Enterprise & Cloud · ibm.com

IBM

206 verified customer use cases (95% with quantified ROI · Avg Value Score 91.1 · 99% with mapped architecture components).

Verified stories
206
Quantified ROI
95%
Avg value score
91.1
Industries served
17
Distinct products
232

Showing 193–206 of 206 use cases

IBM Apr 15, 2024 Polpo Software / SaaS Netherlands Polpo needed to automate political and parliamentary monitoring because analysts were spending too much time manually searching many disparate data sources and could not efficiently surface the context relevant to… 75% less time searching for relevant political information Enterprise Knowledge SearchReal-time Analytics IBM Content Analytics Studio · IBM Watson Discovery · IBM Watson Explorer IBM Apr 15, 2024 Oxide AI Financial Services Sweden Oxide AI needed a more controllable and efficient way to turn large volumes of financial and market information into actionable investment insights without relying on opaque proprietary LLMs and fragmented cloud… 37% faster average sequential response times than OpenAI GPT-4 Enterprise Knowledge Search IBM watsonx.ai IBM Apr 15, 2024 Capital Bank of Jordan Financial Services Jordan Capital Bank needed a modern data hub that could unify data from core banking and acquired institutions so it could integrate new businesses quickly, personalize retail banking, and support fraud and risk analytics at… 10x increase in detection of mobile experience issues Marketing PersonalizationRisk Management IBM Cloud Pak for Data · IBM Netezza Performance Server · IBM Watson Machine Learning IBM Apr 8, 2024 Prometeo Platform S.L. Software / SaaS Spain Prometeo needed a scalable way to monitor firefighters' smoke and toxin exposure in the field and present actionable health status data to command centers in near real time. Real-time Analytics IBM Cloud · IBM Cloud App ID · IBM Cloud Kubernetes Service IBM Apr 8, 2024 Panasonic Connect Manufacturing Japan Panasonic Connect needed a faster, less wasteful way for semiconductor manufacturers to optimize plasma dicing recipes and schedule equipment maintenance as chip packaging complexity increased and trial-and-error… 30% reduction in the development cycle Predictive Maintenance IBM Apr 4, 2024 Siemens Gamesa Renewable Energy Energy Denmark Siemens Gamesa needed to cut blade-manufacturing errors and reduce rework because manual inspection and a partially automated laser-grid system could not deliver the precision, throughput, or standardization needed… 97-meter-long blade Real-time Analytics IBM Consulting · Microsoft Azure DevOps · Microsoft Azure IoT Edge IBM Apr 4, 2024 Flowpay Financial Services Czech Republic Flowpay needed to speed expansion into new countries and improve lending efficiency because metadata generation for PSD2 transaction categorization and underwriting report preparation were manual, slow, and difficult to… 100% time savings for new market research and metadata creation Risk Management IBM Cloud · IBM Cloud Databases for PostgreSQL · IBM Cloud Object Storage IBM Apr 4, 2024 EDEKA Rhein-Ruhr Stiftung & Co. KG Retail Germany EDEKA's internal support teams had to search across manuals, technical documentation and other formats to resolve software and store-system issues, making problem solving slow and operational support inefficient. ROI of the solution is less than three months Enterprise Knowledge SearchIT Operations Automation IBM Watson Discovery · IBM watsonx.ai · Vue Framework IBM Apr 4, 2024 Boston Dynamics Manufacturing United States Boston Dynamics needed a safer and more scalable way for industrial customers to inspect assets and identify anomalies because manual rounds and fixed sensors are costly, risky, and hard to scale across complex sites. Spot's routine inspection routes and follow-up task assignments improve worker efficiency Predictive Maintenance IBM Consulting · IBM Maximo Application Suite · Red Hat technology IBM Apr 3, 2024 WINDTRE Telecommunications Italy WINDTRE needed to automate and accelerate claims handling for telecom service issues because high report volumes, stateful operational complexity, and repetitive service-desk tasks were slowing response times and… 10,000+ reports handled per month with AI and automation Customer Service AutomationIT Operations Automation IBM Cloud · IBM Consulting · IBM Watson Knowledge Studio IBM Apr 3, 2024 TechD Commercial and Professional Services North America TechD needed to help a multi-state lottery and digital gaming client answer high volumes of highly specific player questions quickly and consistently despite changing rules, promotions, and jurisdiction-specific… 10,000+ reports handled per month with AI and automation Customer Service Automation IBM Cloud · IBM watsonx Assistant · NeuralSeek IBM Apr 3, 2024 Happiest Minds Technologies Limited Commercial and Professional Services India Happiest Minds wanted users of its Digital Content Monetization platform to find and act on information buried in large unstructured repositories more quickly, because keyword-based search only returned matching… 30% productivity increase Enterprise Knowledge Search IBM Cloud · IBM watsonx.ai IBM Apr 3, 2024 CAF Signalling Manufacturing Spain CAF Signalling's onboard systems team had to repeatedly search, interpret and adapt dense ERTMS documentation, making it hard to access the right standards quickly and keep rail signaling implementations compliant as… 3 weeks duration of proof-of-concept (POC) Enterprise Knowledge Search IBM Watson Discovery · IBM watsonx Assistant · IBM watsonx.ai IBM Apr 2, 2024 South Waikato District Council Public Sector New Zealand South Waikato District Council needed a better way for citizens and employees to find information hidden across siloed public-service repositories because its first attempt at a virtual assistant lacked the technical… 91.5% accuracy rate validated across 300 test questions Customer Service AutomationEnterprise Knowledge Search IBM Watson Discovery · IBM watsonx Assistant · IBM watsonx.ai