Commercial and Professional Services
Legal, consulting, accounting, staffing, and B2B enterprise advisory firms. 212 verified customer use cases (85% with quantified ROI · Avg Value Score 85.8 · 99% with mapped architecture components).
- Verified stories
- 212
- Quantified ROI
- 85%
- Avg value score
- 85.8
- Vendors deployed
- 27
- Distinct products
- 459
Accenture Sample Aug 17, 2026 Accenture Accenture's sales and sales-enablement functions were decentralized across many systems and teams, creating inconsistency, administrative drag and limited visibility just as the company wanted to scale growth, improve… +35% productivity improvement by automating standardized sales processes AI Refinery · Account Advisor · Agentforce Assistant Accenture Sample Aug 17, 2026 Accenture Accenture wanted leaders to make decisions from integrated enterprise data instead of siloed systems and needed an IT foundation that could add advanced technologies quickly and cost-effectively, but its legacy… 30% of our outcomes driven by data, analytics or AI- and generative AI-led initiatives 360-degree Value Navigator · Copilot for Microsoft 365 · Identity Trust Engine 
Google Cloud Sample Modified · Aug 14, 2026 MTP MTP needed to speed up security research, compliance analysis, and software validation for regulated clients without exposing confidential customer data or overwhelming engineers with repetitive manual work. 35% faster to create software documentation with Gemini 3.1 Pro Deep Research · Gemini 3.1 Pro · Gemini Code Assist 
OpenAI Sample Aug 7, 2026 HSP GRUPPE HSP wanted AI to create more capacity across tax advisory, legal research, client communication, and financial analysis without weakening confidentiality, governance, or professional accountability. 40,000+ estimated annual hours of additional capacity AI Client Communication · Booking Assistant SKR03 & SKR04 · ChatGPT Enterprise 
Alibaba Cloud Sample Aug 6, 2026 ShineWing (信永中和) ShineWing needed to move beyond isolated assistants and build a secure enterprise AI layer for document-heavy professional services. It had to coordinate multiple agents, unify AI assets, connect internal systems… completed final joint integration and launch in 1 week AI Gateway · AgentTeams · MCP Server Google Cloud Sample Archived · Aug 5, 2026 Horizon Media While these behemoth agencies are often slowed down by complex layers of approval, Horizon Media turns its independence into a major advantage. The agency relies heavily on its core superpowers: structural agility,… Achieving 20% capacity gains and a Gemini · Gemini platform · Looker 
ServiceNow Sample Modified · Jul 31, 2026 InMorphis InMorphis wanted to scale development, internal support, and sales-response work without depending only on scarce ServiceNow specialists or slowing teams with manual document search, repetitive code tasks, and… 100% IT and HR SLAs met AI Agents · Centralized knowledge base · Microsoft Teams bot ServiceNow Sample Modified · Jul 30, 2026 Mindsprint Mindsprint needed to replace ambiguous, manual service-delivery processes across a global technology estate with a single platform that could automate incident handling, improve ticket routing, modernize employee… 22% reduction in the average time to close incidents App Engine · IT Operations Management · IT Service Management Professional ServiceNow Sample Modified · Jul 30, 2026 LAB3 Pty Ltd LAB3 needed to modernize service management so support engineers were not spending a week chasing follow-ups, validating request items manually, and answering routine queries instead of delivering higher-value customer… 100x increase in usage via the service portal AI Search · Agent Workspace · Creator ServiceNow Sample Modified · Jul 30, 2026 EY EY needed its global service desk to handle more than a million tickets a year without forcing agents across 30 service desks to spend time on repetitive note-taking and manual context gathering. 160,000 Hours saved annually across 30 service desks AI Agent · Now Assist · ServiceNow AI Platform ServiceNow Sample Modified · Jul 30, 2026 Deloitte Canada Deloitte Canada's rapid growth left employees relying on calls and emails to IT, finance, HR, and risk teams, which created millions in lost productivity and forced staff to navigate too many legacy tools for routine… 18 legacy IT tools eliminated across IT, finance, HR, and risk management AI Agents · AI Search · IT Service Management ServiceNow Sample Modified · Jul 30, 2026 Syslabo Syslabo needed to replace a 30-year-old legacy sales support stack, remove silos between separate sales tools, and give business users a practical way to build and improve internal applications without long specialist… 2x Faster onboarding for App Engine with AI Agents AI Agents · App Engine · Now Assist for Creator ServiceNow Sample Modified · Jul 30, 2026 CANCOM CANCOM had siloed data across ERP, CRM, SharePoint, and other systems, which made it hard to streamline services, reuse enterprise knowledge, and give employees or customers consistent support. 1 Unified platform supporting all internal services Now Assist · ServiceNow AI Platform · ServiceNow portal ServiceNow Sample Modified · Jul 30, 2026 Auxilion Auxilion needed a service-management operating model that could integrate customer environments, rationalize data trapped in legacy systems, and scale managed support for SMB customers without adding more complexity,… 100% platform reliability Technology Provider Service Management Google Cloud Sample Archived · Jul 25, 2026 Proforce Pest Control Headquartered in Boca Raton, Florida, Proforce Pest Control provides residential pest control across 13 branches in five Southeastern and Mid-Atlantic states. The business grew out of a series of acquisitions,… 22% less fuel per appointment after route optimizations BigQuery · Cloud Run · Gemini OpenAI Sample Jul 22, 2026 NTT DATA Group NTT DATA Group needed to raise productivity across technical and nontechnical roles, automate repetitive analysis work, and make agentic AI safe enough for broad enterprise use rather than isolated engineering… -99.3% incident-analysis time change from 3 days to 30 minutes ChatGPT Enterprise · Codex · OpenAI Center of Excellence ServiceNow Sample Modified · Jul 17, 2026 Genpact Genpact wanted an internal ServiceNow development center of excellence that let professional developers and business users build applications faster, but it needed governance, curated AI access, and a review model that… 140,000+ people in many countries ServiceNow AI Platform · ServiceNow App Engine · ServiceNow Otto 
Databricks Sample Jul 13, 2026 TruGreen TruGreen needed daily operational insight for branch managers because a legacy data warehouse made it slow and expensive to trace ERP changes, analyze branch performance, and operationalize machine learning. 50% lower Databricks Data + AI Platform · Databricks SQL · TruSight 
MongoDB Sample Jul 8, 2026 Mercor Mercor needed to replace a join-heavy recruiting architecture that made profiles slow to load and delayed newly interviewed candidates from appearing in search results for hours. Mercor reached a 100% fill rate on time-sensitive client requests as a direct result of this change. Apache Kafka · Fireworks AI · MongoDB Atlas Databricks Sample Jul 8, 2026 MiQ MiQ needed a better way to support agent-assisted media planning and campaign optimization because massive audience and campaign datasets were spread across separate tools, forcing planners to manually stitch together… Number of campaigns for more than 2,300 advertisers powered by Sigma (since launch) AI Search · Agent Bricks · Databricks Data + AI Platform Google Cloud Sample Modified · Jun 26, 2026 Hallam Hallam builds custom no-code agents with Gemini Enterprise, removing development bottlenecks and scaling customer insights. For digital marketing agencies, capturing client attention is harder than ever. Online… Accelerates agent deployment from months to 3-4 hours with Gemini Enterprise BigQuery · Gemini · Gemini Enterprise Google Cloud Sample Modified · Jun 26, 2026 Arrive Arrive needed to work across fragmented post-merger HR, CRM, project, and messaging systems without waiting on a long ETL program, because information silos were slowing RFP work, onboarding, and day-to-day… Cut RFP research time from hours to minutes Agent Search · Gemini · Gemini Enterprise Google Cloud Sample Modified · Jun 19, 2026 Genscom Genscom wanted to automate highly personalized print campaigns at scale, but it needed to digitize legacy print assets, combine live customer data with physical production, and handle order spikes without sacrificing… BigQuery · Cloud Run functions · Firestore 
Salesforce Sample Jun 10, 2026 Adecco Adecco needed to scale high-volume recruitment across multiple countries, reduce time-to-deliver, improve fill rates, expand candidate access outside working hours, and automate repetitive recruiter tasks while… 1.2 million candidate-agent interactions Orbio AI · Redeployment Agent · Salesforce Agentforce