Commercial and Professional Services
Legal, consulting, accounting, staffing, and B2B enterprise advisory firms. 212 verified customer use cases (85% with quantified ROI · Avg Value Score 85.8 · 99% with mapped architecture components).
- Verified stories
- 212
- Quantified ROI
- 85%
- Avg value score
- 85.8
- Vendors deployed
- 27
- Distinct products
- 459
Cohere Sample May 20, 2025 Fujitsu Fujitsu needed a highly accurate Japanese large language model for customers in regulated industries that handle confidential data and strict compliance requirements, but building that model required advanced… Cohere Command series · Fujitsu Data Intelligence PaaS (DI PaaS) · Fujitsu Kozuchi
EY Sample Archived · Apr 24, 2025 EY EY wanted enterprise-scale generative AI that employees could use in a private, secure environment, but off-the-shelf tools lacked EY-specific context and raised data privacy, information security, governance and… 81% adoption rate Azure OpenAI service · EY Fabric · EY.ai EYQ
ServiceNow Sample Archived · Mar 31, 2025 Teleperformance Teleperformance was running six separate IT ticketing platforms worldwide, which made multilingual service delivery, automation, and orchestration across its internal service desk difficult. 10% Improvement in internal IT Service Desk deflection rate Employee Center · IT Service Management · Now Assist
EY Sample Archived · Jan 15, 2025 EY EY needed to respond to rapid generative AI disruption across its own business, but scattered proofs of concept, skill gaps, decentralized operations and fast-changing regulatory expectations made it difficult to turn… US$1.4 billion investment in an extensive transformation program AI infrastructure · EY responsible AI framework · advanced tools and platforms
ServiceNow Sample Archived · Dec 12, 2024 Mears Group Mears wanted to replace email-driven internal services and scattered forms with one employee-services platform so staff across housing operations could find policies, HR answers, and support quickly instead of hunting… 83% of calls deflected Customer Service Management · HR Service Delivery · IT Service Management