Commercial and Professional Services

Legal, consulting, accounting, staffing, and B2B enterprise advisory firms. 212 verified customer use cases (85% with quantified ROI · Avg Value Score 85.8 · 99% with mapped architecture components).

Verified stories
212
Quantified ROI
85%
Avg value score
85.8
Vendors deployed
27
Distinct products
459

Showing 121–144 of 212 use cases

Microsoft Dec 3, 2024 LTIMindtree Commercial and Professional Services India LTIMindtree faced challenges with swift incident responses in the evolving cybersecurity landscape. The ongoing battle against cyber threats diverted time and effort from developing innovative solutions, leading to… Security and Compliance Microsoft Copilot for Security · Microsoft Defender Threat Intelligence · Microsoft Defender XDR IBM Nov 20, 2024 Dun & Bradstreet Commercial and Professional Services Global Dun & Bradstreet wanted to give procurement teams faster, more comprehensive supplier-risk assessments by combining its large business-data assets with conversational AI and workflow automation instead of forcing… 10-20% Estimated reduction in time for procurement tasks Risk ManagementSupply Chain Optimization IBM Cloud · IBM watsonx Orchestrate · Llama 3 ServiceNow Archived · Nov 19, 2024 Kainos Commercial and Professional Services Europe Kainos needed to serve EMEA clients faster and more economically while reducing the time support teams spent searching knowledge and drafting responses. 600 Knowledge articles created with Now Assist Customer Service AutomationEnterprise Knowledge Search Customer Service Management Pro · Knowledge Base · Now Assist Microsoft Nov 19, 2024 Dentsu Commercial and Professional Services United Kingdom Dentsu needed to turn slow, specialist-driven media analytics into faster self-service insights because complex metrics, multiple systems, and weeks-long turnaround times were putting campaign speed and client… 10,000+ employees Enterprise Knowledge SearchReal-time Analytics Azure AI Foundry · Azure API Management · Azure Kubernetes Service (AKS) Microsoft Nov 19, 2024 EY Commercial and Professional Services Global Neurodivergent NCoE employees with technical backgrounds offered to work on the project. John Franzen, Supervising Associate, Account Support at Ernst & Young LLP, was among them. The World Economic Forum and others estimate that some 20% of the global workforce is neurodivergent, and… IT Operations Automation Azure AI Services · Azure AI Studio Microsoft Nov 19, 2024 Clifford Chance Commercial and Professional Services United Kingdom Clifford Chance was facing challenges from increasing data complexity and fast-evolving regulations. It sought to improve efficiency while empowering teams to focus on high-value work and upholding ethical standards. Document Processing Microsoft 365 Copilot Microsoft Nov 11, 2024 DLA Piper Commercial and Professional Services United States As one of the world’s largest and leading law firms, DLA Piper has consistently demonstrated a commitment to embracing technology to strengthen legal services and streamline operations with a goal of providing the best… From an administrative and operational perspective, “some of our early experiments showed Copilot could save up… Document ProcessingEnterprise Knowledge Search Microsoft 365 Copilot · Microsoft Teams IBM Nov 6, 2024 Humach Commercial and Professional Services United States Humach wanted to evolve its contact-center offering so digital assistants and human agents could work together more effectively, because rising customer expectations required faster, more contextual resolutions without… 18% increase in overall customer satisfaction Customer Service Automation Amazon Web Services · Deepgram · IBM watsonx Assistant Confluent Archived · Oct 31, 2024 GEP Worldwide Commercial and Professional Services global GEP needed to replace delayed batch reporting and self-managed Kafka so its supply-chain and procurement platform could deliver real-time insights, connect data across systems, and feed AI services without growing… 1,400% earlier Real-time AnalyticsSupply Chain Optimization Azure Open AI services · Confluent · pre-built, fully managed connectors Microsoft Oct 23, 2024 Iké Commercial and Professional Services Mexico Iké is an assistance services company that faced the challenge of upgrading its server infrastructure. 99% more mature With the digital transformation underway, Iké obtained quick results. Customer Service AutomationDocument Processing Azure AI Services · Azure Data Lake Storage · Azure Databricks Microsoft Oct 23, 2024 CDW Commercial and Professional Services United States Technology solutions provider CDW Corporation (CDW) is embracing generative AI to power employee productivity and accelerate customers’ AI journeys. As employees experimented with the tool and shared features like meeting summaries, excitement grew, leading to… Enterprise Knowledge Search GitHub Copilot · Microsoft 365 · Microsoft 365 Copilot IBM Oct 17, 2024 rKube Commercial and Professional Services Morocco rKube needed to accelerate Java modernization for customers because manual refactoring of enterprise WebSphere applications was slow, costly, and difficult to validate across outdated codebases and tests. 10 participants Application Refactoring IBM WebSphere Liberty · IBM watsonx Code Assistant Microsoft Oct 17, 2024 H&R Block Commercial and Professional Services United States H&R Block wanted to build its first AI-assisted tax preparation solution for individual filers. Half of 150 million US taxpayers file their own returns. H&R Block, a tax preparation company, focuses on… Application Refactoring Azure App Service · Azure Functions · Azure OpenAI Service Microsoft Oct 11, 2024 ManpowerGroup Talent Solutions Commercial and Professional Services France One of the challenges with workforce planning is pulling all relevant data together. This often includes data from multiple systems, from internal HR and budgeting systems to external sources for job market data. It can… Real-time Analytics Azure OpenAI Service · Power Apps · Power BI NVIDIA Archived · Oct 5, 2024 ControlExpert Commercial and Professional Services Global ControlExpert needed to process more than 18 million motor claims a year across 30-plus countries, but manual review of vehicle photos, documents, invoices, and fraud indicators slowed down insurers and made consistent… more than 30 countries Document ProcessingFraud Detection NVIDIA AI Enterprise · NVIDIA Triton Inference Server · NVIDIA-Certified Systems AWS Oct 1, 2024 Novacomp Commercial and Professional Services Costa Rica As a leading IT company in Latin America, Novacomp serves a portfolio of clients across many industries, many of whom are increasingly looking to build solutions in the cloud. 17 years Application Refactoring Amazon Bedrock · Amazon Q Developer · Amazon Q Developer Agent for code transformation MongoDB Archived · Sep 30, 2024 IGT Solutions Commercial and Professional Services India IGT Solutions needed to replace manual, error-prone workflows and a split relational-plus-vector architecture with a flexible platform that could store large volumes of operational and vector data, support multiple AI… IGT Solutions operates 30 delivery centers and provides end-to-end platforms for over 25,000 users. Document ProcessingEnterprise Knowledge Search Azure · MongoDB Atlas · MongoDB Atlas Vector Search Microsoft Sep 20, 2024 Four Agency Worldwide Commercial and Professional Services United Kingdom Four Agency saw AI as a fundamental shift for marketing services and wanted a tool that fit its existing Microsoft workflow while helping teams handle creativity, reporting, and administration faster. Four quickly identified that Microsoft 365 Copilot would be key technology and rolled it out across the… IT Operations Automation Microsoft 365 Copilot Alibaba Cloud Aug 27, 2024 Liepin (猎聘) Commercial and Professional Services China Liepin wanted to push recruitment workflows toward more precise, AI-native operations, but keyword screening, manual candidate search, and slow response cycles were limiting matching quality and user experience. The… 1.32 million+ verified enterprise customers Bailian · Qwen models · candidate-matching service Databricks Aug 21, 2024 DDI Commercial and Professional Services United States DDI needed to automate the scoring of behavioral simulations because human assessors took up to two days to review responses and produce reports for leadership-development customers. 10 seconds Document ProcessingIT Operations Automation DSPy · Databricks Data + AI Platform · Databricks Model Training Microsoft Aug 19, 2024 Capita Commercial and Professional Services United Kingdom Capita could see a clear use case from day one. Manpreet explains, “When developers have a problem with coding, they will search code libraries for assistance. We see GitHub Copilot as a way to streamline that type of… IT Operations Automation GitHub Copilot IBM Aug 16, 2024 Blue Pearl Commercial and Professional Services South Africa Blue Pearl needed to shorten hiring cycles and improve candidate matching because manual job-description creation and keyword-based screening were slow, inconsistent and often produced poor matches. 3x increase in shortlist rate, from 1 in 10 to 1 in 3 candidates shortlisted for interviews Document Processing IBM Granite · IBM watsonx.ai · blueapp.blue Microsoft Aug 15, 2024 DLG (German Agricultural Society) Commercial and Professional Services Germany DLG needed a way to turn live trade-fair presentations into written, barrier-free, multilingual content so international attendees and people with hearing impairments could follow sessions without relying on traditional… more than 100 languages Microsoft Azure · transcribbyAI Microsoft Aug 8, 2024 Softchoice Commercial and Professional Services United States As generative AI-powered tools have burst onto the scene, Softchoice wanted to jump-start its own AI journey to boost productivity and streamline employees' daily workflows, with the goal of empowering Softchoice… Marketing PersonalizationSales Automation Microsoft Copilot Studio