Commercial and Professional Services
Legal, consulting, accounting, staffing, and B2B enterprise advisory firms. 212 verified customer use cases (85% with quantified ROI · Avg Value Score 85.8 · 99% with mapped architecture components).
- Verified stories
- 212
- Quantified ROI
- 85%
- Avg value score
- 85.8
- Vendors deployed
- 27
- Distinct products
- 459
Microsoft Sample Aug 5, 2024 Fractal Today's retailers face an ever-growing set of challenges, from rapid employee turnover to meeting high expectations for personalized customer experiences. In a one-year period, the retailer realized an annual financial gain of $25 million across use cases including… Azure AI Studio · Azure OpenAI Service Microsoft Sample Aug 2, 2024 Insight Enterprises Offering a unique combination of hardware, software, and services solutions at scale to its clients worldwide, Insight wanted to translate its own experiences to accelerate its clients' AI journeys. Azure OpenAI Service 
Databricks Sample Aug 2, 2024 Kantar Worldpanel Kantar Worldpanel faced challenges with some of their legacy systems, which were inflexible, resource-intensive and required specialized skills. 8B Parameter model fine-tuned on AI Search · Databricks Data + AI Platform · Unity Catalog 
IBM Sample Aug 1, 2024 CarbonHelix CarbonHelix needed to deliver highly customized managed security services across diverse customer environments while improving threat-detection speed and accuracy beyond what human analysts and manual workflows could… 24x7 security operations center (SOC) services IBM Guardium · IBM QRadar SOAR · IBM QRadar Suite Microsoft Sample Aug 1, 2024 EPAM Systems EPAM, an early adopter of many cutting-edge technologies, decided to integrate artificial intelligence (AI) into its daily work. EPAM held regular training workshops, set up a dedicated SharePoint site with Copilot resources, and created a… Copilot for Microsoft 365 · Microsoft 365 · Microsoft Teams Databricks Sample Aug 1, 2024 zeb The team at zeb is passionate about driving digital transformation for their customers through a deep understanding of their business challenges. 40% Faster time to solution Agent Bricks · Databricks Data Warehouses Microsoft Sample Jul 26, 2024 ITOCHU Corporation "Half of product planning is data collection and analysis. This is the area in which FOODATA excels: our customers rate it highly and we want to make it even better," explains Tsukada. "The remaining half involves… "ITOCHU's Food Company services about 10,000 manufacturers and around 3,000 retailers and restaurants," says… Azure AI Studio · Azure OpenAI Service · Microsoft Fabric Microsoft Sample Jul 24, 2024 Trace3 Trace3, a large US technology consulting firm, quickly adopted the Windows 11 Pro operating system as an easy update that its team members could manage themselves. By using their Windows 11 Pro devices with Microsoft Copilot, Trace3 team members can bring the best of… Azure Active Directory · Microsoft Copilot · Windows 11 Pro Microsoft Sample Jul 19, 2024 PA Consulting As an early adopter of Microsoft Copilot for Microsoft 365 and Copilot for Sales, PA Consulting treated itself as “customer zero,” using the lessons it learned to support clients on their own AI journeys. Employees who… Early Copilot usage could save 300 employees 45,000+ hours annually Copilot for Microsoft 365 · Copilot for Sales · Dynamics 365 Sales Microsoft Sample Jul 18, 2024 Lionbridge Realizing the need for faster and more agile localization services Founded in 1996, Lionbridge combines the best of human and machine intelligence to support large companies around the world with content creation,… "We already have more than 500 customers using AI to help with content optimization, and we're getting that… Azure AI Foundry · Azure AI Translator · Azure OpenAI Service IBM Sample Jul 16, 2024 Digital Office Company Digital Office Company needed to classify large volumes of documents faster and with deeper content awareness so customers could avoid manual review, metadata gaps and downstream GDPR risk. 2.4 seconds IBM Watson Discovery · IBM watsonx.ai · Mixtral-8x7B IBM Sample Jul 12, 2024 Sanwa Comtec K.K. Sanwa Comtec needed to add AI-based harassment detection to on-premises chat deployments for customers that cannot send sensitive conversations to external networks, while still achieving enough accuracy to make alerts… > 95％ accuracy of AI-based harassment judgments in closed networks IBM Watson natural language processing · IBM watsonx.ai Microsoft Sample Jul 9, 2024 Accenture To continue to extend its cutting-edge solution and service offerings, Accenture needed to enhance its infrastructure and unify operations to support more simplified and accelerated digital transformation for current… Azure · Power BI · SAP on Azure Microsoft Sample Jun 27, 2024 KPMG LLP The new system works within KPMG’s existing IT infrastructure to process a monthly average of 2,000 customer requests, and it also provides real-time data analysis to identify opportunities to improve the customer… KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service Azure · Dynamics 365 Customer Service · Microsoft Copilot Microsoft Sample Jun 27, 2024 PwC ChatPwC has achieved widespread adoption with hundreds of thousands of employees benefiting from increased productivity and the capacity to realize additional value for customers. During its Microsoft GenAI pilot program, 88% of users said it saved time, 86% of users were highly satisfied,… Azure AI Document Intelligence · Azure AI Foundry · Azure AI Search Databricks Sample Jun 20, 2024 MNP MNP needed a better way to support client-facing generative AI advisory and contextual financial analysis because traditional analytics platforms could not support the LLM-powered services and data preparation needed… <6 weeks AI Search · Agent Bricks · Databricks Data + AI Platform 
AWS Sample Jun 11, 2024 Lawpath “We wanted to give our customers self-service capabilities through automation, so we could provide faster and more relevant legal help while reducing our own administrative burden,” says Sumith. Lawpath , an… Lawpath was born on Amazon Web Services (AWS) in 2014 and has taken a cloud-native approach to technology ever… AWS Lambda · Amazon Bedrock · Amazon DynamoDB IBM Sample Jun 7, 2024 boxxe boxxe needed to detect and respond to faster-moving cyber threats across diverse customer environments without overloading its security analysts or relying on fragmented dashboards and manual reporting. 20 hours of manual monthly reporting eliminated IBM Security QRadar SIEM · IBM Security QRadar SOAR 
ServiceNow Sample Archived · Jun 1, 2024 Wipro Wipro was maintaining five separate asset-management systems, which created duplication, manual work, and poor lifecycle visibility across hardware operations. $1M Anticipated annual savings in hardware costs CMDB · Hardware Asset Management · IT Service Management AWS Sample Jun 1, 2024 Fractal Analytics Fractal Analytics is a prominent provider of artificial intelligence solutions to Fortune 500 companies. To accelerate development while ensuring security at scale, the firm chose to build its Knowledge Assist solution… 10–15 percent AWS Lambda · Amazon Bedrock · Amazon Elastic Kubernetes Service IBM Sample May 29, 2024 BWF BWF needed to modernize how it helps nonprofit organizations identify donor opportunities and plan campaigns, because new AI-driven competitors were emerging and its customers needed faster, more specific fundraising… 30% reduction in resource investment IBM Client Engineering · IBM watsonx Orchestrate · IBM watsonx.ai IBM Sample May 28, 2024 Mitsubishi Research Institute DCS Mitsubishi Research Institute DCS needed to improve proposal quality and development speed because competitive IT-consulting work required faster customer-tailored recommendations and more efficient code generation. 10% anticipated boost to proposal acceptance rate Eclipse IDE · IBM Client Engineering · IBM watsonx.ai Microsoft Sample May 28, 2024 Genpact Need to fuel innovation and enterprise productivity In its pursuit to transform the business operations of its customers, Genpact was constrained by its dependence on manual tasks. GenAI Playground, a scalable application, has a total user base of 125,000 users . Azure AI Document Intelligence · Azure AI Foundry · Azure AI Translator Databricks Sample May 22, 2024 KPMG KPMG needed a better way to support enterprise data federation, governance, and analytics modernization because legacy Hadoop infrastructure and firmwide data silos made it difficult to serve analytics, machine… Agent Bricks · Databricks Data + AI Platform · Databricks SQL