Commercial and Professional Services
Legal, consulting, accounting, staffing, and B2B enterprise advisory firms. 212 verified customer use cases (85% with quantified ROI · Avg Value Score 85.8 · 99% with mapped architecture components).
- Verified stories
- 212
- Quantified ROI
- 85%
- Avg value score
- 85.8
- Vendors deployed
- 27
- Distinct products
- 459
Microsoft Sample Feb 12, 2024 Cognizant Technology Solutions India Pvt Ltd GoPerform includes essential components such as goal setting, regular performance reviews, and continuous manager feedback. But Cognizant wanted to take performance management to new heights by making it more… Improved performance-management effectiveness By documenting and classifying all feedback, the solution ensures… Azure · Azure Machine Learning · Excel 
Salesforce Sample Jan 10, 2024 Iron Mountain Iron Mountain's support agents had to swivel between apps and manually search the knowledge base to answer cases, which increased backlog, slowed order handling, and limited the value of large amounts of customer data. 70% decrease in chat abandonment from 5% to 1.5% Einstein 1 platform · Einstein AI · MuleSoft 
AWS Sample Jan 1, 2024 Infosys According to the Glauco Volpe, head of cloud services and infrastructure at Infosys, one of the project's goals is the smart use of the knowledge produced and stored within the company. AWS Lambda · Amazon API Gateway · Amazon Bedrock AWS Sample Jan 1, 2024 Accenture Brazil Call center management wanted to scale services to not only align with the company’s growth, but to expand its services to clients who wanted to outsource their service desk operations with Accenture. However, Accenture… 25,000 calls per month in three languages Amazon Bedrock · Amazon Polly · Amazon SageMaker AWS Sample Jan 1, 2024 Ubidy Ubidy is a global recruitment marketplace that connects enterprises with niche recruiting agencies to quickly fill complex roles. To stay on the cutting edge of LLM technologies, the company chose to migrate from OpenAI… 10 seconds Amazon Bedrock · Amazon Elastic Compute Cloud · Amazon SageMaker Microsoft Sample Nov 23, 2023 Avanade The high-touch world of professional services sales requires timely client communication, precisely directed messaging, and most importantly, the personal touch. Avanade sellers found that updating their sales data in… After nearly a decade of partnering with Microsoft on AI, the company’s recent global AI readiness research… Copilot for Sales · Dynamics 365 Sales Microsoft Sample Nov 17, 2023 LTIMindtree LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital… Mergers and manual processes Before November 2022, LTIMindtree was divided into two separate companies. Microsoft Copilot for Security · Microsoft Defender Experts for Hunting · Microsoft Defender XDR Microsoft Sample Nov 15, 2023 Dentsu With a storied 120-year history and 72,000 employees, dentsu is revered as one of the top creative media companies in the world, with a reputation for being innovation specialists as much as they are marketing and… "I depend on Copilot to help me with a first draft of an announcement or employee message, saving me around 30… Copilot for Microsoft 365 · Microsoft 365 · Microsoft Teams Microsoft Sample Nov 15, 2023 EY That’s the daunting task facing the EY Global Tax team. EY brings more data into focus with Copilot for Microsoft 365 Microsoft 365 · Microsoft Copilot for Microsoft 365 · Microsoft Graph Microsoft Sample Nov 8, 2023 KPMG Early in 2023, KPMG Australia deployed the first version of its KymChat conversational AI assistant. Two months later, the company added Azure Cosmos DB for MongoDB vCore to the solution, substantially increasing the… "Search quality jumped from 50 to 91 percent, and our results were being delivered in under a second." KymChat… Azure App Service · Azure OpenAI Service 
NVIDIA Sample Aug 2, 2023 BEN Group BEN Group needed a scalable way to analyze huge volumes of media, creator, and audience data so brands could place product integrations and influencer spend more effectively while also detecting fraud and improving… 100,000 Instagram posts analyzed per week NVIDIA DGX A100 Microsoft Sample Jul 17, 2023 INSPIRE Environmental INSPIRE Environmental (INSPIRE), a Venterra Group company and team of marine scientists focused on seafloor health, used Microsoft Azure solutions to streamline the analysis of complex ocean data. INSPIRE used AI for image analysis and improved business by lowering costs and reducing turnaround times for… Azure AI Services 
Databricks Sample Apr 17, 2023 104 Corporation Due to their extensive network of job advertisers and customers, 104 Corporation has access to terabytes of highly valuable, private data, including personal information, engagement details, and transaction information.… 25% Reduction in time-to-market of new features Databricks Data + AI Platform · Databricks Lakeflow · Databricks SQL Microsoft Sample Mar 16, 2023 KPMG Brad Brown, Global Technology leader and CIO for Tax at KPMG, and Rafiq Jalal, Principal at KPMG, Cloud and Data Strategy, spoke with us about how KPMG is putting Azure OpenAI Service to work. Jalal says, “There’s been demonstrable value on day one, that changes your perspective about success.” The KPMG… Azure OpenAI Service Databricks Sample Mar 15, 2023 Cleanaway Cleanaway had operational, fleet and customer data spread across disparate systems, making aggregation manual, data quality inconsistent and insight delivery too slow for responsive operational decisions and… 2,800+ Waste collection vehicles impacted by route optimizations Databricks Data + AI Platform · Delta Lake · MLflow AWS Sample Jan 1, 2023 AVANTGARDE Group AVANTGARDE wanted to offer companies a new way to elicit attendee feedback from off-line events without using postevent surveys, which tend to have low participation rates. “Building everything from scratch ourselves… Making Events Measurable Founded in 1985 as an event agency, AVANTGARDE has developed into a globally active… AWS IoT Greengrass · AWS Security Hub · Amazon SageMaker Salesforce Sample Broughton Partners Broughton Partners needed to move mass-tort claimant cases through its intake and confirmation work quickly while maintaining high case quality. Its audit work required distinguishing checks suited to predictable… 10 reduction in claimant drop-off Agentforce · Apex · Mulesoft 
In-house Sample Capita Capita wanted to remove manual administrative burdens, accelerate decision making, and improve auditability and consistency in internal workflows such as training bookings and fire risk assessment review. 40 unique AI use cases AI agent · AI for Business Value, Level 4 · Multiverse Microsoft Sample Capita Capita wanted to improve accessibility, task management, organisation, focus, and drafting support for neurodivergent employees while maintaining productivity during a period of strategic transformation. saved me approximately 30% of my time Microsoft 365 Copilot 
Oracle Sample Accenture Accenture needed a governed multitenant knowledge base that could power agentic applications across the technology delivery lifecycle without letting AI-generated SQL or Model Context Protocol components bypass client… $75,000 to $80,000 saved per RFP response Oracle Autonomous AI Database 26ai · Oracle Cloud Infrastructure (OCI) · Oracle Deep Data Security