM Sample Est. · Jul 3, 2025 Nestle Nestle needs to identify new packaging materials that meet product-specific functional requirements while preserving food safety and quality, but the research process is meticulous and can take years. chemical language model · knowledge base · regression transformer IBM Sample Jun 30, 2025 Turba Media Turba Media needed to analyze growing volumes of GDPR-compliant audience data from social and content platforms faster so it could uncover sentiment shifts, identify emerging trends and improve media-buying decisions… 5.56+ return on ad spend (ROAS) IBM watsonx.ai IBM Sample Jun 10, 2025 Barré Technologies Barré Technologies wanted to help customers handle labor-intensive document and process-management work such as invoice processing, repository navigation, and data lookups without relying on scarce specialist staff or… 30% productivity increase IBM Cloud Pak for Data · IBM FileNet · IBM watsonx IBM Sample May 27, 2025 Ogilvy Ogilvy needed a memorable way to help IBM and Adobe show marketers the risks of unchecked AI-generated content and reinforce trust, accuracy, safety, transparency, auditability, and creative control at Adobe Summit. 14% improvement in moving interest down the funnel, compared to previous years Adobe Firefly · watsonx