Commercial and Professional Services

Legal, consulting, accounting, staffing, and B2B enterprise advisory firms. 212 verified customer use cases (85% with quantified ROI · Avg Value Score 85.8 · 99% with mapped architecture components).

Verified stories
212
Quantified ROI
85%
Avg value score
85.8
Vendors deployed
27
Distinct products
459

Showing 97–120 of 212 use cases

Snowflake Archived · May 23, 2025 Power Digital Commercial and Professional Services San Diego, CA turn large volumes of first-party marketing data into faster, more actionable insight so campaign strategy does not rely on gut feel or slow manual analysis. 12 Sec for data retrieval, down from 24 hours Marketing Personalization Snowflake · Streamlit Cohere May 20, 2025 Fujitsu Commercial and Professional Services Japan Fujitsu needed a highly accurate Japanese large language model for customers in regulated industries that handle confidential data and strict compliance requirements, but building that model required advanced… Document ProcessingEnterprise Knowledge Search Cohere Command series · Fujitsu Data Intelligence PaaS (DI PaaS) · Fujitsu Kozuchi IBM May 19, 2025 Inspire Commercial and Professional Services Middle East Inspire needed to reduce the manual effort in routine HR tasks so employees could complete leave, expense, and insurance requests quickly and the company could offer a more modern employee experience to attract and… 15% boost in productivity, driving business growth and efficiency Customer Service AutomationIT Operations Automation IBM watsonx Assistant · IBM watsonx.ai · Meta Llama 3 Microsoft May 19, 2025 Accenture Commercial and Professional Services Global Accenture's enterprise clients wanted to move past generative AI proofs of concept to production-grade, scalable, compliant applications, but ad hoc development stitched together a dozen tools and could not answer how… 16+ solutions in full production Enterprise Knowledge SearchIT Operations Automation Azure AI Content Safety · Azure AI Foundry · Azure AI Search MongoDB Apr 25, 2025 Paychex Commercial and Professional Services United States Paychex needed a secure way to help call-center representatives answer complex payroll, benefits, and compliance questions faster while using feedback and interaction data to keep improving its new AI assistant. MongoDB Atlas was deployed in less than one month and can help Paychex deploy a full dataset across data… Customer Service Automation ChatGPT · MongoDB Atlas EY Archived · Apr 24, 2025 EY Commercial and Professional Services global EY wanted enterprise-scale generative AI that employees could use in a private, secure environment, but off-the-shelf tools lacked EY-specific context and raised data privacy, information security, governance and… 81% adoption rate Enterprise Knowledge Search Azure OpenAI service · EY Fabric · EY.ai EYQ ServiceNow Archived · Mar 31, 2025 Teleperformance Commercial and Professional Services Global Teleperformance was running six separate IT ticketing platforms worldwide, which made multilingual service delivery, automation, and orchestration across its internal service desk difficult. 10% Improvement in internal IT Service Desk deflection rate IT Operations Automation Employee Center · IT Service Management · Now Assist Accenture Mar 27, 2025 Accenture Commercial and Professional Services Global Accenture's marketing organization spent too much time on research, analysis, and campaign coordination across a large global operation, so the company needed a way to reduce manual steps, speed campaign preparation,… 25-35% Marketing Personalization AI Refinery · NVIDIA AI Enterprise · NVIDIA AI Foundry Accenture Mar 27, 2025 Accenture Commercial and Professional Services Global Accenture's earlier cloud estate still relied on workloads that were not rearchitected for cloud-native operations, while siloed ERP systems and manual data gathering made it hard to get a unified real-time view of the… +1.200TB of business data now available to users Document ProcessingReal-time Analytics BigQuery · Google Cloud · Google Translate API IBM Mar 25, 2025 Nelen & Schuurmans Commercial and Professional Services Netherlands Nelen & Schuurmans wanted to make its Rana water-intelligence platform easier to use by turning complex documentation and workflows into guided assistance for hydrodynamics modeling users. 2,132% ROI for paid code-generation prompt packs Enterprise Knowledge Search IBM watsonx.ai · IBM watsonx.data IBM Mar 11, 2025 SLTN Commercial and Professional Services Netherlands SLTN’s five-person HR team was overwhelmed by a steady volume of basic and sensitive employee questions, and employees sometimes waited two to three days for HR answers that should have been available instantly. more than 600 employees Customer Service Automation Active Directory · IBM watsonx Assistant · IBM watsonx.ai Databricks Feb 12, 2025 MissionWired Commercial and Professional Services United States MissionWired needed a better way to support donor prospecting, campaign targeting, and fundraising optimization because legacy systems could not process massive donor datasets quickly enough to outperform declining… $350M donor data points processed Marketing PersonalizationSales Automation Databricks Data + AI Platform · Databricks SQL · Delta Lake IBM Feb 11, 2025 DI Square Commercial and Professional Services Japan DI Square needed to improve call-center operator productivity and reduce dependence on individual know-how as labor shortages and higher staffing costs made it harder to hire, train, and retain operators. Customer Service AutomationEnterprise Knowledge Search IBM Granite · IBM Watson Discovery · IBM watsonx Assistant Microsoft Jan 27, 2025 mci group Commercial and Professional Services Switzerland mci group plans to expand the use of innovative technologies to deliver better data-driven solutions, improve collaboration, and boost operational effectiveness among employees, thereby better supporting them in their… Enterprise Knowledge SearchIT Operations Automation Microsoft 365 Copilot IBM Jan 21, 2025 OCO Global Commercial and Professional Services global OCO Global needed to enrich and reclassify a rapidly expanded dataset of company information for supplier selection, due diligence, and prospecting, but manually reviewing 13 million new rows would have taken roughly… 13 million new rows of data IBM watsonx.ai AWS Jan 21, 2025 Huron Commercial and Professional Services United States Huron is using generative artificial intelligence (AI) to transform the process of launching new clinical trials, a critical component of bringing medical breakthroughs to market. Clinical trials determine whether a… Document ProcessingEnterprise Knowledge Search Amazon Bedrock · Amazon OpenSearch Service · Knowledge Bases for Amazon Bedrock Microsoft Jan 20, 2025 Gojob Commercial and Professional Services France It also offers an environment which is consistent with our needs in terms of data sovereignty, confidentiality, and security," Pascal Lorne adds. Gojob is a 100% digital employment agency, which was created in 2015 out of the conviction that access to… Customer Service AutomationEnterprise Knowledge Search Azure OpenAI Service · Power Platform Snowflake Archived · Jan 16, 2025 John Paul Commercial and Professional Services Paris, France analyze every concierge interaction across voice and digital channels so John Paul could improve service quality, training, and reporting without relying on manual samples. 100% customer communications now analyzed by AI Customer Service Automation Cortex AI · Snowflake · Snowpark Container Services EY Archived · Jan 15, 2025 EY Commercial and Professional Services global EY needed to respond to rapid generative AI disruption across its own business, but scattered proofs of concept, skill gaps, decentralized operations and fast-changing regulatory expectations made it difficult to turn… US$1.4 billion investment in an extensive transformation program AI infrastructure · EY responsible AI framework · advanced tools and platforms In-house Dec 20, 2024 Accenture Commercial and Professional Services Global Accenture wanted customer- and employee-facing AI interactions to sound less generic, reflect the brand's voice and values, handle routine service tasks, and scale personalized support without increasing operating… Customer Service AutomationEnterprise Knowledge Search cloud infrastructure · gen AI-powered conversational agents · integrated data systems Huawei Cloud Archived · Dec 14, 2024 Thinla Commercial and Professional Services China Thinla needed to scale a global influencer-marketing platform, keep API performance stable under large international campaign loads, and improve the precision of its creator-matching model without losing cost control. 100,000 API calls per second Marketing Personalization Ascend compute · CCE · ECS and LTS real-time monitoring platform ServiceNow Archived · Dec 12, 2024 Mears Group Commercial and Professional Services Gloucester, United Kingdom Mears wanted to replace email-driven internal services and scattered forms with one employee-services platform so staff across housing operations could find policies, HR answers, and support quickly instead of hunting… 83% of calls deflected Enterprise Knowledge SearchIT Operations Automation Customer Service Management · HR Service Delivery · IT Service Management Microsoft Dec 4, 2024 Presidio Commercial and Professional Services United States Global digital services and solutions provider Presidio wanted to drive productivity and create new opportunities for business growth with generative AI capabilities. It wanted to innovate and deliver more… 1,200 hours per month saved among Copilot users 70 new business opportunities created Enhancing customer… Enterprise Knowledge Search Azure OpenAI Service · Microsoft 365 · Microsoft 365 Copilot Microsoft Dec 3, 2024 Softcat Commercial and Professional Services United Kingdom "Microsoft is our number one vendor," explains Geraint Morgan, IT Director at Softcat. "It's absolutely important to us that we're at the forefront of using the Microsoft technology stack effectively. 20% admin time savings in sales Enterprise Knowledge Search Copilot for Microsoft 365 · Excel · Microsoft 365